PC Renewed Reviews 

493
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Spoke to Joey at Customer Service today about my order, and not only did he advise me about my ordered product but he gave me advice on set up, and options to choose a more scalable model. I really ap... See more

Rated 5 out of 5 stars

This is the second laptop I've bought from PC Renewed. An ex-corporate laptop, in A1 condition, is every bit as good as a new one, and considerably better value for money! It comes with a digita... See more

Rated 5 out of 5 stars

This is my second laptop purchase from PC Renewed. Both have gone exactly as promised, the condition is virtually brand new with not even the slightest scratch. Both arrived very securely packed. I em... See more

Rated 5 out of 5 stars

Always very wary of online IT suppliers.... However messaged them setting out my needs, they came back with their recommendation. Visited them, prebooked appointment, viewed the Laptop and paid a very... See more

Company details

  1. Computer Shop
  2. Computer Hardware Company
  3. Computer repair service
  4. Second-hand Computer Shop

Written by the company

We specialise in refurbishing Laptops and PC's to a very high standard, all of our stock is high quality ex-corporate equipment that offers excellent value


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(493)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joey - fantastic customer service

I'm glad I went with PC renewed as I was looking at so many refurbished websites. I had a chat with Joey from customer service sales at PC renewed and he was friendly approachable and very helpful. In fact one of the best customer service agents I have spoken to and a real credit to the company. Needless to say I have ordered a laptop from them.

If you're considering PC renewed then go for it. They have 4.8 stars on Trustpilot for a reason.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

A*** all the way

Just received a Lenovo X270 laptop from PC Renewed yesterday and if you'd not been told it was refurbished you'd be forgiven for thinking it was brand new. Not a mark on it, So pleased I went with them instead of eBay or another firm. You're getting a £1500 laptop for £169.99.

I had an issue with the battery and I called the office and a really nice chap called Craig answered after 3 rings and offered to send me a replacement battery with no questions asked and no charge. PC World would make me do 50 diagnostics before they even thought about sending a replacement part and this company do it on a £150 used machine.

I honestly don't see myself ever buying new again. Not when you can get a machine that is better than new (I'd be lucky to get an entry level Chromebook within my budget or a non branded netbook with half the ram and an 8th of the storage) so if you are concerned about waste and/or on a shoestring budget go to them.

Also I strongly recommend you buy direct from their website. They are. On other platforms but the inventory changes daily (I was checking daily for a couple of months waiting for my Xmas payday to arrive!) so you're going to get the best deals available on the day. I thought I'd only be able to stretch to a 128gb SDD and on the day I bought it one with a 256gb was available for the same price.
I don't often write reviews but I am so impressed with the laptop and the service I felt it necessary to share my experience.

Thank you again for making my Xmas

All the best
Jim

14 December 2023
Unprompted review
Rated 5 out of 5 stars

You know what to expect with this company :-)

This is the second laptop I've bought from PC Renewed. An ex-corporate laptop, in A1 condition, is every bit as good as a new one, and considerably better value for money!

It comes with a digital license and a clean-loaded OS (with a local Admin user account), so it works straight out of the box. The packaging is excellent, thus ensuring a safe delivery.

I'd highly recommend this company.

1 December 2023
Rated 5 out of 5 stars

Easy to use

Easy to use - I had already researched what PC I wanted inc memory, etc so I recommend doing this first. This is the 2nd Lenovo laptop I have purchased from PC Renewed and the first one has no issues in 1 year+, hence the repeat business!

29 November 2023
Rated 5 out of 5 stars

Excellent service & would highly recommend

Came across the company while looking for replacement laptop. Saw the model I wanted at a good price & ordered it, whole process was easy. Laptop arrived 2 days later & was in excellent condition for a refurbished machine & all worked fine. Very pleased with service & would definitely purchase again & highly recommend to anyone looking for a good refurbished laptop.

30 October 2023
Rated 5 out of 5 stars

Excellent service and a top quality laptop

I ordered a laptop from PC Renewed through Amazon. The laptop supplied had a problem with the M2 drive connection. That laptop was returned and after contacting PC Renewed on the phone a replacement laptop was supplied with exactly the spec I wanted and in excellent condition (almost looks brand new). The staff was very helpful and courteous. I would definitely recommend / purchase from PC Renewed again

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service and a great laptop

I deliberately wanted to purchase a refurbished laptop for my daughter as her first computer as it needed to be robust, be repairable if accidents happened and cost under £400 for a reasonable spec that would run Windows 11. PC Renewed were easy to order from and had a good selection of laptops, I ordered a Lenovo ThinkPad T480.

We had an issue as they initially sent the wrong screen specification for the laptop we ordered, but this was sorted easily and quickly with no nonsense. They arranged collection of the wrong unit and the delivery of the correct unit on the next working day.

Anyone can make an error, but Craig sorted out the issue in a professional, efficient and friendly way. I would not hesitate to order from them again.

2 October 2023
Rated 5 out of 5 stars

Fantastic service and product…

After being let down by another refurbished laptop company, they came to the rescue and the item was A1 standard, and was sent out for delivery on the day promised when I ordered. Very good service.

6 October 2023
Rated 5 out of 5 stars

Fuss free service, and love the price.

This is the second laptop I've ordered from PC renewed. I was delighted by my first order so bought one for my daughter at high school. Much cheaper than a brand new one and better for the environment. It arrived very quickly. Delighted with the service and been recommending this company to others.

5 October 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look