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Peter TysonReviews 

13,759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, knowledge, and professional approach in resolving issues swiftly and efficiently. Many people appreciate the competitive pricing, often finding products at great deals, sometimes even cheaper than direct from the brand. The delivery service is frequently lauded for its speed, with many orders arriving quickly, often next day, and items being well-packaged and in perfect condition. The products themselves, including refurbished and clearance items, are consistently described as high quality and performing as expected, often exceeding expectations. However, some customers also noted issues with delivery, experiencing delays, missing items, or couriers refusing to complete services like taking items inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Product

People report positive experiences with product, often noting significant upgrades and excellent sound... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting good and competitive... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, speed, and... See more

Order

Customers had positive experiences with order, praising the easy-to-navigate website and smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more

Rated 5 out of 5 stars

I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more

Company replied

Rated 5 out of 5 stars

Purchased twice - Firstly bough a pair of Sennheiser headphones and then Bluesound Powernode and Focal speakers. Got WhatHiFi 5 stars QED XT25 speaker cables for free! Very good customer service. Cann... See more

Company replied

Rated 5 out of 5 stars

My experience of the technical and customer support side was excellent although the product I purchased (Naim Uniti Atom) had to go back on 2 occasions as it was faulty the first time and I couldn’t g... See more

Company replied



Company details

  1. #16 of 193 best companies in Electronics store
  2. #9 of 138 best companies in Appliance shop
  3. #8 of 39 best companies in Hi-fi shop
  4. #2 of 9 best companies in Home Theatre Shop
  5. #4 of 32 best companies in Home audio shop
  6. #7 of 48 best companies in TV shop

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14k reviews

5-star
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Asks customers to review

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4.9

All reviews

(13,759)

3,031 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a good experience with your…

I had a good experience with your company loved my speaker it arrived when it said ig would I will look on your site again when I need additional equipment

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear you had such a good experience with us and loved your speaker! It's great to know it arrived as expected. We look forward to welcoming you back for future equipment needs.

Rated 5 out of 5 stars

Arrived in quick time

Arrived in quick time, great service

16 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased your order arrived quickly and that you had a great experience with our service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Product is good and arrived as advised

Product arrived on time and is a significant upgrade from the previous units

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear your product arrived on time and that you're enjoying the significant upgrade, Mike! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

I have purchased a few high value…

I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores around and as a northener, I like to support northern businesses where possible.

15 June 2026
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Reply from Peter Tyson

We truly appreciate your continued support and kind words, Simon. We're delighted to hear that you value our competitive pricing, fast delivery, and our family-run business.

Rated 5 out of 5 stars

2nd purchase from Peter Tyson.

2nd purchase from Peter Tyson.
Bought the Denon X1800h.
Delivered within 2 days.
Fantastic avr and simple to setup.

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear you had another excellent purchase experience with us and that your Denon X1800h arrived quickly! We are glad you are enjoying your new AVR, Paul.

Rated 5 out of 5 stars

Exceptional Service second to none

From my initial contact through the website to ordering, delivery and after sales everyone at Peter Tyson have been exceptional. I have made a number of purchases with Peter Tyson and have never received anything less than a 5 star service in every reespect. No faults from me whatsoever.

29 June 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear about your exceptional experience with us, from your initial contact to after-sales support. Thank you for your continued loyalty and for consistently choosing us, Anthony!

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered in time stated

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear that our service was excellent and that your delivery arrived on time. We appreciate your positive feedback, Jean!

Rated 5 out of 5 stars

Speakers

Very easy to order from, very quick delivery, and arrived in good condition and a good price, I havent had time to try them yet, but the specs for the speakers look good, so hopefully they will sound good with my valve amplifier

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear that your ordering experience was easy, and that your speakers arrived quickly and in good condition. We hope they sound fantastic with your amplifier!

Rated 5 out of 5 stars

SONOS Ultra soundbar

Very fast reliable delivery. Product is great!!

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear you enjoyed our fast and reliable delivery service, and that you're happy with your product. Thank you for your positive feedback, Matthew!

Rated 5 out of 5 stars

Competitive prices and swift delivery .

Competitive prices and swift delivery .
Would recommend.

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're glad you found our prices competitive and enjoyed our swift delivery. We appreciate your recommendation and hope to assist you again!

Rated 5 out of 5 stars

Great product selection

Great product selection, great prices, great service.

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear that you enjoyed our product selection, prices, and service. Thank you for your wonderful feedback, Beric!

Rated 5 out of 5 stars

great product

great product, fast delivery, thanks

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you're happy with your product and that it arrived quickly, Warren! Thank you for choosing us, and we hope to help you again.

Rated 5 out of 5 stars

Purchased twice

Purchased twice - Firstly bough a pair of Sennheiser headphones and then Bluesound Powernode and Focal speakers. Got WhatHiFi 5 stars QED XT25 speaker cables for free! Very good customer service. Cannot recommend enough!

18 June 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear about your positive experiences with us, especially regarding your recent purchases and the complimentary speaker cables. We truly appreciate your kind words about our customer service and your strong recommendation! Thank you, Marcin.

Rated 5 out of 5 stars

The communication with me was superb!👌…

The communication with me was superb!👌 I was notified of the name of the driver delivering my purchase and a one hour window was given which was constantly being updated as the driver got closer! Thank you so much!

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear that our communication and delivery updates made your experience superb! Thank you for your kind feedback, Harold.

Rated 5 out of 5 stars

Easy to order

Easy to order, delivery within time frame and well packaged

27 April 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you found ordering easy, delivery prompt, and your item well-packaged. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Top hifi/av retailer.

I have always found Peter Tyson to be a top rated retailer. Used a handful of times and they have never let me down. This time a bought a soundbar and subwoofer end of line bargain. Such a good price. Very happy. Will definitely use again. Wish they were closer, so I could browse round the store.

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you've consistently had such positive experiences with us, Peter! We appreciate your kind words about our products and prices, and we look forward to serving you again.

Rated 5 out of 5 stars

I had a great experience returning my…

I had a great experience returning my first choice and getting my refund straight away.
I then purchased a different system which was delivered within a few days and is now working fine.

Would highly recommend Peter Tyson for anythinh Hi-Fi

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you had a great experience with your return and that your new system was delivered quickly and is working well. Thank you for your recommendation, Joao!

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