Had been using my earpod pro 3 as hearing aids up until I got my phonak hearing aids. Better sound in some Environments, but so last year technology. I travel a lot. So the hearing aid spend time i... See more
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Be careful dealing with Phonak Spain their prices are exorbitantly higher than for instance the UK, Lumina 90 here 5000€ or more in the UK £2700. Additionally their repair costs are almost double UK... See more
My experience with my phonak after 1.5 years, audio m90-R rating 1-10 Bluetooth phone 9 streaming (sound quality) 10 disconnecting from Bluetooth and having to reconnect. 0 reverting to Au... See more
Phonak Hearing Aids bought through Boots at a cost of £2800 for the pair …. These Aids have been back and for to Phonak for repair, this takes a minimum 2 weeks turnaround and no alternative back up... See more
Company details
Information provided by various external sources
Phonak Group specializes in design development production and worldwide distribution of technologically advanced hearing systems. Phonak Group is 1 of major players in the hearing health care market.
Contact info
Nitivej 10, 2000, Frederiksberg, Denmark
- 64417887
- www.phonak.dk
Very helpful customer service
My wife and I have had a number of Phonak hearing aids and accessories. Every time we have emailed them in the UK asking for information they have replied promptly and been very helpful. The same goes for Advanced Bionics, their partner, with my wife's new Cochlear Implant, so we can't recommend them highly enough.
15 June 2019
Unprompted review
I bought two Phonak marvel rechargeable…
I bought two Phonak marvel rechargeable hearing aids, costing just over £3000 .
They were great for about 2 weeks, but the left hearing aid stopped recharging, a few days later the right hearing aid’ volume adjustment stopped working while receiving a buzzing noise in my ear.
I have therefore returned the hearing aids back to the audiologist and asked for a refund.
I was influenced by all the positive reviews to purchase these hearing aids, but for me ,it hasn’t proved to be the case.
8 June 2019
Unprompted review
Charges for On Line Help …
My very elderly mother has just paid £2.5K for Phonak hearing aids and the on line help wants a further £5 to trouble shoot a problem. Not happy this is not the service I expect.
24 December 2018
Unprompted review
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