First, I made an inquiry referring to a specific product, gave enough information for the representative to understand my question and it was answered just under 48 hours. I am US , so by time changes... See more
Company replied
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Review summary
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Rief was awesome with helping with my EDU license. I was happy to be talking to a real person and he was super helpful. Smooth downloads and serial number access through account. Will come back based... See more
I had a great experience with Plugin Boutique's customer support. They responded quickly, were friendly, and resolved my issue without any hassle. The whole process was smooth and professional. I... See more
Company replied
Plugin Boutique has to be the top audio plugin vendor bar none. They stock an extensive range of diverse plugins of many different types (synths, drum machines, effects, DAWs, mastering to name but a... See more
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Company details
- #38 of 45 best companies in Musical instrument shop
- #50 of 61 best companies in Music shop
- #67 of 127 best companies in Software company
- #25 of 42 best companies in Software Vendor
Written by the company
Plugin Boutique is the marketplace where the best music software manufacturers come to sell their Soft Synths, EQs, Compressors, DAWs and all manner of creative music software for the modern musician, DJ or Producer. Browse 100s of instruments and effects, compare reviews, watch videos and buy with confidence from our secure store.
Plugin Boutique - your login for plugins
Written by the company
- Committed to customer satisfaction!
- We are committed to ensuring customers get the same, or better service shopping with us than their friendly local music store.
Contact info
Unit C, Level 7, New England House, New England Street, BN1 4GH, Brighton, United Kingdom
- support@pluginboutique.com
- www.pluginboutique.com
4.5
Excellent
70k reviews
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A little difficult to complete download…
A little difficult to complete download process once a plug in has been purchased, otherwise very good products.
21 July 2026
I like how the plug in was professional
25 July 2026
Trouble activating some paid for plugins
A couple of the plugins I paid for could not be successfully authorized after purchase.
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
i like that most of the plugins you can…
i like that most of the plugins you can download, just wish we did not have to go the actual site to create account with them to get a free plugin. :-) but i will be back to try and find more free plugins
24 July 2026
Reply from Plugin Boutique
Hi Chris,
Thank you for sharing your experience at Plugin Boutique!
In the case of third-party software, we unfortunately do not get to control how the brands decide to activate their software. I understand that this can sometimes be frustrating.
Please feel free to reach out to us via the Plugin Boutique Help Centre if you would like any further assistance.
Kind regards,
Lewis
Customer Care Coordinator
Tokyo Dawn Labs TDR…
A great deal on a Tokyo Dawn Labs TDR Limiter 6 G, received with thanks.
23 July 2026
you guys are fantastic
19 July 2026
This is why i love Plugin Boutique.
My experience with Plugin Boutique was always incredible. It's my favourite store to buy plugins with a really good price and every month has amazing deals to buy the VST that you have dreamed for months on your software arsenal.
25 July 2025
Very consumer friendly
Very consumer friendly. Customer service was very quick in resolving a self-inflicted issue I had with purchasing their software. Would definitely recommend
19 July 2026
First Install was kinda clunky
First Install was kinda clunky, but everything Else was great
19 July 2026
Reply from Plugin Boutique
Hi there,
Thank you for your feedback.
I'm sorry that you had some initial issues with your installation, but glad to see that everything went smoothly for you in the end!
Please don't hesitate to reach out to us directly if you have any issues in the future.
Kind regards,
Lewis
Customer Care Coordinator
Great site
Great site! Easy to navigate. Easy to find great deals. Awesome discounts. Especially when de give you virtual cash and tokens to use for the next purchase. Keeps us audiophiles coming back for more.
19 July 2026
Years of great service
I have been buying from plugin boutique for many years now & have never been disappointed yet. Thanks for years of great service & great prices. Cheers, Barry.
21 July 2026
Great company you can really put your trust in.
This company does some great deals and has some of the best prices on software around. I've bought a lot of stuff off them over the years and usually the process is flawless, but on those edge cases where you might be pushing against deadlines for deals, they always honor them if you get in just in time, even if it means they will sort it out after the weekend. Great company to do business with and support is top notch.
13 February 2026
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