Poolheatpumps.com Reviews 555

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Their info was very helpful, and I ordered a Gulfstream, but then I found out the Gulfstream manufacturer had no installer recommendations for my area, and local installers would not install an unfami... See more

Rated 5 out of 5 stars

Asa was very helpful and made the entire process easy. Delivery was fast and easy, service set it in my driveway. I installed the heat pump myself, registered the unit with the manufacturer, and it ha... See more

Rated 5 out of 5 stars

The pool heat pump store was very easy to deal with and offer fast reliable service. I would recommend them as the place to get your heater.

Rated 5 out of 5 stars

This was one of the best investments I have ever made. I wish I had of installed this years ago. Living in KY the weather is crazy. With this heater I can get in my pool anytime.

Company details

  1. Swimming pool supply shop
  2. Swimming pool repair service

Written by the company

Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!


Contact info

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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Rated 5 out of 5 stars

Very pleased with HP but sill need to see electric bill

The unit was delivered quickly and packaged nicely. The few questions I had were answered promptly. The unit raided the water temperature from 65 to 85 within 24 hours. I use a solar cover when we are not in the pool and the unit only runs a few hours in the early morning. It’s been running from mid May till mid June and we are very pleased. We haven’t seen an electric bill yet so I’m not sure of our cost yet. I’d give the heat pump a 10 out of 10 pending the electric cost. We are in NJ And had had some hot days and cold nights. The grandkids love it.

13 April 2023
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. Glad the grandkids are enjoying the pool heat pump!

Rated 5 out of 5 stars

Good knowledgeable company

I got good advice on which unit to purcase for my needs and received the equipment in a timely manner.
Later when I called for some winterizing advice I had my questions answered quickly.

7 March 2023
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Reply from Poolheatpumps.com

Great personal service is a top priority for us, so thank you!

Rated 5 out of 5 stars

Asa always answers the phone and is…

Asa always answers the phone and is very thorough on answering my questions. The unit is working as advertised. I live in Illinois and it is critical to have a solar blanket in the spring and fall.

3 April 2023
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Reply from Poolheatpumps.com

Thank you so much for the review!

Rated 5 out of 5 stars

Great Company all around a pleasure to deal with.

Great Company to deal with , friendly customer service answered all my questions and concerns. Best prices on pool heat pump and shipping was a a pleasure , driver called to verify delivery time. All around a great experience.
Would recommend to friends and family.
A+++

28 March 2023
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. We appreciate your time and business!

Rated 5 out of 5 stars

Asa was great to talk to

Asa was great to talk to. He explained everything very well to us. We had to drive an hour away to pick up the heater and that experience went very well!

21 March 2023
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Reply from Poolheatpumps.com

Thank you for leaving us a review. We appreciate it!

Rated 5 out of 5 stars

Have received a gulf stream heat pump…

Have received a gulf stream heat pump to replace previous heat pump. Competitive price shipping included, arrived quickly installed easily. Up and running.

10 March 2023
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Reply from Poolheatpumps.com

Thank you for leaving us a review. We are glad all went well and wish you many years of pool heat pump enjoyment!

Rated 5 out of 5 stars

Was able to talk to a real person…

Was able to talk to a real person (Asa), and have my questions answered in real time not through texting back and forth. Simple. The first unit came damaged from shipping. 1 call to Asa and another unit was on its way the next day. Unit was simple to install and works great.

23 February 2023
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Reply from Poolheatpumps.com

Thank you for taking the time to write a review. We hope you get many years of enjoyment from your pool heat pump, and we agree that talking to a real person works much better!

Rated 5 out of 5 stars

The heat pumps are working perfectly…

The heat pumps are working perfectly fine and we can now enjoy simming in a heated pool all year round! I highly recommend this company to anyone looking for a reliable and efficient pool repair service.

2 April 2023
Unprompted review
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Reply from Poolheatpumps.com

Thank you for leaving us a review. Enjoy that warm pool!

Rated 5 out of 5 stars

Quick delivery and quality product.

I am a pool contractor and have ordered several different heat pumps and had no issues. All of my customers are very satisfied and have had no problems.

27 January 2023
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Reply from Poolheatpumps.com

Thank you for putting your trust in us for your customers. We truly appreciate your business!

Rated 5 out of 5 stars

Very good "Bang for the Buck".

My Heat Pump was delivered on time and right next to the area where it was to be installed. The driver had a couple of very good suggestions about placement and protection from the sun on the display.

The locally manufactured heater appeared well made and was very easy to install following the supplied instructions.

The heater is very quiet when running, much quieter than the more expensive unit that it replaced.

I am very happy with my purchase from Poolheatpumps.

5 January 2023
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Reply from Poolheatpumps.com

Thank you for leaving us a review. We truly appreciate it!

Rated 5 out of 5 stars

Persistence paid off

We're very pleased with our pool heater. It is working great. There was an initial bump on the customer service side as we were trying to purchase from out of country, but we were able to resolve it and the heater arrived without issue. I am glad we persisted, because the heater has made our pool a year-round pool!

18 December 2022
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Reply from Poolheatpumps.com

Thank you for leaving us a review. We are happy to hear you are enjoying your pool all year - that's what it's all about!

Rated 5 out of 5 stars

Great Experience

Price was good, delivery super fast, Great communication throughout process.
Would definitely recommend.
Thank You.

1 December 2022
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. We truly appreciate it!

Rated 5 out of 5 stars

Smooth transition

Smooth transition, would purchase from them again without hesitation

7 November 2022
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. We truly appreciate it!

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