Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... See more
Company replied
Location
Switch locationUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
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See what reviewers are saying
The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... See more
Really happy with my purchase from ProCook. The quality is excellent and the products feel well made and built to last. Everything works as it should and looks great in the kitchen. Good value for mon... See more
Company replied
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling.... See more
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, United Kingdom
4.9
Excellent
410 reviews
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A member of staff noticed I was…
A member of staff noticed I was hesitating about n item and proactively spoke to me, found out what i was thinking and gave me good advice.
31 October 2025
Reply from ProCook - Epsom
We're happy to hear that our staff member was able to provide helpful advice. Thank you for sharing your positive experience with us!
Reply from ProCook - Epsom
We appreciate you sharing your experience with us! We're so glad to hear that our assistant was friendly during your purchase.
Excellent products
The products are good quality and value for money. The staff are pleasant and helpful.
28 October 2025
Reply from ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our products and found our staff pleasant.
Reply from ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very friendly helpful staff
25 October 2025
Reply from ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great product
Great product - bought electric corkscrew. Great service. Friendly well informed staff
21 October 2025
Reply from ProCook - Epsom
We're so glad you are enjoying the electric corkscrew! It's great to hear that our friendly and well-informed staff provided excellent service. Thanks for your feedback!
Reply from ProCook - Epsom
We appreciate your feedback! We are so happy our staff was polite and helpful to you, and we appreciate you letting us know.
Staff were really friendly
Staff were really friendly, helpful and attentive to our requirements. Very pleased with the product.
18 October 2025
Reply from ProCook - Epsom
We appreciate you taking the time to share your thoughts! We're so happy to hear that our staff were friendly, helpful, and attentive and that you are pleased.
Steak knives
We went into ProCook to look at steak knives. They had a large selection to choose from. The ladies were very helpful and knowledgeable. The knives we bought were of good standard and reasonably priced.
13 October 2025
Reply from ProCook - Epsom
We're happy you found a large steak knife selection and that our team was helpful. We appreciate your feedback that the knives you purchased are of good quality and reasonably priced. Thank you!
Reply from ProCook - Epsom
We appreciate you letting us know that our staff was helpful to you. Thank you for your feedback!
Reply from ProCook - Epsom
We appreciate you letting us know our staff was helpful and you found what you needed! We are so happy to hear it.
Reply from ProCook - Epsom
We appreciate your positive feedback. We are so happy you found what you needed and that our service was polite and quick.
Reply from ProCook - Epsom
We appreciate your positive feedback and are glad you found our service and advice great. Thank you for sharing!
Very helpful staff
9 October 2025
Reply from ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Unexpected Tri ply stainless steel frying pan purchase
Had just popped in for an idle browse whilst my partner was in Monsoon. Very helpful and knowledgable staff. Excellent pricing. Unexpected purchase, of tri ply stainless steel frying pan but offer was too good to pass up. Bought chopping boards too which will replace current damaged boards. We do not have a Pro Cook close to where we live in East Midlands so was very interesting to see the range of products they sell and quality of the goods before buying on line.
4 October 2025
Reply from ProCook - Epsom
We're glad you enjoyed your visit and found our staff helpful. It's great to know you were impressed with our pricing and quality, leading to an unexpected purchase. We appreciate you taking the time to share your positive experience!
Reply from ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff was very helpful and make…
The staff was very helpful and make you welcome.. I got what I was looking for. Very happy.
2 October 2025
Reply from ProCook - Epsom
We appreciate you sharing your experience! We're so happy to hear that our helpful staff made you feel welcome and that you found what you were looking for.
A GOOD SERVICE
THE TWO STAFF IN THE SHOP WERE VERY ATTENTIVE AND VERY HELPFUL AND EFFICIENT. THE LADY WHO SERVED ME WAS SO POLITE BUT NOT OVER THE TOP, WHICH WAS A BREATH OF FRESH AIR
2 October 2025
Reply from ProCook - Epsom
We're happy to hear that our staff were attentive, helpful, and efficient. We appreciate your kind words about the polite and genuine service you received. Thank you for your positive feedback!
Great kitchen shop
Great kitchen shop, every thing you need and good quality. Lovely staff really helpful
4 October 2025
Reply from ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found everything you need and good quality and lovely helpful staff.
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