The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... See more
Company replied
Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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See what reviewers are saying
Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the t... See more
Company replied
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... See more
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an it... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
666 reviews
Asks customers to review
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A Very pleasant and helpful woman found…
A Very pleasant and helpful woman found the product I was looking for it was a very pleasant experience thank you
6 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Banbridge
We appreciate you letting us know about the great service; it means a lot to our team that you are happy.
Reply from ProCook - Banbridge
We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!
The Lady was very friendly & helpful
The Lady was very friendly & helpful.
Good interaction skills with the public.
3 April 2026
Excellent sales staff
Sales staff were very helpful and put together a package of goods to meet our needs at a very good price.
4 April 2026
Reply from ProCook - Banbridge
We appreciate you letting us know that our staff was knowledgeable and extremely helpful; it means a lot to our team.
Quality products with great service and…
Quality products with great service and knowledge from the staff !
4 April 2026
Great variety
Great shop, fab range of goods, very helpful and friendly staff. Happy with my purchase.
4 April 2026
Reply from ProCook - Banbridge
We appreciate you sharing that you found our prices good and our staff helpful and knowledgeable!
Good product
Good product - easy to use and efficient.
Only comment would be limited battery life but recharges rapidly.
3 April 2026
Friendly staff
2 April 2026
Very well laid out store with lovely…
Very well laid out store with lovely staff who were very knowledgeable. Great experience.
1 April 2026
excellent service
19 March 2026
Very helpful staff
Very pleasant staff, who went the extra mile to help us. Also a great selection of products in store.
26 March 2026
Great staff
Great staff, so helpful and knowledgeable about all their products. I got what I needed
21 March 2026
Reply from ProCook - Banbridge
We're happy to hear that our knowledgeable staff was so helpful, and you got what you needed. We appreciate your positive feedback very much!
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