Started a subscription with PrepKitchen to help loose weight, the choice of meals are great and plenty of options. Had 1 minor hiccup with the delivery where 1 small pot was damage (not prepkitchens f... See more
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Review summary
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Reviews shaping this summary
Amazing meals and great customer service! Finally business that knows what they are doing. Meals that are ACTUALLY flavoursome and I love my flavours lol. Great variety for all, at a reasonable price... See more
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Tried Prep Kitchen a few different times and always been constantly great. Tried Simmer previously, but food was definitely not as fresh and when I had an issue with my Simmer order once and gener... See more
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Absolutely amazing! I’ve been using the service for the past 6 weeks and it’s helped me massively to lose over 1st, the choice of meals is great, the flavour is fantastic and the connivence... See more
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Company details
- #22 of 36 best companies in Meal Delivery
Written by the company
Healthy eating made easy! 100% fresh, chef-cooked healthy meal plans delivered to you nationwide. Eating well doesn’t have to be time-consuming or complicated. Prep Kitchen makes it simple with fresh, ready-made meals designed to support your health goals. Whether you’re focused on fat loss, muscle gain, or simply maintaining a balanced diet, our expertly crafted dishes provide the nutrition you need - without the effort.
Why Choose Prep Kitchen?
Written by the company
- Nutritionally balanced with always fresh carbs and veg
- Our chefs freshly prepare your dishes with macro precision
- Pick your plans & meals
- Define your goal and choose meals from our 3 week rotating menu
- Delivered straight to you!
- Receive your fresh cooked meals, chilled & ready for the fridge or freezer
- Just heat, eat, & enjoy
- Heat them up, enjoy the delicious flavours, track your macros
Contact info
Court Lodge Farm, Southfleet, DA13 9NR, Gravesend, United Kingdom
- 0203 916 0120
- mealplans@prepkitchen.co.uk
- www.prepkitchen.co.uk
Get 40% off Your First Order!
4.5
Excellent
4K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
My Experience with Prep Kitchen
My Experience with Prep Kitchen:
This review is after only a few weeks ,I have not tried everything on the menu yet .
Fresh, Fuelled, and Stress-Free
I’ve tried my fair share of meal delivery services, but Prep Kitchen has genuinely changed my weekly routine. If you’re like me and juggle a busy schedule while trying to stay on top of your nutrition, you know the "what’s for dinner?" dread is real.
Here is my honest take on why they’ve become my go-to.
The Menu & Variety
One of my biggest gripes with meal prep services is the "chicken and broccoli" fatigue. Prep Kitchen actually puts effort into their menu choice. Every week feels like a fresh start with a massive variety of cuisines—from Thai green curries to hearty British roasts.
What I love most is how easy it is to navigate their goals. Since I’m currently keeping things light, I opted for the Low Carb option. Often, "low carb" means you're left feeling like you've eaten a side salad and nothing else, but they’ve mastered the art of substituting grains with nutritious, high-volume veggies that actually taste good.
Quality & Portion Size
Let’s talk about the two things that usually go wrong: soggy food and tiny portions.
• Quality: The ingredients feel premium. The meat isn't chewy, and the vegetables still have a bit of "snap" to them after heating. It doesn't taste like a "ready meal"; it tastes like someone actually cooked it in a kitchen.
• Portion Size: I was pleasantly surprised by the decent portion sizes. Even with the low-carb meals, I felt full and satisfied. I didn't find myself rummaging through the cupboards for snacks an hour later, which is a huge win for my willpower.
Customer Service
It’s rare to mention customer service in a food review, but it deserves a shout-out here. the team have contacted me and been responsive and genuinely helpful. It’s clear they actually care about the customer experience rather than just being a faceless subscription machine.
My Rating
Taste/Quality
⭐⭐⭐⭐⭐
Portion Size
⭐⭐⭐⭐⭐
Menu Variety
⭐⭐⭐⭐⭐
Customer Service
⭐⭐⭐⭐⭐
lIf you want high-quality, macro-friendly meals that actually taste like real food, Prep Kitchen is worth every penny. The low-carb options are a lifesaver for staying on track without sacrificing flavour.
1 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Dean,
Thanks for such a detailed and thoughtful review! we really appreciate you taking the time to break down your experience.
