First class! Registration was simple and took less than 5 minutes with immediate access to the storage container. Thankfully it’s within a 5 minute drive from my house and had the last container... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used the online booking system and process was clear and simple to follow. I did have a slight issue when I arrived at site as the unit I was allocated was in appropriate due to access. This was Ea... See more
Company replied
Absolutely amazing. Extremely clean storage units that dont feel stuffy at all. Great way to store things, especially as someone neurospicy who doesnt like talking to people haha
Company replied
Excellent customer service Access to storage so easy and quick with no fuss Great that rental periods are weekly and you're not tied in with monthly fees. Fees are very competitive, in fact cheaper... See more
Company replied
Company details
- #27 of 31 best companies in Self storage facility
About Pinkstorage
Written by the company
Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.
With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.
With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.
Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.
If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.
You can also call us and one of our helpful staff will assist you with any queries you may have.
Contact info
United Kingdom
- 0800 313 4401
- info@pinkstorage.co.uk
- www.pinkstorage.co.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Easy to set up
Easy to set up, use and storage was clean, smelt lovely and they left water and snack for us. Lovely experience tbh
4 July 2026
Reply from Pinkstorage
Thank you for your lovely review! We're delighted to hear you found the setup easy and your storage unit clean and welcoming. We're glad the little touches like the water and snack made your experience even better. We really appreciate your feedback!😀
Easy and readily available
Easy and readily available and accessible. Advise that you avoid attending during busy periods though as it can become a bit congested.
3 July 2026
Reply from Pinkstorage
Thank you for your great review! We're pleased to hear you found the process easy, the site accessible, and the unit ready for you on arrival. We appreciate your feedback and will keep your comments about busy periods in mind.
Simple and straightforward storage
Simple and straightforward storage. Great customer service.
3 July 2026
Reply from Pinkstorage
Thanks for your kind words!😀
the rental service very fast made…
the rental service very fast made online and the location is very good
30 June 2026
Reply from Pinkstorage
Thank you for your lovely review! We're so pleased to hear you found the online booking process quick and our location convenient. We appreciate your feedback!
Really easy and simple
Really easy and simple the app is great and very user friendly. The container was clean and in great condition
24 June 2026
Reply from Pinkstorage
Thank you for your fantastic review!
We're delighted to hear you found the whole process really easy and simple, and that you found our app user-friendly. It's also great to know your container was clean and in excellent condition when you arrived.
Thank you for choosing Pink Self Storage. We really appreciate your feedback and hope to help you again in the future.
So easy, fantastic facility👍
Managed to arrange storage for our furniture at the last minute, and I couldn’t be more impressed. The facilities are absolutely fantastic, the vehicle registration recognition system makes access effortless, and everything is so well organised. Great prices, excellent service, and a five-star experience all round. Highly recommended!
9 July 2026
Unprompted review
Reply from Pinkstorage
Thank you for your wonderful review!
We're delighted we could help you find storage at the last minute and that you had such a positive experience. It's great to hear you found our facilities, ANPR vehicle recognition system, and overall service so convenient and easy to use.
Thank you for your recommendation. We really appreciate your kind words and are pleased we could provide a five-star experience.
Website pricing a little confusing as…
Website pricing a little confusing as prices changed and add ons difficult to remove but phone service excellent
25 June 2026
Reply from Pinkstorage
Thank you for your review!
We're pleased to hear that you found our phone service to be excellent and that our team was able to help. We also appreciate your feedback regarding the website pricing and add-ons. Customer feedback like yours helps us identify areas where we can make the booking process clearer and easier to use.
Thank you for choosing Pink Self Storage, and we hope to welcome you again in the future.
Excellent service so easy to use client…
Excellent service so easy to use client portal. Electric gates easy access. Great location too. Very reasonable.
Was impressed on opening to find bottles of water provided. Thank you.
30 June 2026
Reply from Pinkstorage
Thank you for your fantastic review!
We're delighted to hear you found our service excellent and that our client portal made everything easy to use. It's great to know you found access through the electric gates straightforward and that our location suited your needs.
We're also pleased you appreciated the complimentary bottles of water it's the little touches that we hope make a difference!
Thank you for choosing Pink Self Storage, and we really appreciate your kind words.
