Premier Heating Surrey Ltd Reviews 286

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It's now 3 months since the installation of a new central heating system and radiators. I waited till now to see the performance during the winter months. The installation was professionally handled b... See more

Rated 5 out of 5 stars

Absolutely outstanding service and company. Our central heating suddenly failed over the weekend. A phone call on Monday morning and Janice organised an engineer to attend 07.45 Tuesday morning. Chris... See more

Rated 5 out of 5 stars

We have used Premier Heating Surrey Ltd., for many years now, at both our present home in Farnborough and previously in Guildford, their services has always been first class, workmanship, time keep... See more

Rated 5 out of 5 stars

Premier Heating, very reliable, we have an oil fired boiler and the Engineer Graham is outstanding. Able to assist with CH wireless control set up and nothing ever seems to defeat or phase him. Have u... See more

Company replied

Company details

  1. Heating service
  2. Gas installation service
  3. Central Heating Service
  4. Plumber
  5. Radiator repair service
  6. Roofing service

Written by the company

Premier Heating carry out heating and plumbing in domestic and commercial properties. The company is based in Guildford, carrying out installation and maintenance works in the surrounding areas. We offer a professional, high quality, friendly and reliable service; this has been the company’s policy since we first started in 1963.


Contact info

4.8

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 5 out of 5 stars

We were very impressed with Graham

We were very impressed with Graham. He explained everything clearly and what was needed.
He fixed what he could and there is an improvement but he has had to order a new thermostat
We felt confident with his explanations

8 October 2021
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you Mr Bevan for your great review.

Rated 5 out of 5 stars

Happy Customer

Premier Heating have long been my Boiler Service company for many, many years. Introductiuon of their new services came at a good time for me and the recently completed Electrical and Plumbing work was carried out to great satisfaction. Cannot praise Martin and Daryl highly enough for their promptness, courtesy and excellent, tidy workmanship. Both a credit to the new services on offer. Thank you and not forgetting Janice's organisation. All much appreciated.

9 July 2021
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you Angela for leaving a great review, much appreciated.

Rated 5 out of 5 stars

A Premier Job Done. One Happy Customer!

This company have serviced my boiler for years and they are my first call when any plumbing job needs doing. The chap who came out to fit new taps and sort out a leak under my bath. Courteous, helpful and happy to listen to my thoughts on some further work he then relayed to the office exactly as I had asked. Jobs completed perfectly. Left immaculately clean and tidy. happy to recommend.

7 July 2021
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you Sue for your time in leaving a splendid review.

Rated 5 out of 5 stars

Excellent service from an excellent local company

I wouldn't normally leave a review on this type of website, but, having been a customer of Premier Heating for nearly 20 years now I'm more than happy to give them some praise. Thankfully, it's rare to have to call out a plumber or electrician for a problem, but I've had to over the past couple of months. Being a local company I've used in the past, and have been more than happy with, I had to have some urgent work done. The whole experience, from initially speaking with the excellent office staff, through to the, always friendly, efficient and helpful engineers that attended, has been fantastic. They've always gone out of their way to be as helpful as possible. A great company, providing a great service! Nothing more to say really!

1 July 2021
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you Nick for leaving a great review, it helps other people in need decide on whether to use our services.

Rated 5 out of 5 stars

Boiler replacement and relocation

Premier Heating have just replaced and relocated my boiler ready for a kitchen refurbishment. From the initial meeting with Alan and the installation by Mick, the process couldn't have been any smoother. My house was left clean and tidy at the end of each day and the bricklaying/plastering, in addition to the technical gas workmanship was impressive. I wouldn't hesitate to recommend this local company.

25 May 2021
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you Debbie for your time with leaving a great review, it's much appreciated.

Rated 5 out of 5 stars

Excellent service for my underfloor heating

Premier Heating have been servicing my boiler and attending to various underfloor heating maintenance issues for over 4 years. They have provided an excellent service - being reliable, prompt, efficient and thorough and extremely knowledgeable.

6 March 2021
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you Sara for great review

Rated 5 out of 5 stars

Graham arrived on time and very…

Graham arrived on time and very professionally changed the central heating expansion vessel out.
Premier Heating Surrey are an excellent company to look after all your heating needs .. from Quoting to completing the job.
On Time and on Budget !!

5 February 2021
Unprompted review
Rated 5 out of 5 stars

Great job done to fit intelligent…

Great job done to fit intelligent heating controls to our underfloor heating (Heatmiser) and hot water and radiators (Drayton miser). Delighted with the results so far. We had been having problems for years with a boiler that was constantly on and several engineers had been to look at it and couldn’t find the problem. Chris found and solved the problem during the installation which in itself will save a fortune. We were really impressed by Chris - very thorough and professional and patient in explaining and setting up the systems. Great job. Thanks.

29 January 2021
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Hi Jamie, thank you for the excellent review. We spend a lot of time training our team so they can resolve heating and plumbing problems.

Rated 5 out of 5 stars

Internal stopcock repalcement

Replaced a woefully sited inoperable internal stopcock, plastered into tiling, with the minimum of easily reparable damage. Neat, efficient, not a speck of dust or chipping left behind.

22 December 2020
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you Derek for leaving a review, I'm glad we were able to help you.

Rated 5 out of 5 stars

Impressive boiler installation

Premier Heating was very professional from start to finish when dealing with my boiler replacement. I had had a quote from British Gas and BG had found problem after problem - I live in a 16th Century cottage with LPG. However, Premier Heating only saw solutions and installed to time, to cost and in a very friendly manner. Absolutely recommend to anyone who wants a new boiler installed.

16 December 2020
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you for the excellent review Nick

Rated 5 out of 5 stars

Excellently run small company

Excellently run small company - always delighted with their response and professionalism

11 December 2020
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you for your time in leaving a great review.

Rated 5 out of 5 stars

What fantastic service!

What fantastic service!! The engineer was so thorough, knowledgable and friendly. Can’t fault them whatsoever!!! Thank you so much!!

8 December 2020
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Thank you for the review Ellen, I'm glad you were delighted with our team's service

Rated 5 out of 5 stars

Premier Heating Surrey fitted a new boiler

Premier Heating Surrey fitted a new boiler and water tank very proffessionally with no fuss. They came when they said they would and took just short of expected time and within the price quoted. The couple of snags encountered were dealt with - a good job done.

28 October 2020
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

Excellent review, thank you Phil

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