Poolheatpumps.com Reviews 555

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Their info was very helpful, and I ordered a Gulfstream, but then I found out the Gulfstream manufacturer had no installer recommendations for my area, and local installers would not install an unfami... See more

Rated 5 out of 5 stars

Asa was very helpful and made the entire process easy. Delivery was fast and easy, service set it in my driveway. I installed the heat pump myself, registered the unit with the manufacturer, and it ha... See more

Rated 5 out of 5 stars

The pool heat pump store was very easy to deal with and offer fast reliable service. I would recommend them as the place to get your heater.

Rated 5 out of 5 stars

This was one of the best investments I have ever made. I wish I had of installed this years ago. Living in KY the weather is crazy. With this heater I can get in my pool anytime.

Company details

  1. Swimming pool supply shop
  2. Swimming pool repair service

Written by the company

Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!


Contact info

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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Rated 5 out of 5 stars

Love Our Heat Pump Pool Heater

I hired an Electrician to wire the unit, but I plumbed the unit and we had it installed within a few hours.

The water was 76 degrees and it took the unit overnight to take it to 90 degrees. We have now found the best temperature for us, which is 88 degrees. The unit runs in the morning for a little while, then the sun takes over. By the end of the day, the water is 92 or so, when the outside temperature is in the high 90s.

We have not really noticed a price increase that would make us say anything, as it is in the range of last year's cost of power. We went with this unit because all of our friends bought gas heaters and they turn them off, as the cost of using them is crazy.

We don't intend to heat the pool in mid-winter, we just have a lot of shade in the backyard, and the water stays in the low high 70s to low 80s at best in the summer.

Love the heater!

7 June 2023
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Reply from Poolheatpumps.com

So glad your pool heat pump is making a difference. Thanks for the detailed review - it should help other people looking for information, Thank you!

Rated 5 out of 5 stars

Was very helpful on the right size…

Was very helpful on the right size heater for what my expectations were and needs and also speedy delivery. Would recommend 👌

5 June 2023
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Reply from Poolheatpumps.com

Getting the right size pool heater is huge. Thank you for leaving the review. We very much appreciate it!

Rated 5 out of 5 stars

Easy process

The ordering process was easy and quick. Just needed to answer a few questions and it automatically calculated the size of heater we needed. I was informed of delivery every step of the way.

25 May 2023
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Reply from Poolheatpumps.com

Thank you so much for leaving a review. We truly appreciate it!

Rated 5 out of 5 stars

Happy customer

Asa strong was very helpful in sizing up the right pool heater for my pool.

18 May 2023
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Reply from Poolheatpumps.com

Getting the right size pool heat pump for your pool is so important. Thank you for leaving the review!

Rated 5 out of 5 stars

My wife will not go into a cool or cold…

My wife will not go into a cool or cold pool. Our new heat pump solved the problem. Why have a pool if you’re not comfortable jumping into it? We’re thrilled with our decision to add the heat pump!

22 May 2023
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Reply from Poolheatpumps.com

You're right, makes a big difference! Thank you for leaving a review!

Rated 5 out of 5 stars

Recommend

Called with a question and had great communication. Shipped fast good price.

19 May 2023
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review!

Rated 5 out of 5 stars

Great costumer support

Great costumer support. Pricing is better then anyone else by a lot. I've noticed a big difference in my election bill from my old heart pump. Easy to install.

9 May 2023
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Reply from Poolheatpumps.com

Thank you for leaving us a review. We truly appreciate it!

Rated 5 out of 5 stars

Great advice and service

Great advice. Owner of company patiently answered all my questions over several phone calls. I went with his recommendation and am very pleased with the unit I got. I was reluctant to get the biggest unit, but I needed to for the size of my big pool and am glad I did.

16 May 2023
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Reply from Poolheatpumps.com

Thanks for the review Scott. We try to make sure to recommend the right size pool heat pump for your pool. We hope you get many years of enjoyment from your pool heat pump!

