Their info was very helpful, and I ordered a Gulfstream, but then I found out the Gulfstream manufacturer had no installer recommendations for my area, and local installers would not install an unfami... See more
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Asa was very helpful and made the entire process easy. Delivery was fast and easy, service set it in my driveway. I installed the heat pump myself, registered the unit with the manufacturer, and it ha... See more
The pool heat pump store was very easy to deal with and offer fast reliable service. I would recommend them as the place to get your heater.
This was one of the best investments I have ever made. I wish I had of installed this years ago. Living in KY the weather is crazy. With this heater I can get in my pool anytime.
Company details
Written by the company
Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!
Contact info
260 Redfish Creek Drive, 32095, St. Augustine, United States
- 800-741-9956
- asa@poolheatpumps.com
- www.poolheatpumps.com
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Very pleased with HP but sill need to see electric bill
The unit was delivered quickly and packaged nicely. The few questions I had were answered promptly. The unit raided the water temperature from 65 to 85 within 24 hours. I use a solar cover when we are not in the pool and the unit only runs a few hours in the early morning. It’s been running from mid May till mid June and we are very pleased. We haven’t seen an electric bill yet so I’m not sure of our cost yet. I’d give the heat pump a 10 out of 10 pending the electric cost. We are in NJ And had had some hot days and cold nights. The grandkids love it.

Reply from Poolheatpumps.com
Good knowledgeable company
I got good advice on which unit to purcase for my needs and received the equipment in a timely manner.
Later when I called for some winterizing advice I had my questions answered quickly.

Reply from Poolheatpumps.com
Asa always answers the phone and is…
Asa always answers the phone and is very thorough on answering my questions. The unit is working as advertised. I live in Illinois and it is critical to have a solar blanket in the spring and fall.

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Great Company all around a pleasure to deal with.
Great Company to deal with , friendly customer service answered all my questions and concerns. Best prices on pool heat pump and shipping was a a pleasure , driver called to verify delivery time. All around a great experience.
Would recommend to friends and family.
A+++

Reply from Poolheatpumps.com
Asa was great to talk to
Asa was great to talk to. He explained everything very well to us. We had to drive an hour away to pick up the heater and that experience went very well!

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Have received a gulf stream heat pump…
Have received a gulf stream heat pump to replace previous heat pump. Competitive price shipping included, arrived quickly installed easily. Up and running.

Reply from Poolheatpumps.com
Was able to talk to a real person…
Was able to talk to a real person (Asa), and have my questions answered in real time not through texting back and forth. Simple. The first unit came damaged from shipping. 1 call to Asa and another unit was on its way the next day. Unit was simple to install and works great.

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The heat pumps are working perfectly…
The heat pumps are working perfectly fine and we can now enjoy simming in a heated pool all year round! I highly recommend this company to anyone looking for a reliable and efficient pool repair service.

Reply from Poolheatpumps.com
Quick delivery and quality product.
I am a pool contractor and have ordered several different heat pumps and had no issues. All of my customers are very satisfied and have had no problems.

Reply from Poolheatpumps.com
Asa was great and very knowledgeable!
Asa was great and very knowledgeable!
Great prices!

Reply from Poolheatpumps.com
Very good "Bang for the Buck".
My Heat Pump was delivered on time and right next to the area where it was to be installed. The driver had a couple of very good suggestions about placement and protection from the sun on the display.
The locally manufactured heater appeared well made and was very easy to install following the supplied instructions.
The heater is very quiet when running, much quieter than the more expensive unit that it replaced.
I am very happy with my purchase from Poolheatpumps.

Reply from Poolheatpumps.com
Persistence paid off
We're very pleased with our pool heater. It is working great. There was an initial bump on the customer service side as we were trying to purchase from out of country, but we were able to resolve it and the heater arrived without issue. I am glad we persisted, because the heater has made our pool a year-round pool!

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Reply from Poolheatpumps.com
Great Experience
Price was good, delivery super fast, Great communication throughout process.
Would definitely recommend.
Thank You.

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Reply from Poolheatpumps.com
Smooth transition
Smooth transition, would purchase from them again without hesitation

Reply from Poolheatpumps.com
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