Powertools2u.co.uk Reviews 892

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 4 out of 5 stars

I had a mixed experience with Powertools2u.co.uk. On the positive side, their prices are competitive, and delivery is impressively fast – my orders arrived next day in some cases, which was fantastic.... See more

Rated 1 out of 5 stars

Worst service I've encountered. No feedback regarding lack of stock, put on hold for nigh on 30 minutes. Had to call back to be told they've only 20% of the total order available with no firm availab... See more

Company replied

Rated 5 out of 5 stars

Wow fast delivery mine came the nxt day with dispatch notice same day ordered .the product is amazing easy to assemble and each component has its own place when stored away so u dnt lose anything the... See more

Company replied

Rated 1 out of 5 stars

Ordered Saturday online Received email on Monday " Your order has shipped" No delivery by Friday and informed. "...unfortunately the issue has happened in the last few hours and prevents us fro... See more

Company details

  1. Tool shop
  2. Construction equipment supplier
  3. Drilling equipment supplier
  4. Protective clothing supplier
  5. Safety equipment supplier
  6. Screw supplier

Written by the company

Power tools, fixings, silicone's sealants and garden equipment. A one stop shop for your tool needs


Contact info

3.7

Average

TrustScore 3.5 out of 5

892 reviews

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Rated 1 out of 5 stars

Be prepared to wait for weeks

They don't seem to hold any stock. Once you order, be prepared to wait for weeks until they get your items ordered from different suppliers. I'm waiting close to a month now. A heads up would have been nice. On the plus side a good selection of items and good prices

11 December 2019
Unprompted review
Powertools2u.co.uk logo

Reply from Powertools2u.co.uk

Hi
Please could you provide your cart id - there is no reference on your review and therefore we are unable to look into this. Please email sales@powertools2u.co.uk with your order number and name and we can get to the bottom of this for you.

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