We always go straight to Suzy when booking our holidays. Suzy is so lovely and friendly, listens to what we are looking for and also gives us her honest opinion to what suits our needs. Always at hand... See more
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Review summary
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Absolutely amazing customer service from Matt at Perfect getaways. From the first conversation till the day we got off the cruise, we had great communication. The price we paid was so much cheaper t... See more
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We were walmly welcomed, our dates and restrictions were carefully considered and many options were shown to us. In little over an hour, our holiday was booked, travel money sorted and a taxi company... See more
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Bethany was very pleasant and helpful. She arranged our flights & hotels promptly and efficiently. We will be more than happy to contact Bethany again for our next and future holiday requirements. And... See more
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Company details
Written by the company
Your Holiday Starts Here — and we take that seriously. Perfect Getaways is a fully independent travel agency, founded in 2017 and proudly rated Excellent on Trustpilot with over 4,600 five-star reviews. We're ABTA and ATOL protected, so every booking comes with complete peace of mind. You'll find our nine stores across Little Sutton, Neston, Birkenhead, Liverpool, St Helens, Widnes, Kirkby, Bebington and the Isle of Man — and they're not your average travel shops. Pop in and you'll be treated to a complimentary bar, children's cinema, sweet shop, games consoles and big screens, all in a relaxed, friendly environment. Plus we have our Head Office with our Partnerships department and Golf Breaks department in Eastham. Booking a holiday should feel like the start of one. Our travel experts create personalised itineraries of every kind: sun and beach, cruise, long haul, city breaks, weddings and honeymoons, solo travel, group bookings, UK breaks, winter sun, ski, golf breaks and more. Whether you know exactly what you want or need a little inspiration, challenge us with your next booking — our customers regularly tell us we find deals they couldn't find anywhere else, and our exclusive offers are available to everyone. We plan your holiday the way that suits you: in store, over the phone, by email, WhatsApp or live chat. And with in-store travel money now available too, we can sort your getaway from first quote to final currency. Pop into one of our interactive stores and let us make your travel dreams a reality.
Your holiday starts here...
Written by the company
- Pop into our interactive travel stores!
- Our customers are treated to a complimentary bar, children's cinema, sweet shop, games consoles and large TV screens in a relaxed and friendly environment. Our dedicated team of travel experts deliver outstanding customer service and work tirelessly to deliver the best deals, tailored to your specific needs.
Fully financially protected
We are ABTA & ATOL protected
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. ATOL provides financial security when you book a package holiday with a UK travel company.
Contact info
20 The Cross,, CH64 9UB, Neston, United Kingdom
- 0333 555 2223
- yourholidaystarts@perfectgetaways.co.uk
- www.perfectgetaways.co.uk
Discover your next perfect getaway
5.0
Excellent
5k reviews
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This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Contacted Bethany for a quote for a…
Contacted Bethany for a quote for a trip to New York in April, had a full itinerary back within half an hour. She was very helpful and patient and I would definitely book with them again!
24 September 2026
Reply from Perfect Getaways
Thank you for your lovely comments about Bethany
Another fantastic experience with Mica…
Another fantastic experience with Mica - So helpful and friendly. I am now looking forward to going on a tour of Southern Spain for my 40th wedding anniversary and I could not have done it without Mica. All flights, hotels, trains and transfers sorted without me having to do anything but look at some hotels. I would highly recommend as feels like i have my own personal travel agent!!! Thank you again Mica you are a star!!
24 September 2026
Unprompted review
Reply from Perfect Getaways
Thank you for your lovely comments about Mia and for booking with us again. We really apprecaite it
From start to finish Mica Jones was the…
From start to finish Mica Jones was the perfect travel advisor, finding our perfect holiday to suit our needs and being so kind considerate and helpful in every way possible, I will definitely book through mica again.
Thank you so much.
24 September 2026
Unprompted review
Reply from Perfect Getaways
Thank you for your lvoely comments about Mica
We booked a holiday to Rhodes with…
We booked a holiday to Rhodes with Sophie, she couldn’t have been more helpful! Super friendly and very professional! Kate has been fantastic too! Highly recommend booking through perfect getaways!
17 September 2026
Reply from Perfect Getaways
Thank you for your lovely comments about our Isle Of Man store
Absolutely amazing you just say exactly…
Absolutely amazing you just say exactly what your looking for and they source your holiday quickly giving you several different options for you to consider. Staff super helpful and courteous couldn't have asked for more.
