First class! Registration was simple and took less than 5 minutes with immediate access to the storage container. Thankfully it’s within a 5 minute drive from my house and had the last container... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used the online booking system and process was clear and simple to follow. I did have a slight issue when I arrived at site as the unit I was allocated was in appropriate due to access. This was Ea... See more
Company replied
Absolutely amazing. Extremely clean storage units that dont feel stuffy at all. Great way to store things, especially as someone neurospicy who doesnt like talking to people haha
Company replied
Excellent customer service Access to storage so easy and quick with no fuss Great that rental periods are weekly and you're not tied in with monthly fees. Fees are very competitive, in fact cheaper... See more
Company replied
Company details
- #27 of 31 best companies in Self storage facility
About Pinkstorage
Written by the company
Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.
With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.
With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.
Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.
If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.
You can also call us and one of our helpful staff will assist you with any queries you may have.
Contact info
United Kingdom
- 0800 313 4401
- info@pinkstorage.co.uk
- www.pinkstorage.co.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How has my storage rent gone up from…
How has my storage rent gone up from £20 a week to £45 a week in 7 months. Daylight robbery. Time to find an alternative.
23 July 2026
Reply from Pinkstorage
Hi Jim,
Thank you for taking the time to leave your review. I'm sorry to hear you're unhappy with the recent price increases.
We regularly review our pricing to ensure it remains competitive with the local self-storage market. That said, we value every customer and are always happy to review an individual account where possible. Our aim is to retain our customers wherever we can.
If you're willing to give us the opportunity, please reply to this email with your unit number or contact our customer support team, and we'll be happy to review your current rate to see what we can do.
We appreciate your feedback and hope we can find a solution that works for you.
Kind regards,
Reply from Pinkstorage
Thanks for your kind feedback!😀
Excellent system
Excellent system, instant access,cheaper than all local competitors, recommended
15 July 2026
Reply from Pinkstorage
Thank you for your fantastic feedback! We're delighted to hear you found our system easy to use and our prices competitive. We really appreciate your recommendation!
Couldn’t recommend enough!
Couldn’t recommend enough!! Really clean, easy to access and very clean inside
19 July 2026
Unprompted review
Reply from Pinkstorage
Thank you for your amazing feedback! We're delighted to hear you found the facilities clean and easy to access. We really appreciate your recommendation!
Very easy to set-up account and great…
Very easy to set-up account and great local access. Instructions and information are clear, prices are best locally to us too.
19 July 2026
Unprompted review
Reply from Pinkstorage
Thank you for your fantastic feedback! We're delighted to hear you found the set-up process easy, the information clear, and the location convenient. We're also pleased that you're happy with our competitive prices. We really appreciate your kind words!
Reply from Pinkstorage
Thank you for you amazing feedback! Glad we could help!
Good storage
Good storage, for fair price, customer service was very helpful. I had to get a week refunded as it was no longer using the unit, and it was issued very fast
4 July 2026
Reply from Pinkstorage
Thank you for your lovely feedback! We're delighted to hear you found our prices fair and our customer service helpful. We're also pleased we could arrange your refund quickly and make the process hassle-free.
Reply from Pinkstorage
Thank you for your lovely feedback! We're delighted to hear you're happy with our location, prices and service. We really appreciate your kind words!
Straight forward to book great location…
Straight forward to book great location using the half price for 8 week offer at the mo so can't give a 100% review until the price goes up and see if it stays as it should other than that highly recommend pink storage
3 July 2026
Reply from Pinkstorage
Thank you for your honest feedback! We're delighted to hear you found the booking process straightforward and the location convenient. We hope you'll continue to be happy with Pink Storage once your promotional period ends. We really appreciate your recommendation!
Reply from Pinkstorage
Thanks for your kind feedback!😀
The whole process is so easy
The whole process is so easy, and the staff are very helpful.
1 July 2026
Reply from Pinkstorage
We really appreciate your feedback! We are glad to hear you found the process easy and the staff were helpful😀
Super easy to set up
Super easy to set up. No notice period. Clean, easily accessible storage.. water bottles there when we arrived on a hot day. Thank you.
7 July 2026
Reply from Pinkstorage
Thank you for your fantastic review! We're delighted to hear you found the setup easy, the storage clean and accessible, and we're glad the water bottles were a welcome touch on a hot day. We appreciate you choosing us!
Simple to set up and codes sent…
Simple to set up and codes sent immediately so access is instant.
15 July 2026
Unprompted review
Reply from Pinkstorage
Thanks for your kind feedback!😀
Excellent
Excellent, Brilliant quick system , immediate access , cheaper than any local quote I got, highly recommended
15 July 2026
Unprompted review
Reply from Pinkstorage
Thank you for your fantastic review! We're delighted to hear you found our system quick and easy to use, with immediate access and great value compared to other options. We really appreciate the recommendation!😀
Good system & value for money
Really excellent system. The vehicle registration recognition and auto gates are nice touch. The storage containers are large and spacious. Good value for money. Highly recommend
8 July 2026
Reply from Pinkstorage
Thank you for your fantastic review! We're delighted to hear you're enjoying the easy access, automated gates, and spacious storage units. We appreciate your kind words and recommendation!😀
Reply from Pinkstorage
Thanks for your kind words!😀
Friendly service
Friendly service, seamless delivery of information, storage unit was perfectly presented on entry to it. Easy access to the site.
29 June 2026
Reply from Pinkstorage
Thank you for your fantastic review! We're delighted to hear you found our service friendly, the process seamless, and your storage unit ready and accessible on arrival. We really appreciate your kind feedback!😀
Really good just on the reg plate…
Really good just on the reg plate recognition online I always put a space between the letters but it takes it out so I have to keep going in and putting the space in
29 June 2026
Reply from Pinkstorage
Thank you for your feedback! We're glad you're enjoying the service. We appreciate you letting us know about the registration plate recognition issue and will take a look at this to improve your experience😀
10/10
Have used this company nearly a month maybe longer , great service, great sized container, clean, easy set up, great prices - highly recommend
9 June 2026
Unprompted review
Reply from Pinkstorage
Thank you for your fantastic review! We're delighted to hear you're happy with our service, storage size, cleanliness, and easy setup process. We really appreciate your recommendation and your continued custom!😀
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