PC Renewed Reviews 

493
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Spoke to Joey at Customer Service today about my order, and not only did he advise me about my ordered product but he gave me advice on set up, and options to choose a more scalable model. I really ap... See more

Rated 5 out of 5 stars

This is the second laptop I've bought from PC Renewed. An ex-corporate laptop, in A1 condition, is every bit as good as a new one, and considerably better value for money! It comes with a digita... See more

Rated 5 out of 5 stars

This is my second laptop purchase from PC Renewed. Both have gone exactly as promised, the condition is virtually brand new with not even the slightest scratch. Both arrived very securely packed. I em... See more

Rated 5 out of 5 stars

Always very wary of online IT suppliers.... However messaged them setting out my needs, they came back with their recommendation. Visited them, prebooked appointment, viewed the Laptop and paid a very... See more

Company details

  1. Computer Shop
  2. Computer Hardware Company
  3. Computer repair service
  4. Second-hand Computer Shop

Written by the company

We specialise in refurbishing Laptops and PC's to a very high standard, all of our stock is high quality ex-corporate equipment that offers excellent value


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(493)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product, very good price and excellent customer service serviceI am more than happy about my purchase

I am more than happy about my purchase. I received exactly the laptop I ordered and it was packaged very well and protected. The purchase was on 14th February and I received my laptop on 16th, just in 2 days. After using it nearly 1 month I can say that it is amazing, I can do everything about my digital designs. The laptop is working perfectly, no problem, very happy with the external appearance, as new, and the OS Windows 10 Pro is excellent. The delivery was very fast as well and when I made a consultation to them because I had a question, they replied very quick. Recommend 100%.

16 February 2024
Rated 5 out of 5 stars

Wowsers,PC Renewed!Excellent in Every Respect.

Many thanks to everyone at PC Renewed for a truly super-duper job.Ordered refurbished Lenovo ThinkPad T460,described as being in excellent condition;it most certainly is that;looks,feels,performs as if brand new.Outstanding quality at a very,very reasonable price. Received prompt,helpful,reassuring,out- of-hours response and resolution to a query re delivery.Order placed very late Frid' night - PC Renewed's office closed at weekends - item dispatched Mond' afternoon and safely delivered 10:03 a.m.Tues'.Would wholeheartedly,and without reservation,recommend PC Renewed to others,

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Service - Great Laptop

I am so pleased with pcrenewed and have already started recommending them to colleagues, family and friends.
From navigating their website and having questions and concerns dealt with immediately using their web chat (very professional and helpful) to receiving the, excellently packaged, fully tracked, laptop.
I am so pleased with it. And to top it all, I saved a small fortune by getting refurbished. (And a little help to the planet!)
You wouldn’t know it’s not new, it’s in perfect condition and is great to use.
Thank you to everyone at pcrenewed.

20 February 2024
Rated 5 out of 5 stars

Always very wary of online IT suppliers, but......

Always very wary of online IT suppliers.... However messaged them setting out my needs, they came back with their recommendation. Visited them, prebooked appointment, viewed the Laptop and paid a very reasonable price for it, and took it away. Got it home set up quickly. Very happy indeed, as I had very specific requirement's that they understood. I am a Mac user and could not use a Mac for a very specific purpose. Thank you PC Renewed. Five stars.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

very reasonably priced laptop

I bought a very reasonably priced 2nd hand refurbished laptop just 2 days ago (at night) and it was delivered this morning! Apart from a little crumb under a key (we all miss things!) You wouldn't know it was used! They upgraded the memory and RAM as i asked and paid, and it is excellent, and definitely has those upgrades installed. I definitely recommend. The price I paid was insanely low!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded All Expectations

I recently bought a Lenovo ThinkPad T480 from you through Amazon (delivered yesterday (Tue, 13/02/24) and I'm in awe by how good it is! It literally feels like a brand new laptop.

I've only been using it for a few hours after setting up and I can honestly say it's the best laptop I've ever had, and I've owned several in my time, including a MacBook Pro. It was so easy to set up, no bloatware to contend with, the keyboard and screen are superb and it really is in excellent condition. I can't believe it's a refurb! No issues whatsoever, fantastic!

This is one of the best purchases I've ever made and I'm still up at silly o'clock writing to you about it lol. Thank you for sending me a great product!

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Great laptop, Even better service

Great laptop, even better service. I bought two 'new to me' Thinkpads for my children's birthday. They arrived next day in a condition that I wouldn't be able to tell they'd been previously used.

There was a minor issue with one of the laptops, however the post-sale experience was second-to-none, the team were fantastic in supporting me and lead to a speedy resolution. Really happy, as are my kids! Would recommend to anyone!

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Delivery was speedy service is great

Delivery was speedy. Although a renewed product which I like it has very few blemishes. The same guarantee as I would have got buying a new one. At at least a third of the price. I had a query and they responded very quickly. I have not set it up yet as no chance but I have no doubt if I need help they will be there. Great service

23 January 2024
Rated 5 out of 5 stars

Good choice of computers

Good choice of computers. I ordered a good spec laptop described as A condition. Laptop was received by courier quickly. Arrived safely and as described. No need to buy new.

23 January 2024
Rated 5 out of 5 stars

The laptop arrived quickly

The laptop arrived quickly. All updates were as expected, looks almost brand new. Battery life is low but really happy with everything. Will definitely recommend to others

5 January 2024
Rated 5 out of 5 stars

Good product. Good service.

Product as described. Flawless condition. Good delivery service. Why buy new?
Would be nice if disk was formatted with a recovery partition to facilitate reinstallation of Windows if required.

3 January 2024
Rated 5 out of 5 stars

Amazing customer oriented service

Ordered a laptop in September, not before badgering some poor staff member with a million questions. All of which were answered immediately.

Order arrived with plenty of protection to survive the perilous courier service, and arrived within 24 hours of paying.

Fast forward to the 18th December, the laptop just randomly turned off and wouldn’t power on. After a bit of self diagnostics, I reached out to ask if there was something they could suggest.

After trying a few of the suggested fault finding methods, it was deemed the laptop had developed a fault. So a pre paid service was arranged to collect the laptop for repair/replacement.

Within a few days I had heard back, the fault was the memory, which was replaced and the laptop was then overnighted to me. All of which was in the mad rush of Christmas post.

For the response and level of customer satisfaction that I have received, I very much doubt I would shop anywhere else.

22 December 2023
Unprompted review

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