Great to hear the meals have made a real difference to your weekly routine. We know how much of a challenge it can be balancing a busy schedule with staying on track nutritionally, so it’s brilliant to know the variety and low-carb options are working well for you without feeling restrictive.
It’s also fantastic to hear your feedback on quality and portion sizes—that balance between convenience and “real food” is exactly what we aim for. And we’ll be sure to pass your comments on to the customer service team too, they’ll really appreciate it.
Thanks again for the recommendation and for giving us a try, we’re glad to have you with us.
Best Wishes,
Prep Kitchen Team
Highly recommend!
I’ve been using Prep Kitchen for 4 weeks now and I’m honestly so happy with it! Every single meal has been absolutely delicious- it never feels boring or repetitive.
I chose the low carb option and I love how many vegetables are included in each dish. It makes eating healthy so much easier and more enjoyable.
Highly recommend if you’re looking for convenient, tasty, and well-balanced meals.
30 April 2026
Unprompted review
Reply from Prep Kitchen
Hi Big,
Great to hear you’ve been enjoying the meals over the past few weeks.
It’s brilliant that the low carb option is hitting the mark and that you’re finding the variety keeps things interesting, making healthy eating feel easy (and not repetitive) is exactly what we aim for. Glad the veg-packed dishes are working well for you too.
Thanks for the recommendation and for choosing Prep Kitchen, we’re really pleased to have you with us.
Best Wishes,
Prep Kitchen Team
Give them a try
I'm very impressed with Prep kitchen. I've been eating their meals for a few months now.
The good:
Food is fantastic, genuinely tasty.
Delivered on time and well chilled.
Variety is great.
Ability to feedback on the dishes you like.
Ability to change the meals before dispatch.
The less good (but still 5 stars from me):
A little pricey.
Portion sizes can be a bit small for a main meal, but I usually add some salad or extra toppings to my food.
Would highly recommend
30 April 2026
Unprompted review
Reply from Prep Kitchen
Hi Micheal,
Thanks for taking the time to share such a detailed review, we really appreciate it.
Great to hear you’ve been enjoying the meals over the past few months and that the taste, variety, and flexibility around choosing and rating dishes have all been hitting the mark. It’s also good to know everything’s arriving on time and well chilled.
We hear you on pricing and portion size too—it's something we’re always reviewing to make sure we’re striking the right balance between quality, nutrition, and value. Adding extras like salad is a great way to tailor things to your needs.
Thanks again for the recommendation, we’re glad to have you with us.
Best Wishes,
Prep Kitchen Team
Really quick customer service via the…
Really quick customer service via the app. Jordan was very helpful.
30 April 2026
Unprompted review
Reply from Prep Kitchen
Hi Dan,
Thanks for the review!
We are glad Jordan was able to help you and you're happy with our Customer Service Team! We will let Jordan know as he'll be happy to know.
Best Wishes,
Prep Kitchen Team
Reply from Prep Kitchen
Hi Sophie,
Thanks for the review!
We are glad Michelle was able to help you and you're happy with our Customer Service Team! We will let Michelle know as she'll be happy to know.
Best Wishes,
Prep Kitchen Team
The customer service from the team is…
The customer service from the team is second to none.
If you have any issues they will deal with them straight away. Last time I contacted them they sorted everything out in less than 10 minutes of me contacting them.
30 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you’ve had such a positive experience with the team.
We really appreciate you highlighting how quickly things were resolved—getting issues sorted promptly and without hassle is exactly what we aim for, so it’s good to know that’s been your experience.
Thanks again for taking the time to share this—we’re glad to have you with us and look forward to keeping things just as smooth going forward.
Kind Regards
Prep Kitchen Team
Had an issue with a couple of items…
Had an issue with a couple of items sent incorrectly, Rebecca responded promptly and resolved the issue, no issues or challenges whatsoever
28 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear our team could step in quickly and get things sorted.
Thanks for flagging the mix-up and for your patience while we put it right—Rebecca will be really pleased to hear this feedback. We aim to keep things simple and stress-free when issues do come up, so it’s good to know that came through.
Thanks again for taking the time to share your experience—we’re glad to have you with us.
Kind Regards
Prep Kitchen Team
The meals are top notch
The meals are top notch, and I’ve tried a few different options. Lots of choice but all super tasty.
