I just love the way they are handling projects and translators. Not only it is a great company but it is the best in term of accuracy of project instructions, deadlines, payment and quick response t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.
Contact info
2 Harton St, SE8 4DQ, London, United Kingdom
- +442071939740
- team@polilingua.com
- www.polilingua.com
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unpaid work
35 hour project completed, never paid. Not even an acknowledgment of receipt of the work from the project manager. Email interaction in the lead up to the deadline was shockingly rude and unprofessional. I hope PoliLingua’s clients know that this agency operates illegally by stealing the work of freelances whom they then do not pay.

Reply from PoliLingua
great working experience
I have been working with PoliLingua as a translator for a few years now. Their Project Managers offer a friendly environment and efficient communication, as well as smooth payments through their own invoicing system. It was really a pleasure working with PoliLingua and I am looking forward to further successful collaboration.
Inflated Word Count and Deceptive Quoting Practices
I requested a quote for website translation. I know exactly that there are about 3000 words, excluding duplicate content. Somehow, Polilingua's in-house software magically found that there are 44,000 words on my website!! More than 10x of what I actually have! They assume I don't know the word count just because I didn't send a document to them. Absolutely disgusting behavior.

Reply from PoliLingua
Great service and prompt payment!
Working experience with Polilingua
Working with Polilingua was a great experience. The communication was clear and professional, and the project manager was always responsive and supportive, making the collaboration smooth and productive.
PoliLingua is an excellent company, I highly recommend them and look forward to future collaboration.
Professionalism
I really enjoy working with Polilingua. Professional team + payments made on time. What else should we ask for?
It is a great company
It is a great company, the PMs have become like friends and they almost always pay on time.
I have a great time working this agency
I have a great time working this agency. I really enjoy their professional approach, prompt payment and clear instructions and requirements, hope to work with them again.
Excellent Experience, Always
A pleasure to work with PolyLingua—professional, organized, and prompt with communication and payments. Clear instructions, friendly project managers, and a smooth workflow every time. Highly recommended!
Khalid Malik
Positive experience
I collaborated on a transcription project. The experience was overall positive.
the project team is very interested
the project team is very interested. Fast solution to problems.
⭐️⭐️⭐️⭐️⭐️ Excellent Collaboration…
⭐️⭐️⭐️⭐️⭐️ Excellent Collaboration Experience!
I’m truly pleased with my experience working with PoliLingua. From the very beginning, their team demonstrated professionalism, clear communication, and strong project coordination. The workflow was well-organized, and all instructions were easy to follow, which made completing the project smooth and efficient.
I especially appreciate their transparency and respect toward collaborators. Every stage — from project assignment and feedback to payment — was handled promptly and accurately. Their reliability and efficiency gave me great confidence throughout the process.
PoliLingua is a trustworthy and supportive partner — definitely worth 5 stars! 🌍✨
I look forward to working with their wonderful team again on future projects.
It was great working with PoliLingua
It was great working with PoliLingua. Clear and timely communication. There was a slight delay regarding the payment, but as soon as I reported the problem, it was processed quickly.
I have a very good relationship with…
I have a very good relationship with Anna, my PM, and I get repeat work from end clients, which is always nice. Never any issues with payment either. In the new AI environment, their rates are as expected. Always grateful for their repeat business.
The best translation service
In my role as Senior Marketing Consultant at Abacus Medicine I don't have a great need for translation services, but when I do my go-to company is PoliLingua. Why? It's very simple - their email communication is perfect -> quick, polite and professional. Their costs are fair and I would say very good value for money. Their work is quick and accurate. In my view the perfect translation service.
Working for PoliLingua great
Working for PoliLingua is a great experience. Projects are always clear and have reasonable deadlines. The payments are on time. It is my privilege to translate for PoliLingua!
Excellent experience
I have been cooperating with PoliLingua for quite a while now and in general, my experience with them is fantastic. This translation agency is highly recommended both for linguists and customers!
I had a great time working with…
I had a great time working with PoliLingua. Communication was clear and professional, project managers were always responsive and supportive. There was a slight problem with payment, but as soon as I reported it, the payment was processed quickly.
As a freelancer, it is great to work with a company that values transparency and is always responsive. I hope to continue working with PoliLingua!
Enjoy working with PoliLingua
I enjoy working with PoliLingua. Firstly, the team is friendly and always ready to support you, and secondly, you get paid on time and gain amazing experience working with a professional team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







