ProCook - Bath Reviews 883

TrustScore 5 out of 5

4.9

4-5 Quiet Street, BA1 2JS BATH, GB


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Rated 5 out of 5 stars

We really enjoyed doing shopping at Pro cook🤍 excellent quality and services🤍 Went there twice the staff were really amazing, helpful and friendly 🤍 Once with a man shop assistant and once with a... See more

Company replied

Rated 5 out of 5 stars

The shop assistants were friendly and helpful. I bought a saucepan lid which fits perfectly, I will have to see how long it lasts (I once had a handle come off a lid, but it was a different brand) but... See more

Company replied

Rated 5 out of 5 stars

I love Pro Cook Bath because I get helpful and honest advice if required. Staff are friendly and welcoming. It's a lovely store to visit and I've been very happy with my purchases. Thank you.

Rated 5 out of 5 stars

We went to buy new kitchen knives. The service was outstanding. Luna had excellent product knowledge and talked us through all options and costings. We received clear after care instructions and an op... See more


Company details

  1. #26 of 135 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 4-5 Quiet Street, BA1 2JS, BATH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

883 reviews

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Rated 5 out of 5 stars

Really attentive staff

Really attentive staff. Answered all my questions and helped me choose the perfect knives for what I need. Awesome service.
Has for the knives.. really sharp. Great quality too. I really do enjoy using them.

17 May 2026
Rated 5 out of 5 stars

Brilliant and informative sales person

Brilliant and informative sales person. Gave comparisons between brands and levels of products available in store. Very helpfull.

22 May 2026
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Reply from ProCook - Bath

We're so happy to hear you had such a positive experience with our sales team! We appreciate your kind words about their helpfulness.

Rated 5 out of 5 stars

Thanks

Thanks, it was a very positive experience

25 May 2026
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Reply from ProCook - Bath

We're glad you had a positive experience. Thank you for your feedback!

Rated 5 out of 5 stars

We really enjoyed doing shopping at Pro…

We really enjoyed doing shopping at Pro cook🤍 excellent quality and services🤍
Went there twice the staff were really amazing, helpful and friendly 🤍
Once with a man shop assistant and once with a young lady 🤍

24 May 2026
ProCook - Bath logo

Reply from ProCook - Bath

We're so happy you enjoyed shopping with us and found our quality and services excellent. It's wonderful to hear our staff were amazing, helpful, and friendly.

Rated 3 out of 5 stars

Helpful

Helpful, lovely shop!

16 May 2026
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Reply from ProCook - Bath

We appreciate your kind words.

Rated 5 out of 5 stars

A great shopping experience

I went into Pro Book in Bath. Staff were very helpful when I asked the whereabouts of a product in their extensive store. Staff also very polite.

17 May 2026
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Reply from ProCook - Bath

We're so glad you had a positive experience and found our staff helpful and polite. We appreciate your kind words!

Rated 5 out of 5 stars

The shop assistants were friendly and…

The shop assistants were friendly and helpful. I bought a saucepan lid which fits perfectly, I will have to see how long it lasts (I once had a handle come off a lid, but it was a different brand) but at the moment I am giving it full marks.

14 May 2026
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Reply from ProCook - Bath

We're glad to hear our shop assistants were friendly and helpful. We appreciate your positive feedback on the saucepan lid's fit!

Rated 5 out of 5 stars

Mokka

Knowledgable staff, excellent own products that are cheaper than brand names.

16 May 2026
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Reply from ProCook - Bath

We're delighted you found our staff knowledgeable and our products excellent and affordable!

Rated 5 out of 5 stars

Lovely staff

Lovely staff. Very helpful and great shop full of wonderful stuff and it's not too expensive.

14 May 2026
ProCook - Bath logo

Reply from ProCook - Bath

We appreciate your kind words! We're so happy you enjoyed our shop, products, and found our staff helpful.

Rated 5 out of 5 stars

Great staff in store

Great staff in store, very knowledgable and helpful...

16 May 2026
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Reply from ProCook - Bath

We appreciate you sharing that our staff were knowledgeable and helpful.

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