Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... See more
Company replied
Location
Switch locationUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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See what reviewers are saying
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... See more
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... See more
Company replied
Our second visit to ProCook this time the Doncaster store. We actually searched out this store (55 miles away) as we have none near us after we had had such a good experience at Norwich. We bought a k... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, United Kingdom
4.9
Excellent
745 reviews
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Really good visit
We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange.
We went into store and the gent who served us managed to find the original order, give us a refund for the returned item and then we purchased something else.
Thank you to all.
19 May 2026
Reply from ProCook - Doncaster
We are so glad our team could assist you with your return and new purchase. We appreciate your kind words and thank you for your positive feedback.
That was a lovely experience
That was a lovely experience. The ladies were So so helpful.
21 May 2026
Reply from ProCook - Doncaster
We're so happy you had a lovely experience and found our team helpful.
The staff member was very polite and…
The staff member was very polite and warm, apologised for our wait as she’d been dealing with another customer and let us know about warranty on our items.
15 May 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was polite, warm, and helpful.
Doncaster lakeside store, Tracy, you are a credit to the company!
Tracy was absolutely brilliant in the lakeside store. She was helpful from the get go and greeted us with a smile. Nothing was too much trouble, we purchased the cream scallop dinnerware set, which I will have to contact her as a couple are chipped slightly on the bottom but I LOVE them! She explained that the pasta dishes were due back in stock on the 7/6/26 so we knew exactly when to look for them! We purchased a set of 4 coffee mugs which Tracy explained that customers had also purchased these to go with the plates we had purchased. We also purchased the purple reactive pot cookware dishes, the medium wasn’t on show, however Tracy went to find the medium one for us so we could take it away the same day! Very pleased, will be back!
17 May 2026
Reply from ProCook - Doncaster
We are so pleased to hear about your wonderful experience at our lakeside store. It is fantastic that our team provided such helpful and attentive service, ensuring you found everything you needed. We appreciate you sharing your positive feedback and look forward to your next visit.
Pro cook spatulas
Staff very friendly and helpful. I've purchased from pro cook before and always found the quality is excellent.
17 May 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our staff and product quality.
Reply from ProCook - Doncaster
We appreciate your kind words about our helpful and cheerful team.
Reply from ProCook - Doncaster
We're so glad you love our pans! We appreciate your kind words.
Amazing
Staff really helpful and kind, they got me what I was looking for, showed them an email price list and they said right this was,
Clean store as well, well stocked really happy 😃
The product and quality was just amazing with a 25 year guarantee
10 May 2026
Reply from ProCook - Doncaster
We're delighted to hear our staff was helpful and kind in assisting you. It's wonderful that you found our store clean and well-stocked, and that you're happy with the product and its quality.
The staff member was so helpful and…
The staff member was so helpful and very kind. Very supportive and knowledgeable. She is an absolute asset to your company. Will definitely be using the Doncaster shop for further purchases.
9 May 2026
Reply from ProCook - Doncaster
We're so happy to hear our staff member was helpful, kind, and knowledgeable. We appreciate your positive feedback and look forward to your future visits!
Lovely store and very helpful friendly…
Lovely store and very helpful friendly staff. Will definitely shop there again.
9 May 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our store and helpful staff.
Purchased a set of 4 drinking glasses…
Purchased a set of 4 drinking glasses from pro cook Doncaster outlet, the price was very good for these, they are a good weight and lovely crystal design, very good quality for the price. The staff were very friendly and helpful, would definitely shop here again.
3 May 2026
Reply from ProCook - Doncaster
We're so pleased you found our drinking glasses to be of good quality and excellent value. It's wonderful to hear our staff were friendly and helpful, and we look forward to your next visit.
Good service,Quality goods.
28 April 2026
We rang to check stock and the shop…
We rang to check stock and the shop assistant told us only 1 in stock .. coffee machine .. she would put it away for us .
I called the following morning and the sales assistant was very helpful , showed me the features , he even said he was sorry he was unable to carry it to my car as he was on his own .. excellent service
1 May 2026
The store man was very helpful and very…
The store man was very helpful and very friendly, although we got what we wanted we never manage to get this saute pan on offer but the larger one is, we didn't want the larger one as we have previously purchased it.
28 April 2026
A great little treasure trove for professional and home caterers
A great store for most things catering related. The various products that I have purcharsed over the last 6 months are of great quality. The staff are very friendly and seem very knowledgeable about their products. Also have competitive prices.
29 April 2026
Helpful guidance on products when we…
Helpful guidance on products when we wanted it. Allowed to browse and make own decision.
27 April 2026
Reply from ProCook - Doncaster
We appreciate you sharing your experience! We're so happy to hear that you received helpful guidance and were allowed to make your own decision.
Great helpful staff
21 April 2026
Reply from ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy you found our shop clean and our colleague helpful.
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