The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... See more
Company replied
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See what reviewers are saying
The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.
Huge range if kitchen products available. Found exactly what I was looking for. Welcoming and friendly staff.
I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... See more
Company details
- #26 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 28, 22 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 712609
4.9
Excellent
530 reviews
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Very helpful and engaging staff.
Very helpful and engaging staff.
Good choice of goods and well displayed.
30 April 2026
Very efficient salesperson.
30 April 2026
Excellent,professional service on…
Excellent,professional service on Sunday the 26th of April
26 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We were served by a really friendly and…
We were served by a really friendly and knowledgeable person who helped us choose the right knife for our needs.
17 April 2026
Reply from ProCook - Exeter
We appreciate you taking the time to share your experience! We're so happy to hear that a friendly and knowledgeable person helped you choose the right knife.
Reply from ProCook - Exeter
We appreciate you letting us know our staff was knowledgeable and helpful; it means a lot to our team.
Beautiful stuff
Very elegant and beautiful stuff. Bought a cutlery set two years ago and now purchased the desert set. I'm from Holland and ProCook had what I could not find at home.
21 April 2026
Reply from ProCook - Exeter
We're happy to hear that you find our products elegant and beautiful. It's great to know you found what you were looking for with us. Thank you for your continued support!
Excellent service
The lady who served me was especially helpful. That's what brought me back to the shop in Exeter.
21 April 2026
Great choice of peoducts
Great shop and staff even better. Very friendly and informative.
15 April 2026
Fantastic store and staff
The staff are always so helpful and knowledgeable. Also love the stock
20 April 2026
Friendly staff
17 April 2026
Excellent customer service and the…
Excellent customer service and the sales assistant had good product knowledge.
16 April 2026
Simply a great company
Pro Cook is a great company with brilliant products reasonably priced and a customer service that is second to none
I have used their products for years and will continue to do so
5 April 2026
Knowledgeable & helpful staff meant we…
Knowledgeable & helpful staff meant we were able to make an informed voice of new saucepans.
13 April 2026
The staff member was very helpful and…
The staff member was very helpful and not pushy, she let us take as much time as we required when purchasinga carving knife.
12 April 2026
Reply from ProCook - Exeter
We appreciate you sharing your experience! We're so happy to hear that the staff member was helpful and not pushy, and that you had the time you required.
I found the staff very helpful and…
I found the staff very helpful and understanding. I first found ProCook in Dorchester and was delighted to see you now have a shop in Exeter as I live in Exmouth.
10 April 2026
Reply from ProCook - Exeter
We appreciate you letting us know about our great customer service, and friendly, knowledgeable staff; it means a lot to our team.
Lovely helpful friendly staff
Really helpful friendly staff. Lovely stress free experience because of the staff. Would recommend. A great store too.
3 April 2026
Reply from ProCook - Exeter
We appreciate you taking the time to share your experience! We're so happy to hear that our friendly staff were helpful and that you had a lovely, stress-free experience.
Great friendly staff very helpful and…
Great friendly staff very helpful and knowledgeable about their products, would definitely recommend to everyone.
29 March 2026
Outstanding customer service
The salesman Furqan could not have been more helpful. With his help in a totally non pushy way I ended up saving over £100.00 on a new set of non stick frying pans. The non stick is so good I cooked a chilli con carne without a single drop of oil
1 April 2026
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