I also really like that they reach out to you, via the PHONE 😱 to make sure you’re happy and enjoying the food. Lovely customer service if you need it, oh and they use DPD so you’re fine with deliveries ❤️🤣
If you’re thinking about it… just do it 👌🏼
30 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear the meals have stood out, especially compared to other options you’ve tried.
It’s brilliant that the variety and flavour are hitting the mark, and we’re really pleased the team’s been proactive in checking in those calls are all about making sure everything’s working as it should.
Good to know delivery has been smooth for you as well. We really appreciate the recommendation, thanks for choosing Prep Kitchen.
Amazing variety of quality food and flavours …
Amazing variety of quality food with great tasting flavours.
I have Prep Kitchen meals for lunch and it’s perfect.
Good customer service and on time delivery service
30 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you’re enjoying the variety and quality of the meals.
It’s good to know they’re working well for your lunches and that the flavours are hitting the mark. We’re also pleased to hear the customer service and delivery have been reliable, that consistency is really important to us.
Thanks for taking the time to share your experience, we appreciate the support.
So far, so delicious
I signed up to Prep Kitchen to help me manage my weight when I have zero bandwidth for planning and cooking. The meals have blown me away! The variety and flavour of what I’ve eaten so far is so much better than anything I’ve tried previously. I am delighted- now to see if I can shift some lbs!
29 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear the meals have made such a strong first impression.
We know how challenging it can be to stay on track when you’ve got no time to plan or cook, so it’s brilliant that the variety and flavour have exceeded expectations.
Wishing you all the best with your goals, we’re glad to be part of the journey and look forward to keeping you fuelled with meals you can rely on.
Would recommend!!
Delicious meals, easy ordering , lots of meal variety and excellent customer service, would definitely recommend, love that all the meals scan on my fitness pal
29 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you’re enjoying the meals and finding the whole process easy from ordering through to tracking.
It’s especially good to know the variety and customer service have stood out, and that the MyFitnessPal integration is helping you stay on top of your goals.
We really appreciate the recommendation, thanks for choosing Prep Kitchen.
Great healthy food and saved me the…
Great healthy food and saved me the hassle of meal prepping.
29 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear the meals have made things easier for you.
Saving time on meal prep while still eating well is exactly what we’re aiming for, so it’s good to know it’s working as intended.
Thanks for choosing Prep Kitchen, we’re glad to have you with us.
Great company
Great company, never experienced anything bad. Meals are great for the price points and a variety of plenty of different dishes. I would only say packaging to be more secure as I’ve received a couple of damaged tubs before.
28 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you’ve had such a positive experience overall and that the meals and variety are hitting the mark for you.
Thanks as well for flagging the packaging, receiving damaged tubs isn’t what we want. We do carry out quality checks before dispatch and use ‘This Way Up’ labelling, but we know courier handling can sometimes impact this. It’s something we’re continuing to review to make sure everything arrives as it should.
Appreciate you taking the time to share your feedback, and thanks again for choosing Prep Kitchen.
Portions are a little small for me and…
Portions are a little small for me and 1 week os mostly rice and noodles and not a fan of either love the lasgnas and the Korean mac and cheese
29 April 2026
Unprompted review
Reply from Prep Kitchen
Thanks for sharing your feedback, we really appreciate it.
We understand portion size can be a bit individual, and it’s helpful to hear when it’s not quite hitting the mark. Your comment on the menu variety is noted too having a week that leans heavily on certain ingredients like rice or noodles isn’t ideal if they’re not your preference.
Great to hear you’re enjoying the lasagnes and the Korean mac and cheese, those are definitely favourites. We’ll keep working on balancing the menu so there’s something for everyone each week.
Thanks again for taking the time to let us know.
Ive tried many other meal prep services…
Ive tried many other meal prep services and I must say prep kitchen is by far the best in terms of taste, the meals dont get boring and the marcos are very good if you have goals you want to achieve would definitely recommend!!!
28 April 2026
Unprompted review
Reply from Prep Kitchen
Thanks for taking the time to leave a review, great to hear you’ve found us to be the best you’ve tried.
It’s especially good to know the variety is keeping things interesting and that the macros are helping you stay on track with your goals, that’s exactly what we aim for.
We really appreciate the recommendation and look forward to continuing to deliver meals you can rely on.
