Placid Express Reviews 4,951

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and efficient, often highlighting the quick transfer of funds. Many people appreciate the professional and helpful staff, as well as the responsive and well-mannered customer service. Reviewers frequently mention the competitive rates and the ease of the money transfer process. However, some customers were dissatisfied with the payment options, noting that certain debit cards or banks were not supported. A few other people also felt that the fees were too high, especially for smaller transfer amounts, and some experienced delays in disbursement compared to previous experiences.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the professional,... See more

Payment

Users describe ambiguous interactions with payment. Many customers praise the service for its reliability,... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers praise competitive rates, even describing them... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, helpfulness, and excellent... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the agents as very helpful, skilled,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... See more

Rated 5 out of 5 stars

I have been sending money to my parents in Bangladesh for the past few years using Placid. Amazing service. They are cheap, fast, and reliable.

Rated 5 out of 5 stars

The agents were very helpful, well communicator. I am happy with their services.

Company replied


Company details

  1. Money transfer service
  2. Financial advisor

Information provided by various external sources

Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 24 hours

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