Price & Buckland Reviews 

1,887
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very straightforward to use for finding and purchasing school uniforms. People are particularly impressed by the remarkably fast shipping speeds and the helpful, supportive attitude of the customer service team. Consumers consistently highlight that the clothing items are well made, fit nicely, and maintain their great condition. Some reviewers were not happy with delivery delays, noting that orders took weeks to arrive or experienced communication issues. A few people also mentioned specific concerns regarding unexpected sizing discrepancies and occasional poor material quality on certain garments.

What people talk about most

Product

Users describe ambiguous interactions with product, presenting a mix of praise and criticism. While many... See more

Order

Reviewers mention positive feedback about order processes, highlighting that items are easy to purchase... See more

Delivery service

Consumers find delivery service to be positive and fast, with most orders arriving on time within a few days.... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with the lovely clothes and... See more

Service

Reviewers highlight positive aspects of service, noting friendly, efficient, and outstanding customer support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order for school uniform with Price and Buckland, unfortunately one item was not the item I ordered so I emailed them to let them know and ask how I go about getting it replaced. They ans... See more

Company replied

Rated 5 out of 5 stars

Another year of fantastic service. Have left it really later than usual this year, considering we ordered on Sunday 16th and it was with us by the 21st. Great quality items as usual, also the only pla... See more

Company replied

Rated 5 out of 5 stars

Needed a size jumper that hadn’t been approved by the school - Price and Buckland went above and beyond to get the size required from using other uniform and amending it according. Thank you so much!... See more

Company replied

Rated 5 out of 5 stars

They were extremely quick in shipping our order. We did an in year school move , place the order on a Friday afternoon and had it dispatched on Tuesday. The chat service on the website is also supe... See more

Company replied


Company details

  1. Uniform Shop
  2. Clothes and fabric manufacturer
  3. Clothing supplier
  4. School Supply Shop
  5. Sportwear manufacturer

Written by the company

Price & Buckland is a trusted, family-run UK School Uniform Supplier & Schoolwear Partner. As a family run business, we have been providing high quality schoolwear since 1959. With over 66 years experience supplying the very best school uniforms, you can feel confident when choosing Price & Buckland. As a premium school uniform and sportswear manufacturer, our garments are both affordable and reliable. We are proud to supply schools with a superior school uniform that promotes their unique ethos and identity. We are one of the only schoolwear suppliers that actually manufacture the majority of what we sell. This enables us to use superior fabrics and production techniques whilst offering best value school uniform to parents. Having our own factory also enables us to create truly bespoke uniforms and sportswear with low minimum order requirements supported by a reliable service. Since 2020 we have been using sustainable fabrics for many garments which use recycled ocean bound plastic bottles. Every eco garment we make helps retailers, schools, parents, and their children make a positive difference to the environment. Furthermore, we use top quality fabrics and design our garments with durability in mind. This allows the garments to be passed on rather than thrown away. In addition, all our fabrics are thoroughly tested by Bureau Veritas, a world leader in testing, inspection, and certification, to ensure our garments stand up to the rigours of school life.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,887)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality uniform

Early delivery and good seller would definitely recommend

8 September 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Habiba,
Many thanks for recommending us. It's really appreciated and I am so pleased your delivery arrived early.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Fast and efficient service even with a…

Fast and efficient service even with a special request for a custom piece of uniform.

7 September 2025
Unprompted review
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Reply from Price & Buckland

Nic,
Great to hear everything ran smoothly for you and I am pleased we were able to accommodate the customer garment. Many thanks for your comments.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Good customer service.

Easy to order from website.
Delivery is fast.
And if for any reason there is a problem, they are super helpful to get it resolved.

6 September 2025
Unprompted review
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Reply from Price & Buckland

Phil,
I am so pleased you've highlighted our helpful customer service. We try incredibly hard to offer not just high quality uniform but a service to match. Lovely to hear it's appreciated.
Kind regards,
Anthony Buckland

Rated 2 out of 5 stars

Items I ordered are very very small !

Items I ordered are very very small !! My 4 year old had to have a 7-8 size and my 8 year old needed 9-10 year old size . Was a nightmare to return after waiting 15 days for it to arrive. After booking in a collection with Royal Mail to return the items . Royal Mail never collected the package . I then had to return myself at the post office . With a busy work life myself this was very inconvenient. I preferred the last uniform company where we could return to the school .
I think I will be buying plain uniform without the logo in future seems way too much hassle and too long a wait for it to arrive .

3 September 2025
Unprompted review
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Reply from Price & Buckland

Nic,
I am very sorry to hear you found our garments are on the small side. As a general rule, our garments tend to be generous side, so I will check with our quality control team that nothing's changed. I suspect the items you ordered were ones we buy in from other suppliers rather than ones we manufacture in our own factory. We tried to encourage parents and carers through school and direct emails to order before 1st August and I appreciate those that ordered after this date have received a slower delivery. I am sorry your experience with Royal Mail was less than adequate. Thank you for the feedback which I will take note of.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived exactly on time, was given updates on delivery time and so easy to order on line.
Sizing of cardigan was perfect.

16 July 2025
Unprompted review
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Reply from Price & Buckland

Maria,
I am delighted the speedy service met your expectations and that the sizing was as required and true to size. Thank you for getting in touch and we look forward to receiving any orders you may wish to place in the future.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Easy to find and order uniform

Easy to find and order uniform. Arrives in good time. I have had a return before and it was quick and simple. Good quality clothing too.

