phs Compliance Reviews 

3,317
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the excellent and professional service received, often noting the high level of support and reliability provided. Customer service is frequently described as exceptional, with clear communication and a dedicated, customer-focused approach. Reviewers are particularly impressed with the efficiency and speed of service, including quick responses and prompt appointment scheduling. Many also appreciate how engineers work with minimal disruption, accommodating staff and site needs while maintaining a professional and courteous manner.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times, praising the speed and efficiency of... See more

Location

Users describe positive interactions with location, with many reviewers consistently praising Riyadh as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical engineer
  2. Electrical installation service
  3. Fire protection service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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5.0

All reviews

(3,317)

322 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Riyadh at Poppy's Funeral

Riyadh was very discreet, important in our line of work (funeral directors). He worked independently and quietly and sorted the problem, which had been identified previously.

6 February 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for our engineer Riyadh! We look forward to working with you again soon. Thank you, Hayley

Rated 5 out of 5 stars

Amazing service

Beth was so helpful (especially as had to delay the PAT testing) great communication and Nick who did mine went above and beyond and was amazing!

4 February 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Beth and Nick! We are delighted to hear your feedback and we look forward to seeing you again soon. Thanks, Hayley

Rated 5 out of 5 stars

Very friendly gent

Very friendly gent. Efficient and jolly. Thank you

5 February 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for our engineer Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh and Wayne ensured the job was…

Riyadh and Wayne ensured the job was complete , came back to ensure lights were working and gave us courtesy calls in between

4 February 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for both Riyadh and Wayne. We are delighted to hear your feedback and we look forward to seeing you again soon. Thanks, Hayley

Rated 5 out of 5 stars

Adli Ewell

Riyadh & Wayne absolutely amazing. Did a great job keep it up

4 February 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Very professional

Hollie S was extremely helpful when booking our fixed wiring inspection

30 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Hollie! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Stuart Douglas and Ethan Cleaver Excellant Service

Stuart Douglas and Ethan Cleaver attend site today. Both Stuart and Ethan are smashing lads who were very polite, and very helpful who went above and beyond. Exceptional service from them both.

2 February 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave tis review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Service was quick and efficient

Service was quick and efficient, even better the price was the same as the year before. Samantha Geddes assisted me and was extremely helpful and thorough in her emails and instructions.

28 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Sam! We look forward to working with you again soon. Kind Regards, Hayley

Rated 5 out of 5 stars

Riyadh - customer experience

Riyadh

Good Service. Checked more than asked for. On time and quick service.

Ref number 1382195

27 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing service!

Amazing service!
We brought the building since the last round of EICR testing was completed. I rang today and within 30min had the reports provided by Jasmin!

26 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jasmin! We look forward to speaking to you again soon.

Rated 5 out of 5 stars

Craig is brilliant

Craig is brilliant, kept his workplace clean and tidy. One of our favourite guys from phs

26 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Engineer was very professional

Engineer was very professional, excellent service,worked around our needs to keep producing and was very communicative with people.

23 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for our engineer Craig who attended site. We look forward to seeing you again soon. Thanks, Hayley

Rated 5 out of 5 stars

Riyadh

Riyadh

Happy with the service and minimal impact.
Professional and polite service

23 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your review!

Rated 5 out of 5 stars

Jason was great he was very thorough in…

Jason was great he was very thorough in his work and did a great job. Keeping everything today and tidying after his work.

21 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We are delighted to receive your feedback and we look forward to seeing you again soon. Thanks, Hayley

Rated 5 out of 5 stars

Jason Williamson was the engineer who…

Jason Williamson was the engineer who attended site today to carry out fitting 2 SPD unit.

Jason was very knowledgeable, helpful and polite and also had to decency to give me a courtesy call before arrival to let me know he was running slight behind schedule due to traffic what was caused by an accident on the road.

Although being professional and getting the job done Jason was very down to earth and easy to talk to.

I had a very pleasant experience working with Jason and phs compliance and would highly recommend as from my experience they will get the job done and are very helpful and nice.

15 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much for taking the time to leave this great review for Jason! We are delighted to hear your feedback and it is very much appreciated, we look forward to seeing you again soon. Hayley

Rated 5 out of 5 stars

Craig H job ref 1372437

Craig H job ref 1372437

Very happy with the job carried out. Very knowledgeable and show a clear understanding when asked about what he was doing.

15 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We are delighted to hear your feedback and look forward to seeing you again soon. Thank you, Hayley

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