Perry Uniform Reviews 

91
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Hi - The quality of the uniform is outstanding - however, the sizing for the man’s product is not consistent I ordered size 9-12 rugby socks ( the largest you do) yet they appear super small I... See more

Rated 3 out of 5 stars

I'm giving 3 stars, because the quality of clothing is average to poor and the prices are extremely high - in some cases five times as much as other uniform providers, for the same thing. (£42 for... See more

Rated 5 out of 5 stars

Delivery was quick and arrived on time. Any enquiries I had were responded to promptly. The staff were very responsive, friendly and helpful. Overall, great experience.

Rated 2 out of 5 stars

Ordered sports shorts for school uniform. Got a smaller size delivered. When ordering the shorts, they ask for waist size. But, when they deliver the product, we see the age mentioned on the shorts. I... See more

Company details

  1. #32 of 32 best companies in Uniform Shop

Written by the company

Welcome to Perry Uniform, a British school wear retailer of distinctive uniform and sportswear for schools, universities and clubs.


Contact info

3.1

Average

TrustScore 3 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(91)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I find dealing with Perrys to be painful

I find dealing with Perrys to be a challenge and if I had any choice to buy uniform elsewhere I would. It can often take weeks (or more than once months!) for items to come into stock. The shirts and trousers come out of the washing machine looking like rags, they cannot be tumble dried and they need ironing (unlike far cheaper options from supermarket or m&s). Their sizing is bizarre and I need to get 2+ waist sizes up for trousers to fit (the waist to crotch on the 38 waist pair I just ordered is shorter than the waist to crotch on the 34 waist m&s pair I compared then to and I also have to go 2+ sizes up on blazer to get arms that are long enough). The last pair of trousers I ordered said 35” long but were only 31.5” long and too short for my son. The blazer bobbled on the shoulders within a month of purchase. The only thing I do like is their sports kit which is good quality, but expensive for something my sons inevitably lose and needs to be replaced, The free returns work well and they have recently improved turnaround times on refunds.

18 June 2024
Rated 5 out of 5 stars

Perry has always been amazing

Perry has always been amazing, with exceptionally
kind, helpful and knowledgable customer service. So helpful that they can do the name tapes too!
A huge thank you.

2 June 2024
Rated 2 out of 5 stars

Your products are not described well in… size and are extremely expensive for the quality

Your products are not described well in terms of size. For a few items you include age group (7/8 for example) but for most you don't. And it is very frustrating to have to return over and over items because they are either too big or too small. I don't understand why you can't include ages in all items to make the purchasing easier.
Also, your products are extremely expensive for the quality. And since you have a captive market we have nowhere else to go. I reckon you know this but I thought I 'd say it again.

28 May 2024
Rated 5 out of 5 stars

We ordered our little ones uniform from…

We ordered our little ones uniform from Perry Uniform, communication is brilliant if we ever need to ring up customer services. However we hardly need to as we get our orders quickly. Overall great quality products and amazing service.

8 May 2024
Unprompted review
Rated 2 out of 5 stars

You take too long to deliver items…

You take too long to deliver items ordered. Given that
shopping on line is being encouraged globally and online is the only method you use for customers to purchase goods from you, it is very discouraging that you take so long to deliver the goods.

15 May 2024
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful! Tried to get two polo shirts for son. Ended up having to ring as they always asked for my order number on enquiry form despite me telling them no order has been placed.went round in circles with Josh for 3 weeks In end 2 shirts got dispatched with sun damage / bleaching across front. I have had to chase / phone and no resolve. No offer of refund or replacement. Avoid at all cost

11 April 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

I can only confirm what other have said: absolutely terrible service with extensive delays in orders arriving after being placed well in advance. No communication whatsoever from Perry's and ringing their customer service once a month to get an update leaves you on hold for long periods of time. Avoid at all cost if you have the option, I unfortunately don't.

25 September 2023
Unprompted review
Rated 1 out of 5 stars

The most third class uniform company

The most third class uniform company. I do not understand why all these private schools have tied up with this s..t

I am going to complain and raise this to the local MP.

So much costly and third class quality.

27 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look