Peter Beales Roses Reviews 

367
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the roses, often noting their healthiness, robust growth, and beautiful appearance upon arrival. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly and well-packaged, ensuring the plants are protected during transit. People appreciate the careful packaging, which helps the roses arrive in perfect condition, ready to thrive in their new environment. However, some customers also noted issues with the quality of the roses, describing them as wilted, unhealthy, or having damaged shoots and roots upon delivery. A few other people also felt that the delivery process was problematic, with some orders experiencing significant delays or incorrect handling by couriers, leading to frustration. There were also instances where the packaging was deemed insufficient, resulting in damaged plants.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the excellent condition, health, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent condition and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Reviewers highlight positive aspects of order, with many praising the quick processing and prompt delivery of... See more

Service

People report positive experiences with service, often describing it as excellent, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning book I do have some amazing roses from ur company. I also saw your stand at Chelsea flower show absolutely amazing 💐🌺😍🥰🌷🌹had to have my picture taken under your stunning ros... See more

Rated 5 out of 5 stars

Very efficient and competent order service at Chelsea Flower Show. My order arrived only a couple of days later, really well packaged and a good healthy looking plant which continues to thrive in gar... See more

Rated 5 out of 5 stars

Ordered Oxford Physics rose. I have wanted this one for some time. Gardener Ben on Youtube has recommended it for his "Shade Collection" The rose arrived, very quickly indeed. It is healthy with l... See more

Company replied


Company details

  1. Garden centre

Written by the company

At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(367)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality as usual with roses…

Excellent quality as usual with roses in excellent condition.. Superbly packaged and fast delivery.

12 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you for your lovely feedback. We're so pleased to hear that your roses arrived in excellent condition and that you were happy with the packaging and fast delivery.

We really appreciate your continued support and hope you enjoy your roses. Happy gardening!

Rated 5 out of 5 stars

Beautiful, great quality roses

I have ordered many times from Peter Beale Roses, for myself and as gifts, as all the roses are so beautiful, great quality and they are always well packaged. I recently received the wrong order, but customer service rectified the mistake swiftly and efficiently, I'm very pleased. I would definitely recommend.

13 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you so much for your kind words and for your continued support. We're delighted to hear that you’re pleased with the quality of the roses and the way they are packaged.

We’re also glad our team could resolve the recent order mix-up quickly for you. Your recommendation really does mean a lot to us, and we hope you continue to enjoy your roses for many seasons to come.

Rated 5 out of 5 stars

(Bare roots)Really good quality healthy…

(Bare roots)Really good quality healthy roses, lots of root and good multi stems, healthy growth starting on all stems. Highly recommend, will purchase from again

19 March 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you so much for your lovely feedback. We're delighted to hear that your bare root roses arrived healthy with strong roots and good stems starting into growth. It’s always great to know they’re off to such a good start in their new home.

We really appreciate the recommendation and look forward to supplying you again in the future. Happy gardening!

Rated 5 out of 5 stars

Quick, efficient customer service

Unfortunately one rose was unavailable.
I was informed of this and offered various options.
My decision was quickly noted and I will be receiving the missing rose in the Autumn
The other part of my order arrived as promised and was well packaged.
I am looking forward to adding this rose to my collection

12 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

We’re really pleased to hear our team were able to help quickly and keep you informed about the unavailable rose. It’s great that the rest of your order arrived safely and well packaged.

We look forward to sending your remaining rose in the autumn and hope it makes a wonderful addition to your collection!

Rated 5 out of 5 stars

Roses in excellent health despite the…

Roses in excellent health despite the atrocious weather we have all experienced since the beginning of January and arrived in good time. They are all budding up wonderfully and I can't wait until the summer comes. I know I'm in for a glorious display. Thank you!

18 March 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Gabrielle, for your wonderful review — we're delighted to hear your roses are budding up so well!

Rated 5 out of 5 stars

Happy roses arrived in perfect condition

Happy roses arrived in perfect condition, exactly when Peter Beales Roses said they would. Lovely sturdy plants, I’m going to plant them this weekend and can’t wait to encourage them to do their very best for us. I just know they will.

18 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Rosanna, for your lovely review — we're so pleased your roses arrived in perfect condition!

Rated 5 out of 5 stars

Fantastic Service & Quality Roses

I can honestly say the team here have absolutely fantastic customer service, and the roses we have received (2 potted and 1 bare root) are looking healthy and budding. I will update my review this summer with some photos once they are in flower, but I just wanted to say a big thank you.

11 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Mike, for your fantastic review — we're thrilled to hear your roses are looking so healthy!

Rated 5 out of 5 stars

Healthy & happy

Excellent quality rose well packed and delivered on time. The rose was a bare root recently potted up, so there was little root development, but it transplanted well, and is currently looking good.

12 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Clive, for your review — we're glad to hear your rose is looking good!

Rated 5 out of 5 stars

Easy to order

Easy to order, Straight forward and delivery arrived in good time.....Simple!

Order Reference: 36474 (WEB36474)

14 March 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, John, for your review — we're glad the ordering process was simple and delivery was prompt!

Rated 1 out of 5 stars

Received an ill-looking bare root rose

Received an ill-looking bare root rose. The disease is apparent on the main stems. When I sent the photos to customer service, they said they didn't see anything wrong and after trimming the rose should be fine. I will not order from them anymore.

16 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Hi Megan,

Thank you for taking the time to leave a review, and we're really sorry to hear about your experience with your bare root rose.

Unfortunately, no order number was provided with your review, which means we are unable to locate your order to look into this matter further. Could you please email us at support@peterbealesroses.com with your order number and the photos you mentioned? This will allow us to investigate properly and see how we can resolve this for you.

We take all feedback seriously and would very much like the opportunity to make this right.

Rated 5 out of 5 stars

Beautiful Colours

I was so pleased to be able to purchase a range of bicolour roses from Peter Beales. The roses arrived safely and were carefully packaged. I have only just planted them but they arrived healthy and I cannot wait to see how they flourish! I was able to choose from a range of rose types and selected two climbing roses which I am very excited about!

6 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Abi, for your lovely review — we're so pleased your bicolour roses arrived safely and are looking healthy!

Rated 5 out of 5 stars

Quality plants

Easy to order. Large selection. Plants arrived well packaged and in good condition. The leaflet with how to plant was very helpful and I did as suggested the day after they arrived. Very pleased.

10 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Julie, for your review — we're delighted to hear your plants arrived well packaged and in great condition!

Rated 5 out of 5 stars

The Roses from Peter Beales arrived in…

The Roses from Peter Beales arrived in great condition and very well packaged. Rosa Mutabilis is a fantastic rose if you are looking for a strong plant that flowers from May to November.

11 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Felicity, for your review — we're thrilled to hear your Rosa Mutabilis arrived in great condition!

Rated 5 out of 5 stars

I recommend Peter Beales bare root roses arrived…

My Peter Beales bare root roses arrived as expected with healthy looking roots and shoots and are now planted in my garden. I am expecting the roses to grow as described on the Peter Beales website.

8 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Nicola, for your review — we're glad your bare root roses arrived healthy and are now planted in your garden!

Rated 5 out of 5 stars

Great service from Peter Beales.

Great service from Peter Beales.
I’m so happy with my rose (Paws) it looks very healthy and I can’t wait to see it in flower!

6 March 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Carolyn, for your lovely review — we're thrilled to hear your Paws rose is looking healthy!

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