Placid Express Reviews 4,948

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and efficient, often highlighting quick transfers and prompt delivery to recipients' bank accounts. Many also appreciate the competitive rates and the hassle-free, secure process, with some noting better exchange rates compared to other services. The company is frequently described as professional and service-oriented, earning trust from long-term users. However, some people mentioned issues with payment methods, specifically that certain debit cards, like American Express, or even some bank debit cards, do not work for transfers. A few other people also felt that the fees were too high, especially for smaller transfer amounts, and that the commission had doubled.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Payment

Consumers find payment to be ambiguous, with some reviewers praising the fast, reliable, and timely money... See more

Price

Customers had ambiguous experiences with price, with some reviewers praising competitive rates and better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... See more

Rated 5 out of 5 stars

I have been sending money to my parents in Bangladesh for the past few years using Placid. Amazing service. They are cheap, fast, and reliable.

Rated 5 out of 5 stars

I have been sending money to Bangladesh through Placid for two years.Their services is vary good.I wish them well.

Company replied

Rated 5 out of 5 stars

Awesome service, competitive rates and quick transfer to the recipient’s bank account. Thank you Placid Express!


Company details

  1. Money transfer service
  2. Financial advisor

Information provided by various external sources

Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The worst

The worst, would not recommend to anyone

15 June 2025
Placid Express logo

Reply from Placid Express

Dear Zahidul,
Thank you for this valued review. We have tried to reach you over the phone to discuss your experience but weren't successful.
Please reach out to us by phone when you can. We are sure we can make this right!

Placid Express.

Rated 5 out of 5 stars

I have been sending money to Bangladesh…

I have been sending money to Bangladesh through Placid for two years.Their services is vary good.I wish them well.

15 June 2025
Placid Express logo

Reply from Placid Express

Dear Ismail,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.

Placid Express.

Rated 3 out of 5 stars

It’s take 3 days should be 1 day

It’s take 3 days should be 1 day

15 June 2025
Placid Express logo

Reply from Placid Express

Dear khadiza,
We greatly appreciate your review and thank you for sharing your feedback.Your transfer was immediately released after it was made and credited to the receiver account on next business day but it may take time due to non business days in the receiving country. We are happy to have spoken with you over the phone about the matter, and we hope that we were able to satisfy you in the process. 

Placid Express

Rated 1 out of 5 stars

Fee is two much

15 June 2025
Placid Express logo

Reply from Placid Express

Dear Md hasan,
Thank you for your valued review.
It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone.

Placid Express.

Rated 5 out of 5 stars

Trusted and quick money transfer portal

The best and trusted money transfer portal

10 June 2025
Placid Express logo

Reply from Placid Express

Dear Sudhakar,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.

Placid Express.

Rated 5 out of 5 stars

Good Service

4 June 2025
Placid Express logo

Reply from Placid Express

Dear Prasad,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.

Placid Express.

Rated 5 out of 5 stars
Placid Express logo

Reply from Placid Express

Dear TOFAEL,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.

Placid Express.

Rated 5 out of 5 stars

Professional

Professional, Service oriented & they known very well what there's job is. A great place to do business .

2 June 2025
Placid Express logo

Reply from Placid Express

Dear Karim,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.

Placid Express.

Rated 5 out of 5 stars

Highly recommend

Easy transaction, knowledgeable customer service

3 June 2025
Placid Express logo

Reply from Placid Express

Dear Smith,
We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions.

Placid Express.

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