PC Renewed Reviews 

493
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Spoke to Joey at Customer Service today about my order, and not only did he advise me about my ordered product but he gave me advice on set up, and options to choose a more scalable model. I really ap... See more

Rated 5 out of 5 stars

This is the second laptop I've bought from PC Renewed. An ex-corporate laptop, in A1 condition, is every bit as good as a new one, and considerably better value for money! It comes with a digita... See more

Rated 5 out of 5 stars

This is my second laptop purchase from PC Renewed. Both have gone exactly as promised, the condition is virtually brand new with not even the slightest scratch. Both arrived very securely packed. I em... See more

Rated 5 out of 5 stars

Always very wary of online IT suppliers.... However messaged them setting out my needs, they came back with their recommendation. Visited them, prebooked appointment, viewed the Laptop and paid a very... See more

Company details

  1. Computer Shop
  2. Computer Hardware Company
  3. Computer repair service
  4. Second-hand Computer Shop

Written by the company

We specialise in refurbishing Laptops and PC's to a very high standard, all of our stock is high quality ex-corporate equipment that offers excellent value


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

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No recent history of asking for reviews

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4.6

All reviews

(493)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Solid Laptop

Solid Laptop, like new. The only thing was the delivery. It wasn't delivered next day, it took 3 days.

5 August 2024
Rated 4 out of 5 stars

Recommended - particularly if they changed delivery carrier to a more reliable firm.

PC Renewed really deserve a five star rating for the quality of the refurbished laptop and for the rapid dispatch. However, their choice to use such an unreliable carrier as "APC Overnight" caused me considerable inconvenience and distress as they failed to deliver on the first two days that they said they would, when I stayed in especially to receive the package, and were incredibly inefficient in keeping me informed of what was going on. Its obvious that when they get delayed, they switch off their tracking so you've no idea what's happening. They did eventually deliver on the third day but merely dropped the parcel over a 4ft high gate into the garden - not a good idea for a computer! Fortunately I found it. If PC Renewed employed a better carrier, I would definitely have awarded them a five star rating. By the way, if I was being asked to rate "APC Overnight", I would struggle to give them one star.

31 July 2024
Rated 5 out of 5 stars

Very good equipment, like new

PC Renewed supplied me with an excellent condition PC. Couldn't find any marks or wear on it. They advised me of a delay with the reason and rescheduled dispatch. All went well with the new plan. Very pleased with them.

15 July 2024
Rated 5 out of 5 stars

Good Reliable Company

Good website explaining different set ups and prices. Obviously nervous about purchasing a refurbished gaming laptop, but had no need to worry. The Laptop I received had been fully refurbished to a high standard and is perfect for my requirement. Good Company, recommended!

10 July 2024
Rated 4 out of 5 stars

Good laptop.

The laptop arrived promptly, was in good condition and worked as expected.
The only negative was that Windows login always starts with an account called "User", even after I deleted this account in settings (having previously created 2 new accounts of my own). This is not a major issue but it is irritating. I phoned PC Renewed and they said someone would look into it and phone me back, which they didn't.

9 July 2024
Rated 3 out of 5 stars

You need to update customers on delays…

You need to update customers on delays or if you haven't shipped out the order, I have to contact you more than 4 days after paying because I have no updates on delivery or courier details.
Remember people need to take time off to be in for deliveries so bare that in mind.
The laptop is absolutely perfect, clean, no issues, glitches and even works better than the one I use for work. Definitely will be buying more for my other bits I'm doing. My daughter bought one and she LOVES hers also so quality of items is 10/10, communication is lacking.

4 July 2024
Rated 5 out of 5 stars

Great Prices & Excellent Customer Service

Purchased 2 (well priced) laptops from these guys, they came promptly and were well packaged. They were in proper Grade A condition as advertised (unlike some refurbs who stretch the idea of Grade-A to it's limits). One of them wouldn't update and started to blue-screen. Their customer service was simply excellent, they paid for the return of the laptop, and then even though they couldn't diagnose the problem sent me a replacement Laptop that was better then the one I purchased initially. This was all done with good communication and a no- fuss approach. I cannot rate their service highly enough and the replacement laptop is perfect. Thankyou very much for a great experience!

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Very glad I chose PC Renewed

Very glad I chose PC Renewed. Was looking for a laptop to practise Linux (maybe to adopt it when support for Windows 10 ends). Website very clear and well organised. After I found some likely options I phoned and immediately got knowledgeable and friendly advice. Selected a fairly recent Thinkpad, T470, at a very reasonable price.

After ordering I had one or two questions, which were sorted by chat. I realised I wanted a laptop with Bluetooth, and this was swiftly accommodated. Ordered on Thursday, despatched Friday and arrived the following Monday.

Altogether very professional and relaxed service and a nice machine with a year's warranty. Took all the stress out of buying secondhand. Very strong recommend.

17 June 2024
Unprompted review
Rated 4 out of 5 stars

Communication.

All good and arrived day after promised. So not bad at all.
Could do with better communication from initial purchase to let people know the expected delivery date. It took to emails from me to get a reply.
Still not bad and I'd use them again.

13 June 2024
Rated 5 out of 5 stars

Fantastic Company - Should be more popular

Gave a fantastic laptop for a very reasonable price, and was shipped to be delivered within 2 days. The laptop was fantastic quality and well worth the lower price tag. Great value, great delivery time, great quality laptop. Cannot recommend enough!!

4 June 2024
Unprompted review

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