Honestly Trustpilot is one of the more terrible apps you can use to have reviews left for your business. Trustpilot is an old outdated system that has more bot reviews than actual human reviews.... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Pocketpills is Canada's leading online pharmacy, trusted by over 500,000 members nationwide for an easy pharmacy experience. We make managing your prescriptions simple with free medication delivery right to your door.
Our licensed pharmacists are here to support you every step of the way—coordinating with your doctor for refills and renewals and offering personalized care via email, phone, or text.
At Pocketpills, your health comes first. We’re committed to ensuring that all Canadians have easy access to the medications they need and the care they deserve.
How does it work?
Pocketpills was founded by pharmacists and engineers who recognized the need for a more personalized pharmacy experience. Beyond being fast and affordable, we prioritize building connections with our members to provide exceptional care tailored to their health needs.
Using innovative technology, we streamline the process so our pharmacists can dedicate more time for you. Our goal is to make managing your medications simple and stress-free, ensuring your health is always in good hands,–so you can focus on what matters most.
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my first time using pocket pills. So far, I am extremely impressed.
The service from Dartmouth,NS was great! Not happy this office is closing and moving to Ontario.
Using Pocketpills has been easy. Everything is done online at my convenience. Delivery is quick and all my medications are in one location. It is easy to request and delay deliveries.
Great Communication, clarity and all questions answered promptly. everything was very efficient and professional. I would definitely recommend.
So helpful, the pharmacists are always available to call with for help with medications, I always get my delivery on time and can get it earlier if needed using the app. I’ve never had any issues with them
Excellent experience from start to finish. The service was very fast, professional, and easy to use. I’m very satisfied and would definitely recommend this company to others
I subscribed to this company to see if they could offer me a better price. I advised them that I would not proceed with my membership, unless their price was lower than what I was paying drugstore and I knew the price beforehand. Not only did they not do that, but they sent me an email saying that the wrong dosage was being shipped. I did not authorize this. I was clear in that I wanted the price before they processed my order. Not only did they not do that, but I was advised that the wrong dosage was being processed for me. On top of that I spent over 2 hours on hold to stop this order from being processed. No one answered my call. Completely terrible experience and customer service. I would definitely not recommend this company to anyone. You're wasting your time and money.
Very convenient online pharmacy. Easy prescription refill process, fast shipping, and professional packaging for temperature-sensitive medications. Insurance claims were handled smoothly. Highly recommended
Wonderful customer care and a very easy App to use. Easy communications and Pocketpills keeps you posted on orders, deliveries and when an update is needed. Just a wonderful service!
…….. has made our prescription refill/renewal process easier. Especially when life’s busy days come into play. My husband and I very much like the company. We highly recommend them.
Prompt response from doctors and pharmacists. Easy and supportive team to help with my weight loss journey.

Reply from Pocketpills Online Pharmacy
Prompt delivery, 2 business days to from order date to delivery in my mailbox

Reply from Pocketpills Online Pharmacy
So effortless to receive and renew medication! Really great service

Reply from Pocketpills Online Pharmacy
I wish it had been delivered to my door, and not my mailbox as I couldn't get to my mailbox until many hours later, however my roommates could have brought the package indoors

Reply from Pocketpills Online Pharmacy
Amazing hight quality experience fast and reliable ,
Regards

Reply from Pocketpills Online Pharmacy

Reply from Pocketpills Online Pharmacy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.