**Update! I’ve had a very apologetic email from the CEO who has refunded in full and is sending out the portrait with the correct eye colour and hopefully frame. This gesture is much appreciated and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... See more
Heartbreakingly, we lost our beautiful boy George in May. I sent a photo and ordered a framed print and I cannot tell you how glad I did. It is absolutely perfect and genuinely looks exactly like him,... See more
The picture that was painted for me was really beautiful. The company contacted me before sending the picture out to me to see if I was happy with it. They sent it out quicker than what I thought so t... See more
Company details
Written by the company
Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today
Contact info
Western International Market, UB2 5XJ, London, United Kingdom
- info@printingbee.co.uk
- www.printingbee.co.uk
4.5
Excellent
463 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality product and service
Excellent quality product. Quick service. Printing Bee were very helpful with advice about my canvas. I would highly recommend
21 January 2024
It came chipped and is poor quality
20 January 2024
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! I ordered one of the Spotify plaques and 3 weeks later it hasn’t turned up! I emailed printingbee for a refund and they are now ignoring my emails.
7 January 2024
Fantastic product
The order process was straight forward. Received my parcel as it was a Christmas present for my mum and loved it! It was beautiful. My mum had it as a christmas present and she loved it! It looks amazing.
4 December 2023
Happy with my orders
I’m more than happy with my orders! I got few canvases already from them xx Friendly recommended xx
Good quality, each product well packaged , good communication and fast delivery xx
Thank you guys xx
21 December 2023
Unprompted review
Really pleased with my purchase
Really pleased with my purchase, well packaged and made and dispatched very quickly, wouldn’t hesitate to buy again from this company again
23 November 2023
Reply from Printing Bee
Hi Sam,
Many thanks for your comments and the 5 star rating. We are delighted that you will be using us again. In any case, email us and we can sort out a discount code.
Thanks once again
Canvas watercolour prints are fab!
I had been trying to get some watercolour photo prints from holidays for a while. After 5 edits with another company, I tried Printing Bee and loved the results. I was so impressed that I ordered another canvas print immediately. Fabulous - highly recommend.
19 November 2023
Reply from Printing Bee
Hello Mr. Woodcock,
Many thanks for your 5 star review and comments.
Thanks for trusting us with your order and we are glad we are able to make it good for you.
Thanks and appreciate your business.
Had a few glitter prints of my…
Had a few glitter prints of my grandkids done and they are stunning.Everyone admires them.Would totally recommend
15 November 2023
Reply from Printing Bee
Hi Irene,
Many thanks for your repeated orders and fantastic comments on our products. We are pleased we are able to have repeat customers like yourself that trust us with their customised orders.
Thanks once again for the 5 star ratings
Have ordered a few canvases from here over…
Have ordered 4 canvases from here over time as presents for family members every canvas has been so beautifully done, Delivery was super fast, will definitely be ordering many more 😀
16 November 2023
Reply from Printing Bee
Hi Jo,
Many thanks for your lovely note and fantastic ratings.
We are so pleased that you love the product and will be ordering more in the future. Drop us a note and we can sort out a discount code for you :)
Once again, many thanks
Great Customer service and helped sort…
Great Customer service and helped sort out a problem with an order I had. Beautiful canvasses. Will order again soon. Highly recommend them as beautiful gifts.
22 November 2023
Unprompted review
Reply from Printing Bee
Thanks for your lovely comments and 5 star review Laura.
We are pleased that you like the prints and thanks so much for giving us an opportunity for fix the issue we had previously.
Look forward to serving you again soon.
Thanks
I have received my canvases and am…
I have received my canvases and am absolutely thrilled with them.
I had to contact this seller and spoke online and on the telephone with Daniel and I cannot fault the customer service I received.
I wasn’t very confident with what I was doing but Daniel was able to confirm that I had downloaded my image correctly and that everything was alright. Delivery was as expected. I have no hesitation in recommending this company and will definitely be using them again.
