I ordered on line and was well impressed with efficiency the transaction took place, they keep me informed right up to the point where the courier handed over the goods. They send a follow up email to... See more
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Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson
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Shaddongate, CA2 5TE, CARLISLE, United Kingdom
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Excellent prices, deals, and quality brands. Delivery was excellent and arrived a day early which was a welcome bonus. Highly recommended.
Spoke several times to the staff here about my purchases and they gave helpful advice as well as a great price. They also helped with offering a decent trade in price but I decided not to use this. The delivery didn't go perfectly - arrived damaged but they straight away sent a new one, and when this too was damaged they ordered a new one from the manufacturers as a replacement - this one was perfect. (They also offered a refund if I preferred). Couldn't fault the staff - Liam was excellent, thank you!
Ordered a turntable as a present but paid for the basic delivery as ordering in advance of the event. It arrived sooner than advised , cannot comment on the product as still to be given as a present but was competitively priced.
I spoke to a very helpful chap on the phone who called me back really quickly once he’d done a little more research into which radio might be most suitable
Once I’d placed my order the package arrived very quickly. I’d definitely use and/or recommend Peter Tyson.
Used Peter Tyson for several items over the years and always 1st class products and service.
My latest purchase was a Denon AV amp. Arrived quickly and up and running same day. However just over a week in and I had issues with the amp not switching inputs correctly. Email to PT and a reply to say sorry for issues and to box the amp up and a replacement would arrive next day and they would take my faulty amp away.
This is just fantastic service and they couldn’t do it better. Prices are on par with other online retailers so nothing to be saved by going elsewhere. Highly recommended for all your audio/visual tech.
We were looking to replace our Bose Acoustimass 10 system which was in place for long time. We needed a system which was not too invasive space wise even though the room is large. We opted for Monitor Audio Radius 270 floorstanders, an MA Radius 200 Centre and 4 MA Radius 90 Surrounds. These were coupled with an SVS Micro 3000 Subwoofer. Excellent upgrade with the new speakers blending very well with the SVS sub. We now have an excellent stereo system for music and a very impressive surround system for movies. We went to Peter Tyson because we had already purchased a Yamaha receiver from them a few years ago. As with the earlier purchase, advice was freely given, nothing was too much trouble and no pressure. The Customer service is excellent, prices competitive and the delivery is efficient and prompt. The buying experience is a pleasure and we can strongly recommend Peter Tyson when looking to purchase Audio-Visual equipment. They easily justify a 5-star rating!
Ive always had a very quick delivery , being kept well informed with the status of my order and everything is always very well packaged. Highly recommend buying from you guys.
Brilliant service from Peter Tyson as usual. Quick delivery and above and beyond customer service. Special thanks to Steven for sorting out the digital cable (he'll know). My Quad Platina setup is now complete. Thanks.
Peter Tyson gave good advice on bookshelf speakers, purchased pair of them delivered quickly. Speakers sound great.
I had to return an appliance as some parts were missing. I've got enough to deal with at home as my husband has serious health problems, which means I am now in sole charge of the house, garden etc plus three active Border Collies. So I was rather fed up to have yet another problem to sort out. But Liam in Customer Services was a gem: he responded promptly, cheerfully and effectively. We even had a bit of an email laugh about things. I'll definitely look to use Peter Tyson again

Reply from Peter Tyson
Great online experience
Fast delivery, referb item packed like new

Reply from Peter Tyson
Excellent customer service from Michael at Peter Tyson.
I had an issue with my Topping DX5 II and Michael was extremely helpful throughout the whole process. I asked if it would be possible to upgrade to a FiiO K15 instead of having the Topping replaced, and to simply pay the difference in price. Michael was very helpful in arranging this for me.
He always replied to my emails very quickly, was polite and professional, and was also very patient while I was away on holiday, waiting until I returned so we could arrange the exchange and payment.
Everything was handled smoothly from start to finish, and I’m now very happy with my FiiO K15.
A big thank you to Michael for his patience, flexibility and excellent customer service. This is exactly the kind of service that makes you want to buy from a company again. Highly recommended!

Reply from Peter Tyson
Good service from the seller. Brand new product at competitive price, delivered quickly and safely at reasonable cost.

Reply from Peter Tyson
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