Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... See more
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... See more
Company replied
Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
972 reviews
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Staff in your store were very helpful…
Staff in your store were very helpful and friendly explaining the product is was looking at very well and informing me of salt that is not suitable to use in grinder.
3 August 2026
Reply from ProCook - Dalton Park
We're so pleased to hear our staff were very helpful and friendly, providing excellent explanations about the product and useful information about salt for grinders.
Great service
Great service. Lots of good advice and clearly explained which was better and why.
2 August 2026
Excellent Products and Service
I have bought quite a few items from ProCook, and have always been pleased with the service of the staff, as well as the quality of the products I have bought. Very pleased with with the style and quality pf my latest purchase Iona Goblet Wine Glasses.
2 August 2026
Reply from ProCook - Dalton Park
We're so pleased to hear you've consistently been happy with the service from our team and the quality of our products. It's wonderful that you're very pleased with the style and quality of your new Iona Goblet Wine Glasses!
Very pleasant service
29 July 2026
Decent product at a fair price
20 July 2026
Bought 4 steak knives at a very good…
Bought 4 steak knives at a very good price , extremely happy with them and the lady who served us was excellent .
20 July 2026
Helpful and friendly member of staff
20 July 2026
Very knowledgeable staff
16 July 2026
Spacious clean store
Spacious clean store, well laid out. It was easy to find what I was looking for. I was looking for replacement for items that had broken. I knew what I wanted and that the product was excellent quality and value. Staff in the store were professional and friendly.
18 July 2026
Quality items plenty of choice and…
Quality items plenty of choice and competitive prices
18 July 2026
I have been looking for a large glass…
I have been looking for a large glass casserole dish for sometime without sucess and found the perfect size with lid at pro cook Dalton Park.
11 July 2026
Very helpful advice from staff member…
Very helpful advice from staff member without being pushy
11 July 2026
Good price and helpful staff
6 July 2026
Got the equipment I needed which…
Got the equipment I needed which actually sharpens my knives well
9 July 2026
Great range of goods and knowledgable staff
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that I can build a set over time. They had a lot of options, all displayed really well, with various price points. The staff were really knowledgeable and explained the standards, differences and pros and cons for each. I made a purchase and was very happy with the whole experience.
9 July 2026
Reply from ProCook - Dalton Park
We're so glad you found our team to be courteous and knowledgeable about our items. We truly appreciate your positive feedback!
Reply from ProCook - Dalton Park
We're so pleased to hear that our team was helpful and knowledgeable about our products. Thank you for your wonderful feedback!
Great support from staff in store…
Great support from staff in store allowing me to purchase a package deal at a discount rather than individual items. Very friendly staff, all willing to help
28 June 2026
Reply from ProCook - Dalton Park
We're so pleased to hear our staff were friendly and helpful, allowing you to get a great deal on your package! We appreciate your kind words.
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