PRJKT RUBYReviews 

2,939
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was a little unsure about ordering online at first, but it turned out to be super easy and smooth. The doctor asked a few relevant questions before approving my order, which made me feel comfortable... See more

Company replied

Rated 4 out of 5 stars

Overall, Prjkt Ruby is sensational, and I love them. My constructive comments at the moment are A) There is no means on the website to make address adjustments when one is traveling. It must be done b... See more

Company replied

Rated 4 out of 5 stars

Only knocking a star off because the calendar function to book the soonest available doctor was just broken. Then the session itself could not be used on my phone so I had to be on my computer to d... See more

Rated 1 out of 5 stars

Update they won’t refund the full amount of 50 dollars they only refunded us 5 dollars now. What a joke of a company stay away! Very disappointed with the service. I was told the product could be... See more

Company replied

Company details

  1. Pharmacy

Written by the company

Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.


Contact info

4.0

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(2,939)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

The site is intuitive

The site is intuitive and the instructions are clear and easy to follow. Anything that requires follow-up is easy to handle because the team members are so communicative

15 February 2023
Unprompted review
Rated 5 out of 5 stars

I love this company

I wouldn't know what to do without Project Ruby. I always get my birth control on time with no hassle. The questions are easy and straightforward to answer and I know someone will be there if I ever have questions. I believe in their mission as well so I like being able to support them.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Project ruby has always been there for…

Project ruby has always been there for my needs and questions of any kind great experience with them always friendly and respectful every time I have ever called and talked with someone .Doctors always willing to talk about anything and answer all my questions to thank you very much for always being there project ruby.

27 January 2023
Unprompted review
Rated 5 out of 5 stars

PRJKT RUBY kicks ASS!

I've been getting my birth control through PRJKT RUBY for around five years now. I had started ordering from them right after college when I was shaky on getting myself set up with the right doctor for my needs, and being a young 20 something with no insurance, I was so thankful for PRJKT RUBY being able to keep my birth control consistent. Fast forward to now, with a "big girl job" and the right insurance, I'm STILL choosing to use PRJKT RUBY to obtain my birth control because I know I'm always going to get wonderful, caring people on the other end who are always willing to help. From the doctors to the customer service, they're always fantastic. Couldn't recommend them enough!

4 January 2023
Unprompted review
PRJKT RUBY logo

Reply from PRJKT RUBY

This is seriously one of our favorite reviews!! Absolutely made our day. Thank you so much for taking the time to provide feedback, and we are so happy that you've had such a positive experience with PRJKT RUBY! Thanks again 💕

Rated 5 out of 5 stars

Highly recommend it

The service is fast and super easy. Scheduling is fast and Drs are very helpful and respectful. I’ve been a costumer for a few years now and I love it! Super convenient and affordable. Highly recommend.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

INCREDIBLE customer service

INCREDIBLE customer service, extremely fast shipping unlike other online pharmacies, and overall just amazing. Revolutionary and making birth control easily accessible as it should be!

14 December 2022
Unprompted review
Rated 5 out of 5 stars

I signed up for the first time using…

I signed up for the first time using any online delivery service for getting oral contraceptives and had a very easy and fast experience. I answered a few simple questions, they had the type of oral contraceptives I had been subscribed from my physician in the past, all in all it only took a few days from the time I completed the questionnaire to receive a 3 month supply. I don't have insurance that covers the cost, however, it is very reasonably priced. I can confidently say I will be renewing my order in another 3 months.

5 November 2022
Unprompted review
Rated 5 out of 5 stars

Repeat customer here

Repeat customer here! Amazing company helping women who need it! Super simple to place order and use audio visit! Order is always received quickly. Recommend for every women who needs birth control!

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Reliable! No Muss No Fuss

I had quite a time trying to pick a birth control subscription service. There are so many these days (amazing!) that I thought it'd be easy. I previously used Nurx for acne medication and watched their customer service and responsiveness decline over the years, as you'll see others agree, so I knew I didn't want to start with them.

I found Wisp and it looked perfect on the website. I picked out my pill, purchased and set up my subscription, and they confirmed/approved it super fast. But after that, the wait began. Their site claims all orders ship in 24 hours, which is a large reason why I picked them, but if you dig into their reviews and search "ship" you'll notice tons of people experiencing days and weeks delay. It seems if you use Wisp to send to your own pharmacy it's all cool, but if you ship you're going to be waiting and dealing with headaches. I canceled with them and started digging into the other services.

Hers, Twentyeight Health, Simple Health, and Pandia Health all have similar nightmares in their reviews. I tried Favor but they took way too long to get back to me; completely understandable if you're using insurance, because Favor is totally free if you go that route. But I wanted to circumvent the whole insurance process and just pick out what I wanted, and get it fast (and not deal with being switched on brands at the whims of my terrible insurance). I was willing to pay for that.

I finally tried Project Ruby and OMG, heaven. I picked out what I wanted, submitted the application on Tuesday night, selected my provider (a cool feature), and was approved first thing about 8AM the next morning! I live in IL so I didn't even have to speak to anyone on the phone or do a video consult, though they are very available if you want to talk with them about any concerns.

A few hours later on the same day, I received a notification they'd shipped my order. I went with the free First Class shipping but you have the option to pay extra for things like FedEx 2-day. I received my prescription, a 3-month supply of exactly the right pill, by Saturday! So submitted my order Tuesday night, and had my pills in hand (with the free shipping option) by Saturday afternoon. Outstanding.

So grateful I found Project Ruby! I will be using this indefinitely unless something changes.

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Thank you for all that you do!

I have always had a very pleasant experience using Project Ruby! The doctor visits are always nice and informative, they always ask if I have any questions and how I am doing. I feel that they understand the seriousness of the current climate in certain areas and respect the privacy concerns for those of us stuck in these places. Aside from the amazing doctors, the whole website is easy to use and getting refills are a breeze. I feel good knowing that while I am getting help, someone else is also getting help thanks to your donations. 10/10 would recommend you guys to everyone!

15 September 2022
Unprompted review
PRJKT RUBY logo

Reply from PRJKT RUBY

This is seriously the nicest review! Thank you so much for taking the time to share your experience, and we're so happy you're happy. Please let us know if there's anything else we can do to help in the future!

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service! The agent i spoke with was wonderful and should get a raise! Solved my issue in minutes and was So very nice!

18 September 2022
Unprompted review
Rated 5 out of 5 stars

Helpful NP

The NP I spoke with was very helpful and seems readily available to answer any questions that can occur afterwards.

11 September 2022
Unprompted review

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