23 July 2025
Unprompted review
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Reply from Price & Buckland

Anya,
I am delighted you're so happy with the quality of our uniforms and the speed of delivery. I am also pleased to hear our free returns service proved to be helpful. Thank you for the feedback.
Regards,
Anthony Buckland

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt and easy to navigate website

6 September 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Charlotte,
It's great to hear you found the ordering process easy to navigate and that you received a quite delivery service. Thanks for getting in touch.
Regards,
Anthony Buckland

Rated 5 out of 5 stars

Efficient service throughout

Efficient service throughout. I did a return without any issues and reordered. Obviously gave plenty time before the new term began is key. Great company!

11 August 2025
Unprompted review
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Reply from Price & Buckland

Mrs Lambert,
Ordering before the advertised 1st August cut-off date is certainly very helpful and ensures a speedy delivery..........and time to return anything that isn't right. It's great to see you received such an efficient service.
Many thanks for the 5 stars!
Regards,
Anthony Buckland

Rated 5 out of 5 stars

Price & Buckland were very efficient in…

Price & Buckland were very efficient in sending the uniform out. Also I spoke to them on the phone they were very friendly, very efficient and very helpful in answering my question. Also the uniform looks well made and very smart.

24 July 2025
Unprompted review
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Reply from Price & Buckland

Val,
Thank you for highlighting the positive experience you've had ordering from Price & Buckland. I will pass your comments on to my customer services team who work so hard, especially at this time of year, to provide an excellent service.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Quality uniform

I can always trust that the uniform is fantastic quality and will last.

6 September 2025
Unprompted review
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Reply from Price & Buckland

Hayley,
As a long term customer of ours I am so pleased to see that our quality of service and uniform continues to reach expectations. Thank you for your positive feedback.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Only place thst sold school pe kit

Felt nervous ordering first time as wasn't sure on their sizing.
Arrived...fitted my son perfect...and was only place to stock the school pe kits so was a bit of a forced purchase.

Would purchase through the company again.

21 July 2025
Unprompted review
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Reply from Price & Buckland

Tammy,
We fully appreciate we are often in a privileged position as a sole supplier of uniform and sportswear and we therefore try our hardest to offer great value for money with an equally good service. I am so pleased everything went smoothly for you and thanks for the review.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Bought a cardigan

Bought a cardigan
Jumper and tie for my granddaughter.
All very good quality
I ordered early and delivery was very quick 👍🏻

30 July 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Clive,
I am so pleased you like the quality of our school uniform and happy you received delivery in super quick time. Many thanks for getting in touch with us and the 5 stars are really appreciated.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Good choice of items

Good choice of items, very fast delivery and easy return policy, will be buying school uniforms again from this company.

1 August 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Your positive feedback is really appreciated and I am so pleased you've had such a great experience ordering from Price & Buckland.
Many thanks for getting in touch.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Some of the nicest uniform I have…

Some of the nicest uniform I have received. Well made and easy to order at a fair price. Delighted to have P&B as my new uniform supplier 😄

6 September 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Meadow,
Thank you so much for taking the time to write a review and your feedback is great to read. I am delighted you're happy with our garments and service.
Thank you,
Anthony Buckland

Rated 5 out of 5 stars

Great service

Great service. Order always arrives in decent timing.

I had a problem with an order and it was sorted out straight away with no extra work on my side. 👍🏻

5 September 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Bryony,
Thank you so much for getting in touch with us and giving your positive feedback. I am sorry you had an issue but delighted to read it was sorted without fuss.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Always helpful

Always helpful! With any issues, P&B are happy to talk, explain and sort things out. Great customer service!

21 July 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

I will pass your lovely comments on to my customer services team. They will be chuffed to bits having worked so hard through the incredibly busy summer period.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Lovely school dress

Lovely school dress, good quality and fits well. Great service with on time delivery.

1 July 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Brilliant! I am so pleased you like the high quality of our dresses and appreciate the speedy delivery.
Many thanks for taking the time to get in touch.
Regards,
Anthony Buckland

Rated 5 out of 5 stars

Very good service

Very good service, quick delivery, just genuinely a really easy and swift transaction.

9 August 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Nicky,
I am so pleased you found the whole ordering process really simply and straightforward. We appreciate there are other things you'd rather be doing with your time and have therefore tried to make ordering uniform as pain free as we can.
Many thanks,
Anthony Buckland

Rated 4 out of 5 stars

Happy with orders

5 September 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Ausra,
Thank you so much for your review and I am very pleased to read you're happy with your orders.
Many thanks,
Anthony Buckland

Rated 4 out of 5 stars

The delivery comes really quick and the…

The delivery comes really quick and the quality is great for the cardigans.

I refuse to pay the prices of the logo polo shirts as the price of just one is ridiculous when you can buy a pack of 3 for half the price from other supermarkets.

Overall Price & Buckland has good quality customer service and really helpful. Its just the one issue I have with the polo shirts. Sorry x

5 September 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Kimberley,
Thank you so much for your constructive feedback and I am delighted you appreciate the high quality of our cardigans and our speedy delivery. With regards to the polo shirts, we simply can't compete on price with the supermarkets of plain polos. That is why we've opted to make a higher quality polo and add the logo to give extra value but I completely understand your comments.
Many thanks,
Anthony Buckland

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