I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more
Company replied
Purchased twice - Firstly bough a pair of Sennheiser headphones and then Bluesound Powernode and Focal speakers. Got WhatHiFi 5 stars QED XT25 speaker cables for free! Very good customer service. Cann... See more
Company replied
My experience of the technical and customer support side was excellent although the product I purchased (Naim Uniti Atom) had to go back on 2 occasions as it was faulty the first time and I couldn’t g... See more
Company replied
6 Year in total Speaker Warranty
(44)
6 Year in total Accessories Warranty
(22)
FiiO JM21 Portable High-Res Lossless Music Player - Sky Blue/Silver
(19)
Denon AVR-X1800H 7.2 Ch. 8K AV Receiver with HEOS Built-in - Black
(18)
6 Year in total Receiver Warranty
(13)
Chord Electronics Mojo 2 v1 (2024 Version) - Black
(13)
5 Year in total Speaker Warranty
(10)
JBL SA550 Classic Integrated Amplifier - Silver
(10)
JBL CD350 Classic CD Player - Silver
(8)
6 Year in total Turntable Warranty
(7)
Company details
- #16 of 193 best companies in Electronics store
- #9 of 136 best companies in Appliance shop
- #8 of 39 best companies in Hi-fi shop
- #2 of 9 best companies in Home Theatre Shop
- #4 of 31 best companies in Home audio shop
- #7 of 48 best companies in TV shop
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14k reviews
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Top marks for the whole buying experience
Top marks for price, choice, service, comms and delivery. I have no reason to use anyone else. Recommended.
22 June 2026
Had a few small problems with the order…
Had a few small problems with the order but as always they resolved all my problems without hesitation.
22 June 2026
Great Customer Service
The price of my item was competitive. I was kept well-informed concerning delivery. The item was securely packaged. I had cause to contact customer service and found staff to be friendly and helpful - a credit to the company.
1 July 2026
Good website and quick delivery
Good website and quick delivery. I didn’t really do anything more than buy a product online and get it delivered, so can’t comment on their service.
19 June 2026
Refurbished Sub Woofer
I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pleased with the overall improvement in sound. Not overpowering or boomy like my previous budget sub, but a strong and very complimentary bass sound. Well worth the money.
18 June 2026
JBL SA550
Made a number of online orders with Peter Tyson over the years and they have always been very competitively priced, completely hassle free with full info throughout the process.
18 June 2026
Superb service
Superb service. Ordered and received product the following day. Would highly recommend.
19 June 2026
Easy to navigate website and order…
Easy to navigate website and order item. Great communication and very quick dispatch and delivery.I would highly recommend and purchase from again.
19 June 2026
Highly commended.
All was good. Due to the speakers' original box not being in great condition, I would have considered wrapping it in Kraft paper to protect it from further deterioration prior to posting it. That is a minor issue though. Delighted with the purchase and service.
18 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I brought the Klipsch flexus core 300…
I brought the Klipsch flexus core 300 to improve my TV experience and it has very much,
With Peter Tyson exceedingly fast service in sending the soundbar to me is amazing Thank you.
19 June 2026
Reply from Peter Tyson
We're so pleased to hear that your new soundbar has significantly improved your TV experience, Kev! We're also delighted that you were happy with our fast service. Thank you for your kind words.
Would use again.
Initially hadn't heard of this website when ordering, but trusted the reviews and went for it because they offered a great price on what I wanted.
They dispatched really quickly and it was straightforward.
I encountered issues receiving my parcel because of DPD, this caused me extra stress because they returned it to Peter Tyson saying delivery was refused.
I reached out to Peter Tyson customer service who advised me that because I knew I'd miss delivery I'd requested it went to a parcel shop which apparently they couldn't do so DPD just returned it, they were very helpful.
I was refunded promptly but was advised id need to reorder, the online price was now showing higher than initially purchased for so customer service said if I reorder they would credit the difference back to original price.
Once my order completed, I emailled and they honoured what they said.
Overall I found them really easy to deal with. The only issue I had was I did initially fill out a contact form on their site and didn't get a response, it was only after I emailed that I received speedy replies.
Would definitely use again.
22 June 2026
Unprompted review
Reply from Peter Tyson
We are truly grateful for your detailed feedback and for choosing us, Aleisha. It is wonderful to hear that, despite the initial delivery challenges with DPD, our team was able to assist you effectively. We understand how frustrating parcel issues can be, and we are glad we could resolve the pricing discrepancy to your satisfaction. We also acknowledge your comment regarding the contact form and are actively looking into improving our response times for all communication channels. We appreciate your patience and are delighted that you would consider using us again.
Superb Customer Service
Delivery was quick, the price was good and the customer service has been outstanding.
The item I bought broke, no fault of the seller and they bent over backwards to ensure I received a replacement quickly.
I would highly recommend shopping with them.
9 June 2026
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with our customer service team and that we could quickly resolve the issue with a replacement. Thank you for your kind words and recommendation!
Speedy delivery great prices
18 June 2026
Reply from Peter Tyson
We're so pleased your order arrived quickly and at a great price, Kevin. Thanks for choosing us—we look forward to helping you again!
Reply from Peter Tyson
We're so happy to hear you had a great experience with our service and that your order arrived quickly. Thank you for your kind words!
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