Rated 5 out of 5 stars

Quality product!

Quality construction, intuitive controls, effective-efficient heating. I am very happy with the heat pump.

9 May 2023
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Reply from Poolheatpumps.com

Thank you for the review. We couldn't have said it better!

Rated 5 out of 5 stars

Product as advertised

Product as advertised, great price, excellent delivery

26 April 2023
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Reply from Poolheatpumps.com

Thank you for leaving us a review - appreciate it!

Rated 5 out of 5 stars

Highly recommend.

Asa was very helpful in getting me the right heat pump for a great price. It shipped drama free and I had it in just a couple days. It was a few months before I was ready to install and when I did it was low on refrigerant. Gulf Stream sent out a tech within a couple days and repaired it on their dime, even though they didn't have to since this was a DIY install. Very happy with both Asa @ poolheatpumps.com and Gulf Stream, a Florida company that stands behind their product.

2 July 2022
Unprompted review
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Reply from Poolheatpumps.com

Thank you for leaving us the review. We are glad everything worked out. And yes, Gulfstream makes an excellent product right here in Florida!

Rated 5 out of 5 stars

Shipping very fast delivery by lift…

Shipping very fast delivery by lift truck. Ready to install and works great!! Would buy for this seller again! Great warranty

24 April 2023
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Reply from Poolheatpumps.com

Thank you for leaving us a review. We truly appreciate it!

Rated 5 out of 5 stars

Asa provided great service by heloing…

Asa provided great service by heloing me understand my options. He was very responsive to my many questions about installation as a diy’er. The family is very happy now that we can use the pool so early in the season. Thanks again Asa!

Jamie

21 April 2023
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Reply from Poolheatpumps.com

Thank you for leaving us a review. Asa's number one priority is to make sure you get the right size pool heat pump and are happy with your purchase. Enjoy that warm water!

Rated 5 out of 5 stars

The Gulfstream pool heaters are simply…

The Gulfstream pool heaters are simply the best option for homeowners with a pool who want to extend the swimming season and make it enjoyable for their whole family.

18 April 2023
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Reply from Poolheatpumps.com

Yes, our customers love Gulfstream pool heat pumps. Thank you for the review - we truly appreciate it!

Rated 5 out of 5 stars

Repeat customer -- always positive

My 2nd large purchase from the company. Very helpful and knowledgeable. Products are in stock and arrive quickly.
They follow-up to see if they can help in any way. For the large capacity heat pumps that I need, they have the best prices I've found.

18 April 2023
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Reply from Poolheatpumps.com

Thank you for your review and loyalty. It has been a pleasure doing business with you!

Rated 5 out of 5 stars

best experience ever

From the internet search ,to customer service, and of course (Asa strong) who helped me through the process of picking the best heat pump for our pool And then keeping us informed about tracking and delivery of our pool heater, and getting back to us so quickly even on weekends thanks so much and it's heating our pool nicely at 78 degrees👍🏼👍🏼👍🏼

10 April 2023
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. Our business depends on happy customers letting others know about their experience. Thank you!

Rated 5 out of 5 stars

Amazing experience

I contacted them initially over a year ago and Asa was the person who replied to my inquiry and he was extremely helpful. We ended up not buying a heat pump last year so this year I replied to the old email and Asa answered within hours. I ordered through the website and everything was painless. The shipping terminal called me to schedule a delivery time and now I have a heated pool! I also needed some support after purchasing and again Asa replied promptly and was extremely helpful.

Ryan

14 April 2023
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Reply from Poolheatpumps.com

Thank you for the review. We depend on happy customers letting others know about their experience. Thank you!

Rated 5 out of 5 stars

Product class shipped promptly and so…

Product class shipped promptly and so far its working great. The owner was extremely helpful and always responded quickly when I had questions

7 April 2023
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Reply from Poolheatpumps.com

Thank you for leaving us a review - we appreciate it!

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