Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... See more
Company replied
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
Good quality and variety of kitchenware at reasonable prices. Staff were helpful and allowed browsing without interference. The shop was well laid out and the staff were helpful when requested.
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... See more
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.
Company replied
Company details
- #26 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
896 reviews
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The staff were very helpful and…
The staff were very helpful and friendly even saving me money when I went to pay at the till.
25 August 2026
Staff were very helpful.
23 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very dissappointing
Staff were very helpful, however the tri-ply stainless pan set I purchased are very dissappointing in terms of cleaning after cooking. Have used the wok twice and it is already stained. Expected far more from what is supposed to be their premium price range. Our previous much cheaper stainless pans needed only the dishwasher to come up gleaming. Having to use a lot of elbow grease and effort to clean this +£400 set. Wouldn't recommend.
15 August 2026
Reply from ProCook - Dalton Park
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Very friendly & helpful store…
Very friendly & helpful store assistant, very polite and positive throughout.
20 August 2026
Had exactly what I was looking for, excellent customer service
Had exactly what I was looking for
20 August 2026
Good range of cookware and accessories…
Good range of cookware and accessories available. Staff very friendly and helpful.
15 August 2026
Good quality and variety of kitchenware…
Good quality and variety of kitchenware at reasonable prices. Staff were helpful and allowed browsing without interference. The shop was well laid out and the staff were helpful when requested.
18 August 2026
Got a fantastic half price bargain at…
Got a fantastic half price bargain at the shop. The cutlery set was originally £60 and got it for £30 and as usual it’s pure quality 👍
10 August 2026
Reply from ProCook - Dalton Park
We're so pleased you found such a fantastic half-price bargain on your cutlery set! It's wonderful to hear that you're happy with the pure quality of your purchase.
Great product excellent quality and…
Great product excellent quality and very helpful staff.
15 August 2026
Reply from ProCook - Dalton Park
We're so pleased to hear that you enjoyed our product and found our staff to be very helpful! We truly appreciate your positive feedback.
Great choice of products
Great choice of products, very friendly staff . Prices were good, as you get what you pay for.
15 August 2026
Reply from ProCook - Dalton Park
We're so happy to hear you appreciated our product selection and found our staff friendly. We're also glad you found our prices to be good!
Prices are good and so is the slow…
Prices are good and so is the slow cooker! Tried it out today….perfect!
15 August 2026
Reply from ProCook - Dalton Park
We're so glad you're happy with your slow cooker and found our prices to be good! Thank you for your wonderful feedback.
Dalton Park Great Staff
Staff in Dalton Park are so polite , friendly and just seem good people..Bought..plates .knives . Coffee descaler..bowls...... everything boxed and double bagged......great shop and service
14 August 2026
Reply from ProCook - Dalton Park
We're so pleased to hear you had such a positive experience at our Dalton Park store! It's wonderful that you found our staff polite, friendly, and helpful, and that everything was well-packaged. We appreciate your kind words about our shop and service.
The staff were friendly and helpful and…
The staff were friendly and helpful and I was very pleased with my purchases.
14 August 2026
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