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Posturite Reviews 

4,306
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of products, noting their excellent support and comfort [R1-S2, R3-S2, R4-S3, R10-S3]. The delivery service is frequently highlighted as exceptionally fast and efficient, with many items arriving ahead of schedule [R4-S2, R16-S1, R23-S1, R27-S2]. Reviewers also commend the professional and outstanding service, appreciating helpful communication and a smooth ordering process [R5-S1, R8-S2, R10-S1, R21-S1, R39-S1]. However, some people mentioned delivery issues, such as incorrect addresses or delays [R3-S1, R6-S3, R7-S1, R40-S1]. A few also experienced products arriving defective or with missing parts [R25-S2, R35-S1, R38-S2, R45-S1], and occasional order processing communication problems [R15-S2, R38-S1, R50-S1].

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items are well-made,... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick dispatch and fast delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and smooth.... See more

Quality

Consumers find quality to be positive, with many reviewers praising the well-made products that offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 4 out of 5 stars

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Rated 5 out of 5 stars

This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went fo... See more

Company replied



Company details

  1. #38 of 61 best companies in Office Furniture Shop
  2. #12 of 18 best companies in Office Supplies Store
  3. #3 of 3 best companies in Office equipment repair service
  4. #22 of 24 best companies in Office equipment supplier
  5. #2 of 2 best companies in Office refurbishment service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,306)

1,185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent company

great process, and great product

11 June 2026
Posturite logo

Reply from Posturite

Good afternoon Ligia. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 3 out of 5 stars

good

Good company doing well.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon David. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Louise

Rated 5 out of 5 stars

Posturite Assessment

Great company... friendly & thorough.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon Lalabe. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Good, responsive all round service

Items came fairly quickly, destination address was able to be amended easily. Your staff responded quickly & clearly. A good experience overall.

10 June 2026
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Reply from Posturite

Good afternoon Carlos. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great and prompt

11 June 2026
Posturite logo

Reply from Posturite

Good afternoon. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Easy to set up and very comfortable.

Easy to set up and very comfortable.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Good service

Good service

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon Christopher. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

A brilliant shopping experience

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to replace the parts is extremely helpful.

Ebony has also been brilliant in both applying a discount code and getting the refund to me after an issue at the checkout, and in trying to source some particularly hard to find screws.

I would definitely shop with Posturite again.

27 May 2026
Posturite logo

Reply from Posturite

Good afternoon Jonathan. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent customer service and speed!

Excellent customer service and speed!

9 June 2026
Posturite logo

Reply from Posturite

Good afternoon Nilesh,

We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quick and easy to order and fast…

Quick and easy to order and fast delivery - really happy with the comfort and look of the chair. Thank you :)

8 June 2026
Posturite logo

Reply from Posturite

Good afternoon Amy,

Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

Box was heavily misshapen and handles…

Box was heavily misshapen and handles had ripped, given it weighs 25kg it was difficult to carry to the room required,

8 June 2026
Posturite logo

Reply from Posturite

Good Morning Robert, Thank you for taking the time to leave us a review, we are sorry to hear of the condition your order was delivered in. We will be sure to pass this information onto the relevant team within Posturite as well as onto our courier partners so as to ensure an instance such as this does not happen again. If you require any further support with your order, please contact our customer service team at support@posturite.co.uk and one of my colleagues will be happy to assist you. Kind regards, Samuel

Rated 5 out of 5 stars

delivery service

8 June 2026
Posturite logo

Reply from Posturite

Good afternoon Clare,

Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Straight forward shopping experience…

Straight forward shopping experience and the product arrived the next day.

11 June 2026
Posturite logo

Reply from Posturite

Good afternoon,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

fast and good product

2 June 2026
Unprompted review
Posturite logo

Reply from Posturite

Good afternoon Pravin,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

On time delivery, value for money

The back support arrived on time and the colleague is very happy with it. Excellent value for money as well.

21 May 2026
Posturite logo

Reply from Posturite

Good afternoon Siobhan,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Found what I was looking for really…

Found what I was looking for really quickly and the delivery is outstanding.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon Rachel,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

It was all very efficient

It was all very efficient

6 June 2026
Posturite logo

Reply from Posturite

Good afternoon,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 4 out of 5 stars

It was fine

The chair is great, service was fine some delivery issues aside.

5 June 2026
Posturite logo

Reply from Posturite

Good afternoon Leon,

Thank you for taking the time to leave us a review. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

The assessment was very professional…

The assessment was very professional and the assessor listened and observed to ensure the right equipment was purchased. I felt the service was first rate and very customer focuesed.

9 June 2026
Posturite logo

Reply from Posturite

Good afternoon Robert,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Amazing keyboard. Great company to buy from

Very easy and smooth process to make the order. Great comms, kept informed of each stage of the order from purchase to shipping to delivery.
Amazing product, the keyboard is lightweight, functional and user friendly.

2 June 2026
Posturite logo

Reply from Posturite

Good afternoon Robert,

We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.

Kind regards,
Rebecca

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