The lady who served me was very polite and went to great lengths to make sure I was buying the appropriate pots . Truly thankful for her input
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... See more
Company replied
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... See more
Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the t... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
662 reviews
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Excellent sales assistant
Excellent sales assistant, went out of his way to help while only buying small items .
30 July 2026
Staff very friendly and helpful
Staff very friendly and helpful, great variety of products of excellent quality.
24 July 2026
The young gentleman was so helpful
The young gentleman was so helpful, he was well versed in the quality of the goods leading one to purchase more than expected
24 July 2026
Lovely staff working there,,
Lovely staff working there,,, very pleasant and helpful,,and had a great knowledge of the products.
20 July 2026
Every gadget available that one could…
Every gadget available that one could need in a kitchen and a very helpful assistant.
Thank you
21 July 2026
Member of staff was extremely helpful…
Member of staff was extremely helpful and knowledgeable
15 July 2026
Great staff
Great staff , so helpful and friendly.
We always love coming here when we can.
14 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Just was querest who marked it’s bad
Just was querest who marked it’s bad. Because it’s perfect products.
11 July 2026
Reply from ProCook - Banbridge
Banbridge
Thank you for your positive feedback! We noticed your review has a 1-2 star rating, but your comments are very complimentary. If this was selected by mistake, you can edit your Trustpilot review and update the rating.
Thanks again for your support!
Definitely worth visiting
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable.
The products in store are the best and everytime we go to Banbridge its our go to shop.
They always have wee offers on as well.
11 July 2026
Reply from ProCook - Banbridge
We're so pleased to hear you always enjoy visiting our Banbridge shop! It's wonderful that our team member provides brilliant and knowledgeable service, and that you appreciate our products and offers.
Reply from ProCook - Banbridge
We are delighted to hear that you experienced great service from our friendly team. We truly appreciate your positive feedback.
Friendly and helpful staff
5 July 2026
Very helpful staff giving clear…
Very helpful staff giving clear instructions about purchase and how to get the best use out of the product. Highly recommend.
4 July 2026
Reply from ProCook - Banbridge
We're so glad to hear that our staff was professional and helpful during your visit. We appreciate your kind words!
Great service
ProCook Banbridge has a great selection of kitchenware and friendly, helpful staff. A welcoming shop with excellent products—highly recommended!
2 July 2026
Reply from ProCook - Banbridge
We're so pleased you enjoyed our selection of kitchenware and found our staff friendly and helpful. Thank you for your wonderful recommendation!
I visited this outlet last year when I…
I visited this outlet last year when I was in Banbridge, bought a few items which I use on a regular basis. That means daily. So when I was back again this year I had to make a visit, while there I bought a set of knives and a few other items which I will put into my charities yearly raffle. The staff were very helpful and nice to talk to.
5 July 2026
Reply from ProCook - Banbridge
We're so happy to hear you enjoyed your visits to our store and that you're regularly using the items you purchased! It's wonderful to know our staff were helpful and nice to talk to. Thank you for your continued support and kind feedback!
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