I visited this outlet last year when I was in Banbridge, bought a few items which I use on a regular basis. That means daily. So when I was back again this year I had to make a visit, while there I bo... See more
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... See more
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an it... See more
Company replied
Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the t... See more
Company replied
Company details
- #27 of 139 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
623 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
ProCook Banbridge has a great selection of kitchenware and friendly, helpful staff. A welcoming shop with excellent products—highly recommended!
2 July 2026
I visited this outlet last year when I…
I visited this outlet last year when I was in Banbridge, bought a few items which I use on a regular basis. That means daily. So when I was back again this year I had to make a visit, while there I bought a set of knives and a few other items which I will put into my charities yearly raffle. The staff were very helpful and nice to talk to.
5 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lovely shop with good range of goods
Lovely shop with good range of goods. Sales assistants very helpful and polite and excellent service.
27 June 2026
Reply from ProCook - Banbridge
We're so glad you enjoyed our lovely shop and found our sales assistants helpful and polite! We appreciate your kind words about our excellent service.
Customer Service excellent
Customer Service excellent
Products or goods value for money
Good selections
Highly recommended
25 June 2026
Great shopping experience
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but they look great in my kitchen and can't wait to get cooking!! Great overall experience. Only downside was they didn't give the steamer that I had chosen but it was no big deal.
25 June 2026
Excellent service
Excellent service, the male attendant was very helpful and knowledgeable.
20 June 2026
Reply from ProCook - Banbridge
We're so glad you had excellent service and found our attendant helpful and knowledgeable! Thank you.
A very helpful assistant who talked me…
A very helpful assistant who talked me through the achievements
16 June 2026
Reply from ProCook - Banbridge
We are delighted you had such a positive experience with our assistant. We appreciate your kind words.
Great staff member found the product I…
Great staff member found the product I was looking for (cast iron pan)
16 June 2026
Reply from ProCook - Banbridge
We're so glad our staff could help you find exactly what you needed. We appreciate your kind words!
Great service and knowledge of…
Great service and knowledge of products, extremely helpful
14 June 2026
Reply from ProCook - Banbridge
We're so glad you found our service and product knowledge helpful! Thank you for your feedback.
Staff are really informative and very…
Staff are really informative and very helpful, a lovely shop .
I’ll definitely be back
12 June 2026
Good service and helpful staff in shop
11 June 2026
Reply from ProCook - Banbridge
We're glad you found our service good and our staff helpful.
Staff very helpful knives very dharp
10 June 2026
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