Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowl... See more
Company replied
Location
Switch locationUnit 17 Affinity Devon, Clovelly Road, EX39 3DU Bideford, GB
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See what reviewers are saying
Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase. Nice to get your purchased wrapped up makes it feel just that bit more expensive.
Company replied
I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and kn... See more
Company replied
The staff were very knowledgeable and helpful. Unfortunately the items we wanted weren't in stock but they were able to order them to be delivered to our home which was brilliant.
Company replied
Company details
- #24 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 17 Affinity Devon, Clovelly Road, EX39 3DU, Bideford, United Kingdom
4.9
Excellent
785 reviews
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Reply from ProCook - Bideford
We appreciate your kind words.
The staff were great
The staff were great, very friendly and helpful.
They helped us choose the product that would do what we wanted. Fantastic service with a smile.
15 May 2026
Reply from ProCook - Bideford
We're so happy to hear our staff were friendly and helpful, guiding you to the perfect product. Thank you for this wonderful review!
Polite friendly staff who were able to…
Polite friendly staff who were able to explain and demonstrate product features.
11 May 2026
Reply from ProCook - Bideford
We're so glad our staff was polite, friendly, and effectively explained the product features.
The quality of my new knife set is…
The quality of my new knife set is excellent. They look gorgeous in my kitchen too. The lady in the shop was very knowledgeable and helpful too
13 May 2026
Reply from ProCook - Bideford
We're so pleased you love your new knife set and found our team member knowledgeable and helpful! Thank you for your wonderful feedback.
The lady that served us was very…
The lady that served us was very helpful and very friendly. Excellent service would highly recommend the store in the Atlantic village in Bideford. We will be back!!
12 May 2026
Reply from ProCook - Bideford
We're so happy to hear you received excellent service and found our staff helpful and friendly! We appreciate your recommendation and look forward to your next visit!
Extremely helpful staff
6 May 2026
Reply from ProCook - Bideford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Non stick casserole dish
Good advice and quick service. Staff are always helpful and well informed about their products.
7 May 2026
Reply from ProCook - Bideford
We're so glad you appreciated our quick service and helpful, informed staff! Thank you for your kind words.
Reply from ProCook - Bideford
We appreciate your kind words about our staff.
Reply from ProCook - Bideford
We appreciate your kind words about our product and staff.
Answered questions about products…
Answered questions about products without pressure to buy. Very pleasant service with friendly staff.
6 May 2026
Reply from ProCook - Bideford
We appreciate you sharing your experience! We're so glad our staff provided pleasant service and answered your questions without pressure.
Really good service and the cast iron…
Really good service and the cast iron trays are very good products
5 May 2026
Reply from ProCook - Bideford
We are so glad you enjoyed our service and products. Thank you for your kind words!
Reply from ProCook - Bideford
We appreciate you sharing that our staff was helpful.
Very Helpful and knowledgeable staff…
the sales assistant was very helpful in explaining the differences between the different types of pans, making sure e selected the best for us and went on to explain the best way to care for it following cooking to make sure the non stick coating lasted as long as the guarantee.
2 May 2026
The two ladies working in the shop…
The two ladies working in the shop wasn't pushy one bit and was extremely helpful and knowledgeable highly recommend
2 May 2026
Procook Bideford heaven!
We went into the outlet store in Bideford. We found a lovely small frying pan for sausages/eggs with 20% discount, and two salt and pepper electric grinders All were of great quality. The service in store from the female staff was great too.
27 April 2026
Staff were exceptional x so helpful and…
Staff were exceptional x so helpful and patient. Remembered me when I returned for some additional items. Will definitely shop there again and recommend.
27 April 2026
I,ll be back.................
Great products, great prices, great shop service and excellent product choice.
29 April 2026
Great shopping environment
Great shopping environment. Staff knowledgeable about products, friendly and helpful. One item out of stock but otherwise everything we wanted was available.
21 April 2026
Reply from ProCook - Bideford
We're happy to hear that you enjoyed our shopping environment and found our staff helpful. We appreciate your feedback regarding the out-of-stock item, and we'll strive to improve our inventory management. Thanks for your review!
Reply from ProCook - Bideford
We appreciate your positive feedback regarding our good service at the right price; we are so happy you are pleased!
Well informed helpful member of staff
Well informed helpful member of staff. Good choice of stock
23 April 2026
Reply from ProCook - Bideford
We appreciate you sharing that our staff was helpful and well-informed, and that we have a good choice of stock!
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