Their info was very helpful, and I ordered a Gulfstream, but then I found out the Gulfstream manufacturer had no installer recommendations for my area, and local installers would not install an unfami... See more
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Asa was very helpful and made the entire process easy. Delivery was fast and easy, service set it in my driveway. I installed the heat pump myself, registered the unit with the manufacturer, and it ha... See more
The pool heat pump store was very easy to deal with and offer fast reliable service. I would recommend them as the place to get your heater.
This was one of the best investments I have ever made. I wish I had of installed this years ago. Living in KY the weather is crazy. With this heater I can get in my pool anytime.
Company details
Written by the company
Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!
Contact info
260 Redfish Creek Drive, 32095, St. Augustine, United States
- 800-741-9956
- asa@poolheatpumps.com
- www.poolheatpumps.com
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Good price and great customer service
Good price and great customer service. Product arrived on time and was in perfect condition.

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Everything that was promised was…
Everything that was promised was delivered.The delivery truck driver help me place the heater way I wanted.Was easy to install and the pump works as promised.

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the pool pump is well designed works…
the pool pump is well designed works well has a good warranty that I hope I never have to use. The heat pump is quite and hopefully will last a long time.

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Helpful staff
Helpful staff when researching heat pump options. Delivery and unit was great once I purchased.

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Excellent customer service
Excellent customer service
Excellent knowledge of my needs
Did not try to sell me anything I did not need told me pros and cons of many different models I chose to buy an oversized model because of the insides definitely recommended my pool is still under construction hoping to fire her up this week. Cannot wait to have a heated pool to swim on Christmas

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GulfStream Pool Heater
We have really enjoyed our pool heater. Asa helped answer all of our questions. Delivery was super fast. Highly recommend if looking to add a pool heater to your property.

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Recommend
Ordered pump at a great price, it arrived as scheduled and was easy to install. Works just fine.

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This company is truly the key to…
This company is truly the key to endless pool fun! Its temperature pump has transformed my pool, making it comfortable even on cool days. Professional advice, equipment and efficient work. Thanks to them, enjoying the pool has become possible all year round!

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Everything went great
Everything went great, but just a little less than perfect. Asa was amazing! And the heater is awesome! I suggest a little more instruction on the tilt meter on the shipping carton, I wasn’t aware that there could be different levels of how serious the shipment was tilted. But a couple of phone calls between the manufacturer and the shipping company, and we worked it all out. Be prepared, the heater is a lot heavier than you think, the delivery truck gets it to the ground for you, but you will still need a way to transport the heater to where you will install it.

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Smooth purchase fast…
Smooth online purchase with very fast delivery. Heater was not working upon installation. However, coordination with Poolheatpumps and Gulfstream lead to a quick replacement of parts and successful installation. The heater is working and gives a totally different experience in the pool. I'm very happy with this purchase.

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Great overall experience
Fast shipping. Quick response to questions. Cant find one fault.

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ASA very helpful
ASA very helpful. Provided great info to help choice. Good price and Quick delivery.

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Asa was very helpful and accrate
Asa was very helpful and accrate. What a game changer to get my pool heat pump from him. ExcellentFelix Scala

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excellent products
Did some research to replace my hayward heat pro
(do not purchase one of these over rated). Decided on a gulfstream. After speaking with Asa at pool heat pumps who was very helpful answering my questions i decided on 125,000 btu to replace my hayward 140,000 btu. I have a 16x32 inground pool. I have to say that this is out performing the hayward. Live in mass and some days are 70 some 90. Been keeping my pool at 85 with less use than the hayward.

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Very knowledgeable and extremely fair
Very knowledgeable and extremely fair. I ordered a smaller unit and Asa sent me the next size bigger at the same cost.

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I purchased a Gulfstream HE 110-R-A
I purchased a Gulfstream HE 110-R-A.
I was very hesitant to order online because I feared that if any problem arose I would have a difficult time getting it corrected. Thankfully there were no problems. As a matter of fact the entire process was simple and I couldn’t have been happier.
My first call to Poolheatpumps.com allayed all my fears. The entire process was thoroughly explained and delivery went smoothly. Great customer service!

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