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Pesa Reviews 

731
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 666 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent service, highlighting the company's reliability, trustworthiness, and efficiency in handling transactions. Many find the platform and app user-friendly, making money transfers easy and seamless. Reviewers consistently appreciate the competitive and often superior exchange rates offered, along with the swift and hassle-free delivery of funds. However, some customers also noted occasional issues with payment processing. Specifically, some people experienced delays in funds reaching the recipient's account or reported instances where transfers were not delivered at all.

What people talk about most

Service

Users describe positive interactions with service, highlighting its reliability, speed, and good exchange... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers praising fast and smooth... See more

User experience

Clients share positive opinions on user experience, with many describing it as seamless, swift, and reliable... See more

Application

Reviewers mention positive feedback about the app, with many praising its trustworthiness, competitive rates,... See more

Price

People report positive experiences with pricing, with many reviewers highlighting competitive and often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 4 out of 5 stars

It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience

Company replied

Rated 4 out of 5 stars

This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.


Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.3

Excellent

TrustScore 4.5 out of 5

731 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(731)

669 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Good experience

22 June 2026
Pesa logo

Reply from Pesa

Hello Sarafa,

We are delighted you had a good experience. Thank you for your wonderful feedback. We appreciate it.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Speed of transaction

Speed of transaction, security of my funds, excellent customer support.

22 June 2026
Pesa logo

Reply from Pesa

Hello Kayode,

We are delighted you value our transaction speed, fund security, and customer support. Thank you for your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Always Great Pesa

Always Great Pesa

22 June 2026
Pesa logo

Reply from Pesa

Hello Ajirioghene,

We are delighted you enjoyed our service. Thank you for your wonderful feedback. We appreciate it.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Seamless money transfer

Sending and receiving money has been seamless for me and the rates are really good to send money back home

4 June 2026
Pesa logo

Reply from Pesa

Hello Kayode,

We're so glad you find our service seamless and our rates great for sending money home. Thank you!

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good

Excitement excellent

1 December 2025
Pesa logo

Reply from Pesa

Hello Kenneth,

We are so pleased you enjoyed our service. We truly appreciate your wonderful feedback. Thank you!

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Quick and reliable

One of the best payment platform. Quick and easy to use. Better rates

8 June 2026
Pesa logo

Reply from Pesa

Hello Mohd,

We're glad you enjoyed your experience. Thank you for your kind words.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

Perfect for my transfer.

22 June 2026
Pesa logo

Reply from Pesa

Hello Muritala,

We're glad it was easy to use for your transfer. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Pesa has been saving my financial life…

Pesa has been saving my financial life since 2021. Very fast and hassle-free remittance services. Great UI. 💪💯

20 June 2026
Unprompted review
Pesa logo

Reply from Pesa

Hello Nana,

We're so glad Pesa has helped with your finances. We appreciate your kind words.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

Your verification system has blocked my…

Your verification system has blocked my account since yesterday, while my family is waiting for
this money.
Steps given to me is not working.
I am desperately calling your company without any response.
Very disappointed and will be my last time after getting my money from your company

20 June 2026
Pesa logo

Reply from Pesa

Hello Isaac,

We are truly sorry to hear about the difficulties you are experiencing with your account and the verification process. We understand the urgency of accessing your funds. We are actively looking into this matter to resolve it promptly and will reach out to you directly.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Overall great experience

Overall great experience, the exchange rates are also very fantastic.

18 June 2026
Unprompted review
Pesa logo

Reply from Pesa

Hello Chuddi,

We are delighted you had a great experience with our fantastic exchange rates.

Thank you for choosing Pesa.

Rated 2 out of 5 stars

email confirmation of transaction

I never got an email confirmation of the money sent earlier this week up till today. I would like to know if this option has been canceled. Thanks

8 June 2026
Pesa logo

Reply from Pesa

Hello Adefunke,

We appreciate you reaching out. We apologise for the delay and understand your concern about the confirmation. We have checked your account and everything is fine from our end. Kindly check your promotional emails or junk emails.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Trend-Setter

*Money advice tutorials (article)
*Heads up on latest scam trends
*Very good exchange rates
*Website is also great: ease of navigation, layout & works fine
*Fund delivery speed is like a Japanese bullet-train.

8 June 2026
Pesa logo

Reply from Pesa

Hello John,

We're so glad you appreciate our money advice, scam trend updates, and excellent exchange rates. We're happy our website and fund delivery met your expectations.

Thank you for choosing Pesa.

Rated 4 out of 5 stars

It is great

It is great, I enjoy the easy transfer from one country to another but when it get to the other person, the charges removed is much. If you can adjust it. I would appreciate it

19 June 2026
Pesa logo

Reply from Pesa

Hello Peace,

We appreciate your positive feedback on our easy transfer process. We offer a zero fee charge on transactions.

Thank you for choosing Pesa

Rated 1 out of 5 stars

Not impressed with your exchange rate…

Not impressed with your exchange rate and also the person who referred me wasn’t given is referral bonus as promised

19 June 2026
Pesa logo

Reply from Pesa

Hello Jennifer,

We're sorry to hear about your experience with the exchange rate and the referral bonus. Rest assured that our rates reflect market conditions and processing costs, but we are always working to stay competitive. Please contact support@pesa.co so we can assist you further.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Pesa is doing Great and their services…

Pesa is doing Great and their services are faster

19 June 2026
Pesa logo

Reply from Pesa

Hello Juliana,

We're glad to hear you're happy with our service and speed. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

You did poorly. Return to me the £35 that was sent to me from the US

You did poorly. My friend sent me money from US into my pounds account directly but it didn't come till date.

4 February 2026
Pesa logo

Reply from Pesa

Hello Joy,

We are truly sorry to hear about the delay with your transfer. We would require the FPID (Fast Payment ID) for this transaction. This unique identifier will allow us to track the payment accurately and resolve the matter promptly. Kindly contact support@pesa.co with the FPID so we can assist further.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good service

The app is user friendly and transfers are usually without delays.

13 June 2026
Pesa logo

Reply from Pesa

Hello Jennifer,

We're glad you find our app user-friendly and transfers smooth. Thank you for your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Great service

Great service, fast money transfer.

17 June 2026
Pesa logo

Reply from Pesa

Hello Catherine,

We appreciate your kind words. We are glad we could help.

Thank you for choosing Pesa.

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