The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more
Company replied
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Review summary
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Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... See more
Company replied
Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!
This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went fo... See more
Company replied
Company details
- #38 of 61 best companies in Office Furniture Shop
- #12 of 18 best companies in Office Supplies Store
- #3 of 3 best companies in Office equipment repair service
- #22 of 24 best companies in Office equipment supplier
- #2 of 2 best companies in Office refurbishment service
About Posturite
Written by the company
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For your home
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contact info
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4.5
Excellent
4k reviews
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Item was delivered in good time
Item was delivered in good time. I'm hoping it last longer than the last one of these keyboards though, as that one broke after less than 3 months
3 June 2026
Reply from Posturite
Good Morning, Thank you for taking the time to leave us a review. We appreciate your feedback on the delivery and are sorry to hear of your experience with your previous keyboard. We hope this new keyboard meets and or exceeds you expectations! Should you come to experience any issues with your keyboard, please do contact our customer service team at support@posturite.co.uk and one of my colleagues will be happy to assist you accordingly. Kind regards, Samuel
Efficient, Friendly & Professional!
Posturite were very efficient and professional throughout. I found their advice and recommendations very helpful and the delivery of equipment seamless. Thank you.
1 June 2026
Reply from Posturite
Good afternoon Kerry,
Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good afternoon,
Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.
Kind regards,
Rebecca
It's been moths, and I don't have my chair yet
Very poor communication and terrible service. I paid for and ordered a chair from Posturide back in March 2026. After much nagging, they delivered a defective chair at the end of April 2026. I am still waiting for an update on a functioning chair...
4 June 2026
Reply from Posturite
Good Afternoon, Thank you for taking the time to leave us a review. Please be advised, whilst investigating this internally with my colleague in the warranties team, it appears that there has been a warranty issued and this is being worked proactively by our warranties team accordingly. We will ensure we get this matter resolved as quickly as possible for you. If you require further assistance/updates regarding this, please contact our warranties team under warranties@posturite.co.uk and my colleague will be happy to assist you. Kind regards, Samuel
Reply from Posturite
Good afternoon Maheshwari,
Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.
Kind regards,
Rebeca
Not happy with the delivery of the item…
Not happy with the delivery of the item as the delivery company left it outside my property behid the waste bin and have not notified me of the item delivery. I found it couple of days later when I went to remove the waste bin, by the time the item got wet.
3 June 2026
Reply from Posturite
Good Morning Jijoy, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your delivery and the condition of your ordered goods. If the ordered goods appear faulty due to the condition upon which you discovered your delivery please contact our warranties team under Warranties@posturite.co.uk, and one of my colleagues will be happy to assist you accordingly. Kind regards, Samuel
Delivery was made
Delivery was made. I have implemented the changes suggested on the call, it too early to see if they make a difference.
4 June 2026
Reply from Posturite
Good afternoon Jas,
Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good afternoon Leanne,
Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good afternoon Kalliopi,
Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good afternoon Maxine,
Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.
Kind regards,
Rebecca
Really fast delivery and great product
Really fast delivery and great product. Does exactly what you said it would, brilliant.
4 June 2026
Reply from Posturite
Good afternoon Michael,
Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good afternoon Naylha,
Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.
Kind regards,
Rebecca
This product is not as good as…
This product is not as good as Logitech. An annoying "malfunctioned" message appears every three minutes, which makes it very frustrating to use. To get it working again, I have to unplug it and plug it back in, but the error returns within three to five minutes. This happens even though the software and drivers are fully up to date. I would rather choose Logitech, as it has never let me down.
1 April 2026
Unprompted review
Very professional, quality service and excellent products
Very professional, friendly, and polite service. I was genuinely amazed by the quality of the service provided.
I am also extremely impressed with my purchase. The ergonomic chair is so comfortable and offers so many useful functions, allowing me to personalise the seating experience and adjust positions to suit my needs.
I can’t recommend them highly enough.
4 June 2026
Reply from Posturite
Good morning. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.
quick and easy !
4 June 2026
Reply from Posturite
Good morning Hayley. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.
I had a very disappointing experience…
I had a very disappointing experience with Posturite. My desk was eventually delivered on the fifth attempt, and there were several points where I genuinely doubted it would ever arrive.
A lot of emails and phone calls were needed just to try and get updates or move things forward regarding the delivery, which shouldn’t have been necessary. The whole process felt disorganised and frustrating.
The delay was especially disappointing given the nature of the product. It’s quite ironic that a desk designed to improve posture and reduce back pain ended up doing the opposite — being without it for over three weeks actually caused discomfort and issues I was trying to avoid.
That said, when Pipa and Sussie became involved, things did start to progress more quickly, which I appreciated.
The installer, Gavin, was also great — professional, helpful, and a real positive in an otherwise poor experience.
However, the overall process was far too stressful and poorly managed. Reliable delivery and good communication should be standard, not something that requires constant chasing.
Unfortunately, based on my experience, I wouldn’t recommend it without significant improvements.
1 June 2026
Reply from Posturite
Good Morning Amanda, Thank you for your feedback and we sincerely apologise for your experience. This has been raised with the relevant departments and we are actively working to improve this service for our customers to ensure a smoother journey and swifter resolution. We would like to assure you this is not typical of the service we strive to provide and thank you for bringing this to our attention. Should you require any further assistance or support in the interim please do not hesitate to contact me directly. Kind Regards Louise
Second cushion so home/office set-ups match
This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went for the deeper D-roll this time around. Very speedy delivery.
2 June 2026
Reply from Posturite
Good morning Tracy. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.
Delivery and set up went smoothly
Delivery and set up went smoothly. Russell phone to say he'd be about 20 mins. He was really helpful, showed me all the adjustments I can make to my chair then helped me get it just right for me. Great service!
3 June 2026
Reply from Posturite
Good morning Karen. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.
This is a great product
This is a great product; I have lower back pain, and this item helps a lot to provide lumbar support, thank you!
2 June 2026
Reply from Posturite
Good morning Ann. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Excellent
Excellent. Very professional and fast delivery. Product arrived in excellent condition. I would get another 11 degree cushion is it came in a darker colour. For the future, perhaps have more colour choice.
2 June 2026
Reply from Posturite
Good morning. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.
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