Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... See more
Company replied
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
Good quality and variety of kitchenware at reasonable prices. Staff were helpful and allowed browsing without interference. The shop was well laid out and the staff were helpful when requested.
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... See more
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.
Company replied
Company details
- #26 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
896 reviews
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Helpfull staff
12 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Dalton Park
We truly appreciate your kind words about our service and products. We are delighted to know you had such a positive experience with us!
Reply from ProCook - Dalton Park
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Great service
Unfortunately do know know the gentleman’s name but he was as helpful as ever. I often go here and he is always polite and helpful.
6 August 2026
Reply from ProCook - Dalton Park
We're so pleased to hear about your consistently positive experiences with our team member. We truly appreciate your kind words and are happy to know they are always polite and helpful!
Lovely things
Lovely things, good quality, great choices, excellent prices and very friendly staff
5 August 2026
Reply from ProCook - Dalton Park
We're so glad you enjoyed our lovely things, good quality, great choices, and excellent prices! We're also happy you found our staff very friendly. Thank you for your kind words.
Pro cook Gourmet - a very good buy
Already had the Pro cook Gourmet frying pans set of 3 and they are great. So, bought the Pro cook Gourmet set of 4 saucepans they are also great. I cook a lot and like good kitchenware. Very happy with all of them. Plus, no more Teflon.
27 July 2026
Reply from ProCook - Dalton Park
We're so pleased to hear how much you're enjoying both your ProCook Gourmet frying pans and your new set of saucepans! It's wonderful that they meet your high standards for kitchenware.
Hi I’ve bought the full set of Oslo…
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.
2 August 2026
Reply from ProCook - Dalton Park
We appreciate you sharing your experience with the Oslo dinner service. We're concerned to hear about the bowls chipping and understand your frustration. We are glad our staff were helpful.
Salt & Pepper
Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles and functions ... we settled for the rechargeable ones. The Pro Cook items also carry a two year guarantee ...good to know.
Even though it was almost closing time Philip didn't rush the sale... he is a friendly and pleasant person a credit to the company.
5 August 2026
Reply from ProCook - Dalton Park
We're delighted to hear about your positive experience and that our team member provided such helpful advice on our electric salt and pepper grinders. It's wonderful to know you appreciated the selection and the two-year guarantee. We're especially pleased that you felt unhurried and well-assisted, even near closing time.
Pleasant experience
Precook stocked exactly what I wanted. As the sale was on I got it at a very good price. Staff were very helpful and friendly.
4 August 2026
Reply from ProCook - Dalton Park
We're so pleased to hear you found exactly what you wanted and at a very good price during our sale! It's wonderful that our staff were so helpful and friendly.
Staff in your store were very helpful…
Staff in your store were very helpful and friendly explaining the product is was looking at very well and informing me of salt that is not suitable to use in grinder.
3 August 2026
Reply from ProCook - Dalton Park
We're so pleased to hear our staff were very helpful and friendly, providing excellent explanations about the product and useful information about salt for grinders.
Great service
Great service. Lots of good advice and clearly explained which was better and why.
2 August 2026
Excellent Products and Service
I have bought quite a few items from ProCook, and have always been pleased with the service of the staff, as well as the quality of the products I have bought. Very pleased with with the style and quality pf my latest purchase Iona Goblet Wine Glasses.
2 August 2026
Reply from ProCook - Dalton Park
We're so pleased to hear you've consistently been happy with the service from our team and the quality of our products. It's wonderful that you're very pleased with the style and quality of your new Iona Goblet Wine Glasses!
Very pleasant service
29 July 2026
Decent product at a fair price
20 July 2026
Bought 4 steak knives at a very good…
Bought 4 steak knives at a very good price , extremely happy with them and the lady who served us was excellent .
20 July 2026
Helpful and friendly member of staff
20 July 2026
Very knowledgeable staff
16 July 2026
Spacious clean store
Spacious clean store, well laid out. It was easy to find what I was looking for. I was looking for replacement for items that had broken. I knew what I wanted and that the product was excellent quality and value. Staff in the store were professional and friendly.
18 July 2026
Quality items plenty of choice and…
Quality items plenty of choice and competitive prices
18 July 2026
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