Printing Bee Reviews 

511
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning quality and exquisite detail of the custom portraits, noting how beautifully these unique art pieces capture cherished memories of beloved pets. People also deeply appreciate the swift service, beautiful frames, and helpful communication, making the overall ordering process wonderfully smooth and satisfying. Some reviewers were not happy with delivery delays, mentioning that paid express shipping times were missed and tracking updates lacked clarity. A few individuals experienced issues with items arriving later than originally promised, requiring additional follow-up to resolve pending dispatch questions.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing custom portraits and canvases as... See more

Quality

Reviewers mention positive feedback about quality, noting that the artwork often looks even better than the... See more

Service

Reviewers highlight positive aspects of service, noting that everything was brilliant, efficient, and that... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering system and the helpful... See more

Delivery service

Consumers find delivery service to be efficient, with many noting quick turnaround times, fast dispatch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... See more

Rated 5 out of 5 stars

This company is great! Ordered my 3rd canvas and it is gorgeous! Captures my dog in her favourite environment! So pleased and will be back as I have another couple of canvases I want done very soon! C... See more

Rated 5 out of 5 stars

I highly recommend using Printing Bee based on my recent experience. From start to finish the customer service has been excellent and as for the finished product? Wow, it is even better than I had hop... See more

Rated 5 out of 5 stars

The picture that was painted for me was really beautiful. The company contacted me before sending the picture out to me to see if I was happy with it. They sent it out quicker than what I thought so t... See more


Company details

  1. Gift shop
  2. Interior designer

Written by the company

Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

511 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(511)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time. My sister loved her present.

5 August 2024
Printing Bee logo

Reply from Printing Bee

We are glad your sister loved it! Hope you consider ordering again!

Rated 5 out of 5 stars

EXCELLENT!!!

Both items arrived on time and in perfect condition. The song I chose meant so much to me and my late husband. Thank you

1 July 2024
Printing Bee logo

Reply from Printing Bee

Thank you Michelle, you posted this review on my birthday and it made me happy!

Rated 3 out of 5 stars

The product came very late all though I…

The product came very late all though I payed for express shipping and the product had smears in side the plastic that couldn’t be cleaned and the printing was bad but the customer service was understanding and sent back a full re-fund on everything.

2 June 2024
Printing Bee logo

Reply from Printing Bee

Apologies for the inconvenience, Erkan!

Rated 5 out of 5 stars

love their products

love their products, and amazing customer service. Theyre so friendly and understanding, I had made a couple mistakes in my order and they were happy to amend them after the order. Love the diamond dust.

12 June 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you so much Dan!!!

Rated 5 out of 5 stars

Perfect

Perfect, exactly what I wanted!!

26 May 2024
Printing Bee logo

Reply from Printing Bee

Thank you so much Olly!!

Rated 5 out of 5 stars

My 3rd time ordering from printing bee…

My 3rd time ordering from printing bee and they never disappoint. Beautiful result and product. Always use them for my diamond dust canvases and delivery is always super quick. Customer service is always very helpful and respond right away. Can't wait for next order!

30 May 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you Melody <3

Rated 1 out of 5 stars

The glass art is falling off..

The glass art is falling off... which is causing me a bit of concern 😟

11 May 2024
Printing Bee logo

Reply from Printing Bee

Hi Kayleigh,

When the product first arrives you have to give it a good shake. During the delivery process, the diamond dust get loose a little. This is why we overload it with diamond dust, as we predict 10% will fall off but it will still look good.

Thanks

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, so so pleased with my purchase! You’ve done an outstanding job and speedy dispatch too! Thank you so much! Will be ordering again

5 May 2024
Printing Bee logo

Reply from Printing Bee

Thank you so much Dani!

Rated 1 out of 5 stars

Not happy... and still waiting for my order

Ordered a set of blank canvases so no personalised printing involved
Shipping was 4-6 days
It has now been 10 days with no delivery and no notification it is even on its way
Have emailed them 3 times for an update and no response so far which i find really poor... and at this rate if I ever get the canvases it will be too late for what I need them for
I will not be using this company again

1 April 2024
Rated 3 out of 5 stars

Product OK / Customer service Poor

Order arrived within a week of placing the order. Order wasn’t quite what I had ordered so emailed them to advise. A week went by and didn’t hear anything so I managed to get ahold of someone via the online chat. They appeared to be helpful and advised I could return the item (at my expense) and get the “correct” one or keep original and get a 40% code off my next order.
So I thought I’d give them another shot as their canvas are well made so opted for the code. Advised I would be sent the code via email to which another week gone by and nothing. Still no reply to my emails.
Moving on from this but won’t be recommending or using again which is a shame as you just can’t get hold of anyone if there is a problem.
Overall product good (even if it has a mistake), customer service is shocking and disappointing.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Great product, fast delivery and good price, my picture didn't upload when I ordered so they messaged me to send the picture I wanted, was friendly and polite will be definitely getting another one. I got the diamond affect picture. Fantastic all round. Thanks again

2 March 2024
Rated 5 out of 5 stars

Amazing canvas

The canvas was amazing, such a great photo and the finish was brilliant!
My daughter was so pleased with it. The only thing that was a bit disappointing was it did not arrive on time, even though extra postage was paid to get it in time for a birthday but this may not have been due to Printing Bee, more likely the courier.

4 March 2024

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