Perry Uniform Reviews 

91
TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

Hi - The quality of the uniform is outstanding - however, the sizing for the man’s product is not consistent I ordered size 9-12 rugby socks ( the largest you do) yet they appear super small I... See more

Rated 3 out of 5 stars

I'm giving 3 stars, because the quality of clothing is average to poor and the prices are extremely high - in some cases five times as much as other uniform providers, for the same thing. (£42 for... See more

Rated 5 out of 5 stars

Delivery was quick and arrived on time. Any enquiries I had were responded to promptly. The staff were very responsive, friendly and helpful. Overall, great experience.

Rated 2 out of 5 stars

Ordered sports shorts for school uniform. Got a smaller size delivered. When ordering the shorts, they ask for waist size. But, when they deliver the product, we see the age mentioned on the shorts. I... See more

Company details

  1. #33 of 33 best companies in Uniform Shop

Written by the company

Welcome to Perry Uniform, a British school wear retailer of distinctive uniform and sportswear for schools, universities and clubs.


Contact info

3.1

Average

TrustScore 3 out of 5

91 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

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3.1

All reviews

(91)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company and customer service

My kids' school unfortunately insiste on using this company.
Delays of weeks on several key ítems. A number of excuses, terrible customer service. Replacement ítems, e.g., trousersm that are a horrible cut and no kid wants to wear. Totally unprofessional and so are the schools using Perry's services. They waste your time and kids ges frustrated. Also, it reflects badly on the schools using Perry as their supplier. And, you can't even use Amex. This is a badly managed company.

29 September 2022
Unprompted review
Rated 1 out of 5 stars

Complete and utter incompetency of the…

Complete and utter incompetency of the highest level. Whoever is running this business needs a massive wake up call. Literally everything arrives the wrong size. Their sizing charts make no sense and the quality of their garments is below par for the price you pay.

28 March 2022
Unprompted review
Rated 5 out of 5 stars

Extremely pleased

I received my bespoke blazer from Perry Uniform today. To say I am pleased is rather an understatement. The quality is superb, the attention to detail is excellent. I cannot wait to wear it at Henley - and perhaps elsewhere, who knows. My contact at Perry, Michelle, could not have been more helpful and accommodating. I asked quite a lot of questions and was quite particular but nothing seemed too much bother - true customer service. I cannot recommend Perry Uniform highly enough. Thank you.

2 March 2022
Unprompted review
Rated 1 out of 5 stars

Don't waste your time and money with…

Don't waste your time and money with Perry Uniform. The company does not hold enough stock of basic items and relies on its customers to wait for months after placing orders without providing them with any meaningful updates nor any compensation when promised delivery times are missed.

14 November 2021
Unprompted review
Rated 1 out of 5 stars

Simply awful company - delay upon delay

Simply awful company. Constant delays with no communication as to when or why items of clothing that have been ordered well in advance can't be supplied on the date quoted when ordered in a timely manner. Ongoing customer service is extremely bad and unhelpful. When you do receive an email from them it's a complete waste of time as it's useless and always turns out to be another false hope. Father of child at Glendower School, London.

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Avoid buying from this company

Avoid buying from this company, will waste your money, your time also their quality is as bad as made in China but the price of U.K. you may as well get it from a top tailor who order it from China top quality. They will send you the wrong size, wrong item also wrong item inside the packaging product. They will loose your order and to make it even worse they will not take ownership from their errors or bother to call you to say they lost your order or sent wrong items. My son will missed his first week of school due to all the above. Perry’s manager will just say her apologies but that’s all. Apologies doesn’t get him into school… We paid next day delivery, they charged and they send it two days later arriving 5 days later from parcel. Avoid Perry company they are not worth it and get it from China, copycat the logo and get a full set 5 days worth of uniform and saving you money, time and hassle. That’s what I am doing from today.

9 September 2021
Unprompted review
Rated 1 out of 5 stars

This is quite frankly one of the worst…

This is quite frankly one of the worst companies I have ever dealt with. I have had to buy through them for the past 7 years as they seem to have a monopoly on private schools in London and their service has always been atrocious. Once again, with this order, we have items missing, items the wrong size etc. The coding system is so complicated it takes hours to work out what's going on. The prices are exorbitant and the fabrics pretty unsustainable. Premium prices should buy at least organic cotton now so you feel you are paying for the planet to be protected and not the company to make a significant profit. I wish I could avoid.

9 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and Recommended

Using this company to order uniforms for the past four year, excellent service, very helpful, speedy delivery even though I selected free delivery service.Recommended

12 December 2019
Unprompted review

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