Easy to navigate
Easy to navigate, easy to set up, all went without a hitch and perfect for our requirements. Pretty much perfect in PINK
1 July 2026
Reply from Pinkstorage
Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that you found the process easy to navigate and that everything went smoothly from start to finish. It's great to know our storage solution was perfect for your requirements. We really appreciate your support and look forward to helping you again in the future. Thanks for choosing Pink Storage!
Easy service to set up and great access…
Easy service to set up and great access and security.
24 June 2026
Reply from Pinkstorage
Thank you for your fantastic review! We're so pleased to hear that you found the service easy to set up and that our access and security met your expectations. We really appreciate your feedback and thank you for choosing Pink Storage. We look forward to continuing to provide you with a great storage experience!
Reply from Pinkstorage
Thank you for your kind review! We're delighted to hear you found the service easy to use and that our team was able to help. We really appreciate your feedback and thank you for choosing Pink Storage. We're always here if you need us!
Reply from Pinkstorage
Thank you for your wonderful review! We're delighted to hear you found everything perfect, from our clean and clear instructions to the immediate access and great service. We really appreciate you taking the time to share your experience and thank you for choosing Pink Storage!
Very easy to book online and full…
Very easy to book online and full information/instructions given. Containers are clean and in good condition. However, the locks can be difficult to access and due o the amount of containers in the compound, it can be difficult to access your container as the pathways are narrow so vehicles can not pass each other.
30 June 2026
Reply from Pinkstorage
Thank you for taking the time to leave us a detailed review. We're really pleased to hear that you found the online booking process straightforward and that the information provided was clear. It's also great to know you found your container clean and in good condition.
We appreciate your feedback regarding the locks and the width of the access lanes. We'll certainly take your comments on board as we continue looking for ways to improve the experience for our customers. Thank you for choosing Pink Storage, and we hope to continue providing you with a great service.
Easy as 1-2-3 went on to their web page…
Easy as 1-2-3 went on to their web page read the instructions on how to rent the storage container made payment and they send you all the info you need to gain access and your in ‘ simple .
30 June 2026
Reply from Pinkstorage
Thank you for your fantastic review! We're delighted to hear you found the whole process so simple, from booking online to receiving everything you needed to access your unit. Making storage quick, easy and hassle-free is exactly what we aim for. We really appreciate your feedback and thank you for choosing Pink Storage!
Reply from Pinkstorage
Thank you for your fantastic review! We're delighted to hear you found Pink Storage to be a simple, secure and great value storage solution. Providing an easy, secure and affordable service is exactly what we aim for. We really appreciate your feedback and thank you for choosing Pink Storage!
Great experience hiring the unit
Very easy to hire and a great sized unit. Such a great price aswell. Would definitely recommend.
21 June 2026
Reply from Pinkstorage
Thank you for your wonderful review! We're so pleased to hear you found the hiring process easy and that the unit was the perfect size for your needs. It's also great to know you felt we offered excellent value for money. We really appreciate your recommendation and thank you for choosing Pink Storage!
Required storage in a emergency due to…
Required storage in a emergency due to house move chain not completing. Within 20 mins I had secured storage through Pinkstorage with no hassle. All done on line & 1 phone call. Storage was plenty big enough & easy to access. The entrance is all automatic registration recognition. Very easy experience & price. Location Cardiff behind Newport Rd.
29 June 2026
Unprompted review
Reply from Pinkstorage
Thank you for taking the time to leave such a fantastic review! We're delighted we could help during what must have been a stressful house move. It's great to hear you were able to secure your storage so quickly and that you found the online booking process, ANPR access and the unit itself easy to use. We really appreciate your recommendation and thank you for choosing Pink Storage. We wish you all the best in your new home!
Easy to use and secure
27 June 2026
Reply from Pinkstorage
Thank you for your great review! We're delighted to hear you found Pink Storage easy to use and secure. Providing a simple, convenient and secure storage experience is exactly what we strive for. We really appreciate your feedback and thank you for choosing Pink Storage!
Reply from Pinkstorage
Thank you for your wonderful review! We're so pleased to hear you found Pink Storage so easy to use. We aim to make the entire storage process as simple and hassle-free as possible, so it's great to know we've achieved that. Thank you for choosing Pink Storage!
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