Great Food
Very impressed with Prep Kitchen, the meals are really tasty and the results speak for themselves, I've been able to drop weight and put on muscle thanks to keeping to a diet, which has been made a lot easier thanks to their meals.
28 April 2026
Unprompted review
Reply from Prep Kitchen
Hi Anil,
Great to hear you’ve been enjoying the meals and seeing such strong results. It’s exactly what we aim for, making it easier to stay consistent with your diet without sacrificing taste.
Really appreciate you taking the time to share this, and we’re glad to be supporting both your weight loss and muscle gain goals. Thanks again for choosing Prep Kitchen and we’re glad to have you with us.
Best Wishes,
Prep Kitchen Team
Can’t fault it!!
My partner and I are absolutely in love with our prep kitchen meal plan! The website is so easy to use, the meal options are brilliant and very versatile, the food itself is so delicious and such great quality, the staff are so friendly and helpful. We can see ourselves using prep kitchen for a long time!! They’ve really helped us on our health and fitness journey, as well as cutting down on food waste and making meal times much quicker and easier around work. Can’t fault them.
27 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you and your partner are enjoying the meals and finding the whole experience so easy to use.
It’s brilliant that Prep Kitchen has been able to support your health and fitness goals while also making mealtimes quicker and reducing waste, that’s exactly what we aim for. We’re also really pleased the team have made a positive impression.
Thanks again for your support, we’re glad to have you both with us and look forward to being part of your routine long-term.
Long time user
I've been ordering from Prep Kitchen for the past several months. I've nothing but good things to say about this company. Delivery is always on time, meals are packaged well and the food itself is nice. I buy them for convenience as we work full time and both exercise most days of the week so it's great to come home and stick something in the microwave that's healthy and under 600 calories.
Their customer service is also great, I received a meal that was pierced then I received a tofu meal that I didn't realise I'd ordered and Michelle replied pretty much straight away. Not only have the both been replaced, they've also sent another two meals on top!
Don't listen to the poor reviews, not everyone can be pleased.
The only possible improvement I'd suggest is can you make the honey chilli chicken a full meal? It's currently a little pot. Also, brownies and pancakes are really nice!
26 April 2026
Unprompted review
Reply from Prep Kitchen
Thanks for taking the time to share your experience, it’s great to hear Prep Kitchen has been fitting so well into your routine.
We’re really pleased the meals, convenience, and reliability have all been hitting the mark, especially with a busy schedule. It’s also great to hear our customer service team were able to step in quickly when needed, I’ll make sure Michelle sees your feedback.
We appreciate your suggestion on the honey chilli chicken as well, and we’ll pass that on to the team. Glad to hear the brownies and pancakes are a hit too.
Thanks again for choosing Prep Kitchen, we’re glad to have you with us and look forward to keeping things just as easy and enjoyable.
Would recommend! Tasty meals!
Tasty meals, easy app to use, good customer service! Helpful check in call from Callum!
27 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you’re enjoying the meals and finding the app easy to use, that’s exactly what we aim for.
It’s also brilliant to know the team have been helpful, and we’ll be sure to pass your feedback on to Callum.
Thanks again for your support, we look forward to keeping things just as smooth and tasty for you!
Had all the usual meals delivery…
Had all the usual meals delivery services ( where you do the cooking) But there was always an issue. Either the boxes weren't complete. Or the prices started creeping up. I've had Prep Kitchen for a while now. Gorgeous meals. Good portions and only take 15-30 mins to heat One of my meals was missing today. A slight oversight. Contacted them and I thought I'd have to wait ages..but within minutes not only was I contacted back. But the issue was solved. I had a slight ordering error but even that was dealt with and sorted. Friendly staff, understanding. Rebecca & Jordan went above and beyond to help me today. What's not to love?! 🩵🙏🏻🥰
27 April 2026
Unprompted review
Reply from Prep Kitchen
Thanks for taking the time to leave a review, great to hear you’ve been enjoying the meals and finding them a good step up from other services.
We really appreciate you flagging the missing meal, and it’s good to know the team were able to sort things quickly for you. I’ll make sure Rebecca and Jordan see your comments, they’ll be pleased to hear they made a difference.
Thanks again for choosing Prep Kitchen, we’re glad to have you with us and look forward to keeping things just as smooth going forward.
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