Plastor Limited Reviews 

99
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick and efficient delivery service, noting good communication and timely arrivals. Reviewers consistently highlight the high quality and strength of the products, describing them as durable and well-made. Many people also appreciate the helpful and friendly staff, competitive pricing, and the overall positive service experience. However, some customers also noted instances of products arriving damaged during transit. A few other people also felt that delivery costs were sometimes high or not clearly presented upfront before completing an order.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Product

Consumers find product quality to be excellent, often describing items as well-made, strong, and durable,... See more

Quality

People report positive experiences with quality, consistently describing products as well-made, strong, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful and friendly staff.... See more

Price

Clients share positive opinions on price, with many reviewers finding products at good or competitive prices.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with the service. It will be much better if, after delivery, they automatically send the VAT invoice, instead of us having to ask for it to be sent,

Rated 4 out of 5 stars

Good variety of goods to chose from. Price is competitive and the quality of the goods is very good. Kept up to date with delivery dates.


Company details

  1. Plastic Products Supplier

Written by the company

Plastor is one of the UK's leading suppliers of heavy duty plastic containers, boxes, crates and storage equipment. As well as great products and prices, Plastor provides valuable advice to large and small companies across all industry sectors. Need your plastic storage boxes, crates and containers fast? Don't worry, Plastor holds large stocks of popular products ready for immediate dispatch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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No recent history of asking for reviews

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4.5

All reviews

(99)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

exactly what I needed

I was looking for a stackable solution, that took up minimum space whilst offering greatest storage potential. during the summer I store daffodil and Tulip bulbs for the garden, then I store Dahlia , Gladioli, Lillies and begonia bulbs during the winter. all are stored in sacks place din the stackable boxes in the garage. I also need a way to start the bulbs prior to planting out and need more storage to place the separate bulbs and tubers in layers. the storage boxes I used stack inside each other with a few storing bulbs for the majority of the time taking up minimal space but when I need the extra storage for 1 month prior to planting out I can drop all the little arms giving me the storage I need at that time of for 1 month, twice per year

works exactly as I expected and I am very pleased with the solution.

The company made it easy to find the products on its site, pay for the products and the delivery was nice and fast, with good communications.

19 May 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you so much for your great review. We are so pleased to hear about your application and and how happy you are. Please do not hesitate to contact us if you need any further assistance :-)

Rated 5 out of 5 stars

Great Service

Great communication and delivery times when we need it - products fairly priced

30 April 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 4 out of 5 stars

Great products

Great products, which deserves a 5 star, but courier Fedex let them down badly.

9 May 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products. We are sorry that the carrier let you (and us) down on this occasion and we hope it didn't reflect too badly on our services and that you feel confident to buy from us again in the future.

Rated 5 out of 5 stars

Did what they promised.

Plastor were very reasonably priced and very responsive to my order. It was delivered when they said it would be and it was in pristine condition. I am very happy and will buy again.

20 April 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Quality boxes and competitive prices

Have used this company a number of times for various plastic boxes, competitive prices and good quality products. They quote for shipping separately so they can offer the best price.

1 May 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. Thank you also for your continued custom, it is much appreciated!! :-)

Rated 5 out of 5 stars

Fast and helpful

Very fast response time and flexible to help me get what I needed next day. Would recommend

1 May 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Quick delivery great quality trays

Quick delivery great quality trays. The trays are sturdy and very rigid so we can store our crockery and handle the trays without them flexing. Well ventilated to allow drying if the crockery isn't completely dry.

25 April 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Top notch product and service

I have ordered here many times and always a very efficient team processing my orders and deliveries.

The product supplied is also of a very high standard and a competitive price.

Need i say more 😎

11 April 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. Thank you also for your continued custom, it is very much appreciated!! :-)

Rated 5 out of 5 stars

Great boxes

Great boxes, expensive delivery with DHL :(

18 April 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products. Delivery is tricky sometimes as our products are VERY bulky... there aren't many carriers willing to ship goods of this scale cheaply, and if they do give us good prices at the start they soon begin to hike them when they realise how many we send out, how big they are and how much they fill their small vans and lorries. We do offer pick up services from our Oxford based warehouse and customers are also welcome to arrange their own collections etc (products pending and via arrangement).

Rated 5 out of 5 stars

Plastor Containers & Dollies

Plastor telephone help and communications excellent.
Items were delivered quickly and are exactly as described on the website.

1 April 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Great products, helpful people

Really helpful company with great products. Always quick to organise and quick to help. One damaged box swiftly refunded.

1 April 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. Thank you also for your continued custom, it is very much appreciated!! :-)

Rated 3 out of 5 stars

Very little communication.

After placing order it was 2 weeks before I received a payment link. After paying for goods i received no confirmation until I emailed company and then my order was sent out. Not terrific communication from company.

24 March 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you for your feedback...

Your order for 1 box with printing was placed on 2nd March (Sunday). On 3rd March, we informed you that printing was unavailable for a single box and asked if you would like to proceed.

On 9th March (Sunday), you reached out to enquire why you hadn’t received a response. We replied on 10th March, confirming that we had already contacted you on 3rd March and also provided a payment link. Once payment was received, we processed your order.

Regrettably, the paid order acknowledgment sent on 10th March did not mention the stock issue, which we acknowledge. Upon reviewing your order, we have identified this oversight, and we will ensure that future acknowledgements for all customers include this information. The goods were out of stock at the time, but your order was dispatched on 21st March.

We apologise for the inconvenience and appreciate your understanding!

Rated 5 out of 5 stars

Quick and easy ordering,products are of…

Quick and easy ordering,products are of good quality.I am a return customer,

3 March 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

A pleasure to do business with

I have placed two orders with this company in the last 3 months as a private customer. On both occasions the staff were friendly and helpful, going out of their way to check stock levels and advise on delivery times.

Emails are answered quickly, phones are answered within a couple of rings and personal service is offered.

Both my orders arrived far more quickly than expected - the second order arriving in less than 24 hours as the sales staff called down to the warehouse and asked them to get the order out as quickly as they could.

Exceptional service and a pleasure to do business with.

21 March 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Plastor are great price and quality

I purchased some crates from Plastor a few years ago, they have been great.
I made the mistake of buying some other crates from a competitor and they weren't as strong and very flimsy.
I've just purchased more from Plastor, I highly recommend them.

Plastor are great price and quality

19 March 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast delivery.
DHL damaged one of the crates during delivery and the customer service at Plastor was EXCELLENT in resolving this.

13 February 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

80 Ltr storage containers…

Purchased 5 x 80ltr storage containers and the delivery and service from the company was excellent and the product supplied was also exceptional would highly recommend this company for your requirements for storage containers.

25 February 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Above & Beyond

We ordered 3 pallet boxes for an urgent project and the delivery truck broke down.
They arranged for a special delivery for me.
So impressed.

21 February 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

I purchased 3 of their euro containers…

I purchased 3 of their euro containers last year. One of the hinges broke and after a few emails they sent out a replacement part free of charge!

Excellent customer service received as was expecting to have to buy a whole new lid.

20 February 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Great products and service

Easy to navigate website, very prompt and informative communication and quality products delivered for a good price.

28 January 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

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