A special thank you to Daniel who without I wouldn’t have achieved what I was trying to do. The canvases are gifts for my remaining children and I know they will be thrilled with them.
29 October 2023
Reply from Printing Bee
Hi Janet,
Thanks for your lovely review and 5 star ratings.
We are glad we could help get you the right sized frames and that you are happy with the results. We love it when we can help our customers get exactly what they want knowing that these canvas frames will last for a while in their houses.
Thanks once again for your comments.
Beautiful
Easy website to navigate and Quick delivery. This is the second time I have bought canvases from here and they are absolutely beautiful. I would definitely recommend if anyone is looking for a stunning picture for your wall.
17 October 2023
Reply from Printing Bee
Thanks for your lovely review and 5 star ratings.
We absolutely love it that our returning customers are giving us the great reviews :)
Thanks for your recommendation and positive reviews for Printing Bee.
Thanks once again
super service
I am just writing to say how pleased I am with the
photos I received from Printing Bee. They were of
a very high standard and I shall not hesitate to use
this firm in the future.
19 October 2023
Unprompted review
Reply from Printing Bee
Hi Raymond and Sue,
We are pleased that you liked both your orders and are overjoyed that you left us the amazing reviews and rating both on here and via email. We truly appreciate your support to a small business.
We look forward to working with you in the future :)
Thanks
Beautiful glitter dust canvas
I love my canvas I ordered a collage glitter dust canvas and I received a plain collage canvas I emailed the company and straight away they sent me a glitter dust one what I originally ordered. I am very grateful and love these canvases. I will be ordering more they are beautiful.
10 October 2023
Reply from Printing Bee
Hi Celia,
Many thanks for your review and 5 Star ratings.
We truly appreciate you giving us a second chance to fix our oops moment. We are glad you like both the Collage Canvases and look forward to working with you again.
Many thanks for your order and helping a small business like ours.
Thanks
Great value
Great value, and very fast delivery.
Very happy with the product will be buying again very soon.
25 September 2023
Reply from Printing Bee
Hi Gareth,
Many thanks for your fantastic comments and 5 star review.
We are really pleased you liked the final results and that you will be ordering with us again.
Please reach out to us on info@printingbee.co.uk and we can give you a discount code for your next order.
Thanks once again for your order and fantastic review.
Thankyou for the amazing diamond dust…
Thankyou for the amazing diamond dust canvas you made for me as a wedding gift. Absolutely stunning and super fast delivery
Will definitely order again
Thankyou
17 September 2023
Reply from Printing Bee
Hi Claire.
We sincerely appreciate your 5-star review and your continued support as our valued customer.
Your feedback is truly motivating and helps us strive for excellence in our services.
We look forward to serving you again in the future. Thanks once again.
Its very nice picture
13 September 2023
Reply from Printing Bee
Thanks for your 5 star review and comments Barbora. I am glad that you are our repeat customer and are happy with the final results.
We await your next order and just email us for a discount code, we will be happy to help.
Thanks once again for the 5 star ratings
Ordered a glitter picture but was less…
Ordered a glitter picture but was less sparkly than expected
8 September 2023
Reply from Printing Bee
Hi Mary,
We are sorry to hear that you didn't like the product. We would have preferred you emailed us for a resolution.
As a small business, we rely heavily on customer reviews and as you would see, wherever a customer has had an issue, we have bent over backwards to resolve and help them.
We appreciate your feedback and truly thank you for your order with us.
Thanks
DO NOT ORDER!
Item took ages to arrive and when it did eventually come it had marks all over it and was damaged. I have emailed multiple times and have no response regarding a replacement or refund.
30 June 2023
Unprompted review
Reply from Printing Bee
Hi Rhiannon,
As discussed over the phone, our email system was down and hence the delay in our initial response to you. We will replacing your order soon at our cost and hope this will be to your satisfaction. Thanks for giving us another chance to make this right for you. Thanks
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