ProCook - Bath Reviews 

931
TrustScore 5 out of 5

4.9

4-5 Quiet Street, BA1 2JS BATH, GB


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Rated 5 out of 5 stars

High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... See more

Company replied

Rated 5 out of 5 stars

I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... See more

Rated 5 out of 5 stars

I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... See more

Rated 5 out of 5 stars

The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks


Company details

  1. #28 of 139 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 4-5 Quiet Street, BA1 2JS, BATH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

931 reviews

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4.9

All reviews

(931)

25,714 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Service

The chaps who dealt with us were welcoming, friendly and knowledgeable. They were efficient, knew their stock and gave good advice.

28 May 2026
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Reply from ProCook - Bath

We're so pleased our team was welcoming, friendly, and knowledgeable, providing great advice. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Efficient

Efficient, knowledgeable and with time to talk and help.

1 June 2026
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Reply from ProCook - Bath

We are so glad our team was efficient, knowledgeable, and helpful.

Rated 5 out of 5 stars

Staff in the store were very helpful…

Staff in the store were very helpful and efficient. I found what I was looking for very quickly.

29 May 2026
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Reply from ProCook - Bath

We're so glad our team was helpful and efficient, helping you find what you needed quickly. Thank you for your kind words!

Rated 5 out of 5 stars

I love Pro Cook Bath because I get…

I love Pro Cook Bath because I get helpful and honest advice if required. Staff are friendly and welcoming. It's a lovely store to visit and I've been very happy with my purchases. Thank you.

20 May 2026
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Reply from ProCook - Bath

We're so pleased you enjoy visiting our store and appreciate the helpful, honest advice from our friendly staff. We're glad you've been happy with your purchases!

Rated 5 out of 5 stars

Very helpful staff ..

Very helpful staff ... as well as large choice of products.

25 May 2026
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Reply from ProCook - Bath

We're so glad our staff was helpful and you enjoyed our product selection. Thank you!

Rated 5 out of 5 stars

Really attentive staff

Really attentive staff. Answered all my questions and helped me choose the perfect knives for what I need. Awesome service.
Has for the knives.. really sharp. Great quality too. I really do enjoy using them.

17 May 2026
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Reply from ProCook - Bath

We're so pleased our attentive staff helped you find the perfect knives. We're glad you're enjoying their great quality and sharpness!

Rated 5 out of 5 stars

Brilliant and informative sales person

Brilliant and informative sales person. Gave comparisons between brands and levels of products available in store. Very helpfull.

22 May 2026
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Reply from ProCook - Bath

We're so happy to hear you had such a positive experience with our sales team! We appreciate your kind words about their helpfulness.

Rated 5 out of 5 stars

Thanks

Thanks, it was a very positive experience

25 May 2026
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Reply from ProCook - Bath

We're glad you had a positive experience. Thank you for your feedback!

Rated 3 out of 5 stars

Helpful

Helpful, lovely shop!

16 May 2026
ProCook - Bath logo

Reply from ProCook - Bath

We appreciate your kind words.

Rated 5 out of 5 stars

A great shopping experience

I went into Pro Book in Bath. Staff were very helpful when I asked the whereabouts of a product in their extensive store. Staff also very polite.

17 May 2026
ProCook - Bath logo

Reply from ProCook - Bath

We're so glad you had a positive experience and found our staff helpful and polite. We appreciate your kind words!

Rated 5 out of 5 stars

The shop assistants were friendly and…

The shop assistants were friendly and helpful. I bought a saucepan lid which fits perfectly, I will have to see how long it lasts (I once had a handle come off a lid, but it was a different brand) but at the moment I am giving it full marks.

14 May 2026
ProCook - Bath logo

Reply from ProCook - Bath

We're glad to hear our shop assistants were friendly and helpful. We appreciate your positive feedback on the saucepan lid's fit!

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