PC Renewed Reviews 

493
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Spoke to Joey at Customer Service today about my order, and not only did he advise me about my ordered product but he gave me advice on set up, and options to choose a more scalable model. I really ap... See more

Rated 5 out of 5 stars

This is the second laptop I've bought from PC Renewed. An ex-corporate laptop, in A1 condition, is every bit as good as a new one, and considerably better value for money! It comes with a digita... See more

Rated 5 out of 5 stars

This is my second laptop purchase from PC Renewed. Both have gone exactly as promised, the condition is virtually brand new with not even the slightest scratch. Both arrived very securely packed. I em... See more

Rated 5 out of 5 stars

Always very wary of online IT suppliers.... However messaged them setting out my needs, they came back with their recommendation. Visited them, prebooked appointment, viewed the Laptop and paid a very... See more

Company details

  1. Computer Shop
  2. Computer Hardware Company
  3. Computer repair service
  4. Second-hand Computer Shop

Written by the company

We specialise in refurbishing Laptops and PC's to a very high standard, all of our stock is high quality ex-corporate equipment that offers excellent value


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(493)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class outfit.…

The true mark of a good firm is how they react when something goes wrong. Computer arrived with old operating system but the matter was sorted within two days. I would use them again and recommend them to my friends.

24 October 2024
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. My Lenovo ThinkPad P53 was exactly as described and I could find no difference between the renewed unit and a brand new product. If you are considering a renewed laptop do not hesitate to buy from PC Renewed. They have an EBay store as well as their own website. Either way you will not be disappointed.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with my refurb laptop

Very pleased with my refurb laptop, looks like new and performs top notch. Took longer than expected but on contact it was explained to me how busy they were and apologised. Overall fantastic, highly recommended.

26 September 2024
Rated 5 out of 5 stars

Always really helpful

Always really helpful, they could not remotely fix fault, so sent replacement next day,

This is my second Laptop fro PC Renewed now, excellent price and excellent service,
Highly recommend.

Thank you

11 September 2024
Rated 4 out of 5 stars

Would have been 5 see desc. laptop is class

I really want to give this a 5 star, If we base this on the laptop alone it's hands down a 5 star, even the company responding to me was excellent.

The delivery time was 9 days and DPD brought it and I was more than satisfied, My only issue was not being giving an estimated time for delivery.

Give a standard time of 5-10 days advice I think most people would accept but the fear of paying and hearing nothing about delivery does strike fear into people.

Excellent service though honestly thank you guys.

12 September 2024
Rated 4 out of 5 stars

Fixes order issues quickly without fuss

Initially they sent me a Laptop missing the 1TB HD upgrade. On contactingbthrm they immediately sent me a 500GB external HD as I requested with no fuss.

Additionally they timed the package to be delivered when I was in.

Good service despite the mistake, which was rectified quickly definitely recommend

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Description of goods were exact and a good price. Goods arrived promptly, spotlessly clean and in good working order. We had a small problem at our end and had excellent customer service to solve it. We would thoroughly recommend this company.

16 September 2024
Unprompted review
Rated 3 out of 5 stars

The service was quick and efficient the…

The service was quick and efficient the problem I had was probably due to my own lack of reading all the data given but despite the fact I am more likely to think the problem I was having was more down to user error than anything else my request to return the item was accepted and a complete refund received within a couple of days. Allin all very helpful and efficient if I need another item I would use this company again.

30 August 2024
Rated 5 out of 5 stars

Laptop looked like new

Laptop looked like new. I was unbelievably surprised at the quality. They also sent the next model up from what I ordered (may be I should keep quiet about that).
Despatch was a little slower than I expected (3 days) but good things come to those who wait.

30 August 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look