16 September 2026
Reply from Perfect Getaways
Thank you for your lovely 5* review
Reply from Perfect Getaways
Thank you, Colin! Your 5* review is much appreciated. Have a great holiday!
Alison was a great help and found us…
Alison was a great help and found us just what we were looking for.This is the third time we have used perfect getaways and will be using them again for any future holidays
21 September 2026
Reply from Perfect Getaways
Thank you, Ann! Alison will be delighted. It’s wonderful to have you back for a third time, and we look forward to helping with many more holidays.
Popped them a message of what i was…
Popped them a message of what i was looking for , answered very quick and had our holiday booked in no timr
11 September 2026
Reply from Perfect Getaways
Thank you, Sharon! A quick message and a holiday booked in no time is just how we like it. Enjoy your trip!
Great
Great, professional communication.
I have used them many times and never been disappointed.
10 July 2026
Reply from Perfect Getaways
Thank you, Eric! We really appreciate you coming back to us time after time, and we’re proud we’ve never let you down. See you for the next one!
gdansk Christmas market
Went in after seeing gdansk in the Window spoke to Laura who helped find what we wanted at price that we liked , nice friendly staff and even made us both a coffee while we discussed and sorted our trip
21 September 2026
Unprompted review
Reply from Perfect Getaways
Thank you, Bryan! We’re glad our window caught your eye and that Laura found you a Gdansk Christmas market trip at the right price. Coffee’s always included! Have a magical time.
Excellent service
Leane very helpful & efficient. Researched accommodation & organised a short break for us very quickly. Thanks Leane!
19 September 2026
Reply from Perfect Getaways
Thank you, Jennifer! Leane will be really pleased. Enjoy your short break!
Vienna christmas market 2027 always staff are invested in…
as always staff are invested in ensuring you get the best holiday for the best price
19 September 2026
Reply from Perfect Getaways
Thank you, Robert! We love helping you get the best holiday for the best price. Vienna’s Christmas markets are something special, and we hope you have a wonderful trip.
Staff are very helpful
Staff are very helpful, and not pushy, second hol I have booked, don't go anywhere else now
11 September 2026
Reply from Perfect Getaways
Thank you, Janet! Helpful but never pushy is exactly how we want every customer to feel. Thank you for booking with us!
Reply from Perfect Getaways
Thank you, Robert! We’ll always serve it with a smile. Have a great trip!
The detailed check that hotel
The detailed check that hotel , location and facilities suited our requirements. Superb service
11 September 2026
Reply from Perfect Getaways
Thank you, Kenneth! We always want to make sure the hotel, location and facilities are just right for you. We’re glad it showed. Enjoy your holiday!
Leanne at the neston store was amazing…
Leanne at the neston store was amazing at helping us to find the best deal for our trip to disneyland paris we can't wait thanks leanne.
18 September 2026
Reply from Perfect Getaways
Thank you for your lovely comments about Leanne
What a stressful experience this was
What a stressful experience this was, I gave in after 3 Chinese Burns and handed over the deposit.
On the way out heading towards A & E i got a handful of jelly beans as a bribe,be careful. 😁😁😁😁
Thanks Leanne
18 September 2026
Unprompted review
Reply from Perfect Getaways
Thanks Steve - and thank you for putting up with the dubious tactics in our Neston store. We wish you a full recovery.
IOM branch are simply wonderful
Scarlett in the IOM branch has been fantastic finding us great quotes for our next ski trip and getting it all booked in. All the IOM branch are simply wonderful, cannot thank them enough and recommend for great service and unbeatable pricing.
17 September 2026
Reply from Perfect Getaways
Thank you for your lovely review about Scarlett and the Isle Of Man team
Absolutely amazing customer service…
Absolutely amazing customer service from Matt at Perfect getaways. From the first conversation till the day we got off the cruise, we had great communication. The price we paid was so much cheaper then other travel agents. Matt has great knowledge of all cruises and wasn't pushy at all. Highly recommended to all my family and friends who now all book there cruises and holiday's through Matt.
5⭐ service at its greatest.
Thanks again
18 September 2026
Unprompted review
Reply from Perfect Getaways
Thanks for your lovely 5* review about Matt and the service received. We really appreciate it.
excellent and efficient service
8 September 2026
Unprompted review
Reply from Perfect Getaways
Thank you Ray
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