We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away wit... See more
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more
Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... See more
Company replied
The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase... See more
Company details
- #27 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent service
The assistant who served me was very knowledgeable on product we purchased
29 June 2026
The young lady who served me was…
The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase.
I will certainly use this store again.
29 June 2026
Very helpful staff and excellent prices.
28 June 2026
Our local Pro Cook store is like Aladdin’s Cave
Our local Pro Cook store is clean, bright and stuffed with attractive and useful products. I found just what I wanted, and was seeved by pleasant and polite staff.
27 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helpful staff
24 June 2026
Reply from ProCook - Evesham
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Excellent thanks 👍
23 June 2026
Reply from ProCook - Evesham
We are so pleased you enjoyed our customer service and product knowledge. Thank you for your kind words.
Helpful staff
19 June 2026
Great place to explore…
Great place to explore with a fabulous cooking based shop where we picked up 2 lovely salt and pepper grinders. Staff were very friendly.
15 June 2026
Staff very helpful
Staff very helpful, found what we were after but limited choices in some areas.
15 June 2026
Reply from ProCook - Evesham
We're glad our staff was helpful. We appreciate your feedback on product choices.
Reply from ProCook - Evesham
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Helpful, cheerful assistant
We went in for a pair of scissors and came away with 3 more items, thanks to a very helpful sales assistant.
I wish more sales people were as helpful and cheerful as the lady who served us in your store at The Valley, Evesham.
16 June 2026
Reply from ProCook - Evesham
We are so pleased to hear you had such a wonderful experience and found our team member at The Valley so helpful and cheerful. Thank you for your kind words!
Was happy with the help I received
Was happy with the help I received, although I did not receive the guarantee that should have been emailed to me
11 June 2026
Reply from ProCook - Evesham
We're glad we could help. We apologize for the missing guarantee and are looking into why it wasn't sent.
Reply from ProCook - Evesham
We're so glad our staff was helpful, polite, and knowledgeable! Thank you for your kind words.
Reply from ProCook - Evesham
We are so pleased our team was helpful and friendly. We appreciate your kind words!
Staff were very helpful and had great…
Staff were very helpful and had great product knowledge.
I bought a whetstone, and was given expert instruction, guidence and a demonstration on its use.
14 June 2026
Reply from ProCook - Evesham
We're so glad our team provided helpful product knowledge and expert instruction for your whetstone. Thank you for your kind words!
The assistant was very helpful without…
The assistant was very helpful without being in your face when we walked in
9 June 2026
Reply from ProCook - Evesham
We're so glad our assistant was helpful and provided a comfortable experience. We appreciate your feedback!
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