Phone Giant Reviews 

145
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I can honestly say my family have used this shop for many years never let down always excellent customer service. Top quality legitimate phones this please will beat any price you've seen anywhere yet... See more

Company replied

Rated 5 out of 5 stars

Mobile battery for S7 Edge required replacement...was able to wait with the little one in store...friendly staff and the job was done efficiently and swiftly with minimal wait and a reasonable price.... See more

Company replied

Rated 5 out of 5 stars

Hi nice gentlemen on the front counter very professional and polite Looked after me on 3 separate occasions Very helpful and extremely knowledgeable And super cheap prices Will only u... See more

Rated 5 out of 5 stars

I visited Phone Giant today 26/01/26 with the iPhone 15. First ever experience and as soon as I walked in, met Asif. Very talkative and friendly and just made me feel at home. This transaction was one... See more

Company details

  1. Mobile Phone Shop

Information provided by various external sources

30 minutes mobile phone & tablets repair service in Birmingham, specialist in iphone, iPad and Samsung phone repairs


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

145 reviews

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No recent history of asking for reviews

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4.5

All reviews

(145)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

iPhone screen replacement

Excellent customer service. I walked in to ask the cost to replace a smashed iPhone screen and they were able to replace it straight away, in and out within 20mins and at a very competitive price. Thank you 👍🏻

1 November 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Really polite chap, couldnt have made it a more pleasant service! Thank you x

25 October 2018
Unprompted review
Phone Giant logo

Reply from Phone Giant

hi kirsty thank you for the nice review all the best

Rated 5 out of 5 stars

Excellent Customer Service

From making the initial phone call to taking delivery of my phone,
the service I had received was truly excellent.
The staff are polite, helpful and the positive attitude was very welcoming.

I shall be recommending friends and family to Phone Giant.
One thing for sure, am a very happy customer.

24 October 2018
Unprompted review
Rated 5 out of 5 stars

Good honest people

Good honest people. This is the second time I've come to phone giant and I recommend them to all.

24 October 2018
Unprompted review
Rated 5 out of 5 stars

Hi nice gentlemen on the front counter…

Hi nice gentlemen on the front counter very professional and polite

Looked after me on 3 separate occasions
Very helpful and extremely knowledgeable
And super cheap prices

Will only use these guys

Regards

Dean
Thanks a bunch

22 October 2018
Unprompted review
Rated 5 out of 5 stars

Great service from very helpful staff

Great service from very helpful staff , try these guys before going anywhere else ..... If it's fixable their your guys ✨✨✨✨✨

9 October 2018
Unprompted review
Phone Giant logo

Reply from Phone Giant

thank you alfie you are welcome any time

Rated 5 out of 5 stars

Good service

Good service, fixed I pad screen and done a very good job. Would definitely recommend

3 October 2018
Unprompted review
Phone Giant logo

Reply from Phone Giant

thank you simon for the review all the best

Rated 5 out of 5 stars

Great customer service

Great customer service, guy in the desk knew exactly what was wrong with my phone and was fixed within 1 hour.

30 September 2018
Unprompted review
Rated 5 out of 5 stars

Great company- highly recommend

My iPhone battery died- it just would not charge. I took it into store, and the polite and helpful staff fixed it in one hour. All my data was still there- nothing was wiped so I didn't have to reupload everything back onto the phone.
Extremely quick and easy, and at a fantastic price! I recommend Phone Giant highly

28 September 2018
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, fast and practically have a new phone for what I think Is a reasonable price !

23 September 2018
Unprompted review
Rated 5 out of 5 stars

Phone Giant is the best!

Phone Giant is the best!! I always go here all the time, customer service is brilliant. They fixed my iphone screen straight away and was very cheap than other phone shops. Definitely recommend.

22 September 2018
Unprompted review
Rated 5 out of 5 stars

Great job by JD and his staff

Great job by JD and his staff. Went out of his way for me also. 6 stars!

20 September 2018
Unprompted review
Phone Giant logo

Reply from Phone Giant

thanks for the exellent review mohit i trymy best to do the best anyway all the best

Rated 5 out of 5 stars

This is my 3rd visit

This is my 3rd visit. The service is still outstanding and they have never failed me. The staff at the shop are very friendly and fully trained. I highly recommend this store to anyone. When you have a cracked screen on your phone and they say they will get it done the same day in half an hour. They do actually deliver this service which I havnt found anywhere. I am prepared and do travel the distance just to this store because of their service.

19 September 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, excellent staff.

18 September 2018
Unprompted review
Phone Giant logo

Reply from Phone Giant

hi jon thanks for the review you are a man of you word all the best

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