Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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See what reviewers are saying
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
Company replied
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... See more
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1k reviews
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My experience was very good
My experience was very good. Very helpful service, warm and friendly.
3 May 2026
Reply from ProCook - Cannock
We appreciate your wonderful review! We are so happy you had a very good experience.
Sales assistant very pleasant
Sales assistant very pleasant and very helpful, took the time to help us
2 May 2026
Reply from ProCook - Cannock
We appreciate you sharing your experience! We're so glad our sales assistant was pleasant and helpful.
Good product choice
Good product choice and Theo was excellent, knowledgeable and very helpful.
5 May 2026
Reply from ProCook - Cannock
We appreciate you sharing that our product choice was good and our team member was excellent, knowledgeable, and helpful.
Friendly staff and great products.
4 May 2026
Reply from ProCook - Cannock
We appreciate your kind words.
The staff are very helpful and…
The staff are very helpful and knowledgeable and the prices are reasonable against other companies and they do special offers
4 May 2026
Reply from ProCook - Cannock
We're so glad you found our staff helpful and knowledgeable! We appreciate your kind words about our reasonable prices and special offers.
super helpful staff and really nice and…
super helpful staff and really nice and even got me a deal for 3 pans cheaper than we were going to pay for 2. Well stocked shop.
2 May 2026
Helpful staff and an excellent choice…
Helpful staff and an excellent choice of products all good quality
3 May 2026
Reply from ProCook - Cannock
We're so glad you found our staff helpful and appreciated our product selection!
Sales assistant really helpful in…
Sales assistant really helpful in making my choice of what saucepans to buy.
29 April 2026
Fantastic service received when I…
Fantastic service received when I visited the Cannock store. The assistant was extremely helpful and knowledgeable which made my purchase so much easier. Thank you
3 May 2026
Great customer service
Great customer service, friendly and informative
Superb knives and other products
Excellent price, real value for money
2 May 2026
Love the pro cook store.
Love the pro cook store.
Always friendly and informative and helpful.
Altho the tea service i bought wasn't a deal bought together or seperate.
Quality items though.
2 May 2026
Reply from ProCook - Cannock
We appreciate your kind words!
Bought Gourmet saucepans
Bought Gourmet saucepans, excellent value for money.
Staff very polite and extremey helpful
27 April 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff polite and helpful and liked the saucepans.
Excellent service from Theo in store
Excellent service from Theo in store, couldn’t fault his knowledge and manner. Highly recommend!
25 April 2026
Reply from ProCook - Cannock
We appreciate you taking the time to share your experience! We're so happy to hear that you received excellent service and were impressed with the knowledge.
Procook Gourmet Nonstick
Great choice of products and knowledgeable staff who helped us to choose our new range of pots and pans. Choosing the 12 piece pan set worked out much better value than buying them individually. Love the range in the set and that they are a bit lighter to hold than some pans. Look forward to using them for many years.
23 April 2026
Reply from ProCook - Cannock
We're happy to hear that you found a great selection and helpful staff. It's great to know that the 12-piece pan set offers better value and lighter handling. We appreciate your positive feedback and hope you enjoy using them for years to come!
Reply from ProCook - Cannock
We appreciate your feedback! We are so glad our customer service was brilliant, and we thank you for your kind words.
Brilliant customer service
Brilliant customer service. Her knowledge of the products and advice given was excellent. Lovely lady just wish I could remember her name lol.
18 April 2026
Staffs are helpful and friendly
Staffs are helpful and friendly.
Shop is very clean and tidy, best of all it was dog friendly. All kitchen accessories are top quality. I bought a crepe pan and it was top quality, very happy with my purchase.
16 April 2026
Reply from ProCook - Cannock
We're delighted to hear our staff were helpful and friendly and that you found our shop clean, tidy, and dog-friendly. We appreciate you noting the top quality of our kitchen accessories and your satisfaction with your crepe pan purchase.
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