PPJoe Reviews 426

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered a very expensive Good Omens Funko and I never received the product or the refund. During about two months I've send and receive many many mails from them promising me I'll receive my refu... See more

Rated 1 out of 5 stars

Update 2/6/23: Refund issue finally addressed today and settled, explanation given and acknowledged falling short, just glad that they got there in the end. Previous comments: “Still awaiti... See more

Company replied

Rated 5 out of 5 stars

Have shopped many times with John and managed to get some amazing funko at amazing prices! Would defo recommend always arrives in excellent packaging and mint condition and very friendly an helpful ma... See more

Rated 5 out of 5 stars

Prompt delivery. I had ordered items due out months later. Keep me fully informed on all aspects of availability and delivery progress. Items arrived excellently wraped and protected in a strong bo... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

PPJoe Pop Protectors was created to keep our own collections in mint condition - they worked so well we wanted to share this with everyone! Keep your valuable collectables in the best possible condition whilst still being able to display them in all their glory in a cost effective way. Strong, crystal clear and stackable, PPJoe Pop Protectors are the perfect choice for all collectors whether you are casual, just starting out or have been in the game for a lifetime. Available in a range of sizes, PPJoe Pop Protectors are rapidly becoming a “must have” in the world of vinyl collectables.


Contact info

2.1

Poor

TrustScore 2 out of 5

426 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Product didn’t ship until I got in…

Product didn’t ship until I got in touch with staff member a month after purchase. He provided great customer service and it arrived today only for me to find it was too big for my Spider-Man Funko 3 pack.

2 March 2023
PPJoe logo

Reply from PPJoe

The product shipped was what you ordered. There are different versions of 3 packs and it always a good idea to check the dimensions first. If you email us we will be able to assist you.

Rated 4 out of 5 stars

I bought a funko pop

I bought a funko pop, it arrived as expected, with a 20% discount for another order.
This discount is appreciated, but it should have a longer expiration date when it is shipped abroad: it arrived to me already expired, LoL!

9 March 2023
Unprompted review
Rated 1 out of 5 stars

1 Month shy of 2 years and no delivery. Shocking company!!!

1 month shy of 2 years waiting for a Funko pop that seems to be in stock everywhere apart from this store...
The restock date is just constantly being pushed back.

From time to time we get notifications that it's back in stock and to order.
Yet we're never sent ours

Do not order from this company unless you want to be treated the same.

***In reply we have emailed you countless times and had the same reply.
It's not good enough.
And now your selling the item at £199.99 when we paid £65.
Absolutely shocking behaviour...
Why haven't you had the item in-stock for a whole year yet you keep putting it back in stock on your website and now charging almost 3 times the price when it's not even in stock.

6 March 2023
Unprompted review
PPJoe logo

Reply from PPJoe

Please email us and we will happily look into this for you.

Rated 5 out of 5 stars

Fantastic sleeves for your Funko Pops

Fantastic sleeves for your Funko Pops. Not only do they make your pops look fantastic but you can use a pop protector with them. Fantastic customer services very polite professional helpful and friendly. Many thanks very happy 😃

2 March 2023
Rated 1 out of 5 stars

I've been waiting a month and still…

I've been waiting a month and still nothing. This will be the 1st and last time I buy anything from PPJoe again. Overall just a bad experience.

8 February 2023
PPJoe logo

Reply from PPJoe

The order did ship promptly. However because you are in the states it did take some time to reach you.

Rated 5 out of 5 stars

Great comany

Great communication and kept me update with order which was a little late but no fault of their own but due to royal mail strikes. Would recommend and use again.

7 December 2022
Rated 5 out of 5 stars

Best funko protectors with incredible customer service.

I'll type about the customer service here, as Ppjoe have absolutely incredible customer service, go above and beyond to attempt to support and care for their customer/s. Also have great communication and are truly polite and respectful with replies, answers and any simply within any email or response given between them and the customer.
Also their Ppjoe protectors for the funko pops I'd say myself are the absolute best available out there.
Thanks for being such an incredible company PpJoe 😎

5 December 2022
Rated 5 out of 5 stars

Honest, reliable, fantastic service.

I ordered some POP figures that some other places were either out of stock or commanding a premium in mid November in the hope that I would receive before Christmas as gifts.

These guys excelled at service!
Delivered super fast within 2 days, items arrived in perfect condition, complete with PPJoe protectors that are fantastic quality.

PPJoe Pop have just become my go to supplier for POP figures and I have no doubt that we will be ordering some additional protectors from them.

5 Star service doesn't do them justice, best in the business in my opinion. Trusted seller. Thank You.

17 November 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a Harley Quinn Funko pop…

I ordered a Harley Quinn Funko pop in June and it is now the 18th October. So four month of waiting and still no item. Not once did this company reach out and update me on the status of the order. I had to chase them up and everytime was told a couple of weeks. After about ten emails of myself to them I decided to ask for a refund. They have agreed but it Will take up to ten days before I receive my money. No apology for the order not been supplied or delivered. Awful Company with terrible customer service unless you chase them up. I never ever leave reviews. But avoid at all cost.

18 October 2022
Unprompted review
Rated 1 out of 5 stars

Harley Quinn broken hearted

Waited four months for a pre order that should have come in May was told on many separate occasions that I would definitely get her, by September I had to ask for a refund. I wouldn’t use them again

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Great protectors

Great protectors, and good customer service. They always get back when I ask a question!! I normally buy the 4” 0.5mm, but I will be buying some 10” ones when they get back in stock!

30 August 2022

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